Alpha 22.1 - crashes during shutdown

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This post has 18 Replies | 2 Followers

Posts 29
Gary Wiens | Forum Activity | Posted: Mon, Jun 21 2010 2:21 PM

1. Several attempts to quit L4

2. The colorful wheel of death starts spinning

3. Have to force quit.

This happens every time I try to quit L4.

7128.Archive.zip

Posts 91
Seth Hewitt | Forum Activity | Replied: Mon, Jun 21 2010 4:42 PM

I have the same problem. Very consistent. Logs attached.

Seth801875.Archive.zip

Posts 396
Fernando A Gonzalez | Forum Activity | Replied: Mon, Jun 21 2010 7:34 PM

Same here.  L4 A22.1 won't quit.  I have to ForceQuit the app.  It used to be fine but now it needs the ForceQuit every time.

I noted the bug has already been noted and posted.  Thanks.

Blessings,

Fernando

Posts 60
Fr. Kevin Maney | Forum Activity | Replied: Mon, Jun 21 2010 8:07 PM

Are you running the latest version of Snow Leopard, perchance? I have developed the same problem but think it started after I updated my OS to 10.6.4. Can't swear by this but think it's right. A22.1 did not initially crash when quitting.

Also my lectionary panel is no longer displaying. Am getting a dash and that's it.

JKM+

Posts 15805
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Tue, Jun 22 2010 5:32 AM

Kevin Maney:

Are you running the latest version of Snow Leopard, perchance? I have developed the same problem but think it started after I updated my OS to 10.6.4. Can't swear by this but think it's right. A22.1 did not initially crash when quitting.

Also my lectionary panel is no longer displaying. Am getting a dash and that's it.

Updated to Mac OS X 10.6.4 - opened A22.1 to Home Page - Quit - saw "Logos Bible Software" blue highlight in menu bar:

Many minutes later, CPU Time had increased to 2:10.40 - with lots free memory, noted 1.1 MB Page Outs.

Keep Smiling Smile

Posts 60
Fr. Kevin Maney | Forum Activity | Replied: Tue, Jun 22 2010 6:48 AM

Keep Smiling 4 Jesus :):

Kevin Maney:

Are you running the latest version of Snow Leopard, perchance? I have developed the same problem but think it started after I updated my OS to 10.6.4. Can't swear by this but think it's right. A22.1 did not initially crash when quitting.

Also my lectionary panel is no longer displaying. Am getting a dash and that's it.

Updated to Mac OS X 10.6.4 - opened A22.1 to Home Page - Quit - saw "Logos Bible Software" blue highlight in menu bar:


Many minutes later, CPU Time had increased to 2:10.40 - with lots free memory, noted 1.1 MB Page Outs.

Keep Smiling Smile

Yep. That's what mine looks like to. I also had Activity Mgr. open but didn't notice SyncMgr. Then again, I wasn't looking for that. Thanks. My suspicions are growing about the update. Bad update. Bad! You broke Logos! :-)

JKM+

Posts 60
Fr. Kevin Maney | Forum Activity | Replied: Tue, Jun 22 2010 6:56 AM

Keep Smiling 4 Jesus :):

Kevin Maney:

Are you running the latest version of Snow Leopard, perchance? I have developed the same problem but think it started after I updated my OS to 10.6.4. Can't swear by this but think it's right. A22.1 did not initially crash when quitting.

Also my lectionary panel is no longer displaying. Am getting a dash and that's it.

Updated to Mac OS X 10.6.4 - opened A22.1 to Home Page - Quit - saw "Logos Bible Software" blue highlight in menu bar:

Many minutes later, CPU Time had increased to 2:10.40 - with lots free memory, noted 1.1 MB Page Outs.

Keep Smiling Smile

An update to my previous post. You found the problem and it's the lectionary feature. I had the same issue going on with Lectionary turned on but when I turned it off, Logos quit without hanging. Can others confirm this?

JKM+

Posts 29
Gary Wiens | Forum Activity | Replied: Tue, Jun 22 2010 7:18 AM

Yes, I did update to Snow Leopard 10.6.4, but did that before I loaded Alpha 22.1. It worked for a day or so, and then starting hanging.

Gary

Posts 47
Scott West | Forum Activity | Replied: Tue, Jun 22 2010 9:14 AM

Having the same issue. Program appears to be syncing even though it's supposed to be shutting down.

I mentioned in another post a couple of weeks back the Logos blue cross is missing now. That was the only visual clue for downloading.

Here are some more logs for the stack.

 

208003.Archive.zip 

Mac Pro Dual 3.2Ghz Intel Xeon Processors; 14Gb Ram; nVidia 285 GTX 1 Gb Video Ram; 1Tb Main Drive; Parallels 5.0.2; Mac OS X 10.6.3

Titus 3:5-7

Posts 128
Doug Dunbar | Forum Activity | Replied: Tue, Jun 22 2010 10:11 AM

Same issue here - have to force quit 22.1.  22 worked fine, no change after updating to 10.6.4.  I also updated to Safari 5, not sure if there's any connection there - in the past Safari updates have caused some issues.

72532.Logos4.log

Posts 1861
LogosEmployee
Tom Philpot (Faithlife) | Forum Activity | Replied: Tue, Jun 22 2010 10:57 AM

Kevin Maney:

 

An update to my previous post. You found the problem and it's the lectionary feature. I had the same issue going on with Lectionary turned on but when I turned it off, Logos quit without hanging. Can others confirm this?

I can confirm that it is a problem with the Lectionary Tool, specifically if there are more than 9 readings (as there are this week in the Revised Common Lectionary). This will be fixed in A23.

Turning off the lectionary in the home page will workaround the issue for now. (Show Home Page, click Customize button, uncheck "Lectionary" and restart).

Mobile Development Team Lead

Posts 60
Fr. Kevin Maney | Forum Activity | Replied: Tue, Jun 22 2010 12:03 PM

Tom Philpot:

Kevin Maney:

 

An update to my previous post. You found the problem and it's the lectionary feature. I had the same issue going on with Lectionary turned on but when I turned it off, Logos quit without hanging. Can others confirm this?

I can confirm that it is a problem with the Lectionary Tool, specifically if there are more than 9 readings (as there are this week in the Revised Common Lectionary). This will be fixed in A23.

Turning off the lectionary in the home page will workaround the issue for now. (Show Home Page, click Customize button, uncheck "Lectionary" and restart).

Thank you, Tom! YesBeer

JKM+

Posts 48
David Parker | Forum Activity | Replied: Tue, Jun 22 2010 1:34 PM

This is when mine started, too. I updated yesterday and never had any problems with L4 crashing. I thought it was a one-time thing given what I was doing at the time.

Now, I can only exist with a forced shutdown.

iMac 21.5 inch • iPhone 3GS 

Software Engineer καὶ μαθητῆς τοῦ λόγου τοῦ θεοῦ

 

Posts 48
David Parker | Forum Activity | Replied: Tue, Jun 22 2010 1:42 PM

... and now see the workaround was listed later. thanks.

iMac 21.5 inch • iPhone 3GS 

Software Engineer καὶ μαθητῆς τοῦ λόγου τοῦ θεοῦ

 

Posts 15805
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Tue, Jun 22 2010 7:04 PM

Tom Philpot:

Kevin Maney:

 

An update to my previous post. You found the problem and it's the lectionary feature. I had the same issue going on with Lectionary turned on but when I turned it off, Logos quit without hanging. Can others confirm this?

I can confirm that it is a problem with the Lectionary Tool, specifically if there are more than 9 readings (as there are this week in the Revised Common Lectionary). This will be fixed in A23.

Turning off the lectionary in the home page will workaround the issue for now. (Show Home Page, click Customize button, uncheck "Lectionary" and restart).

Yes Workaround: after uncheckIng "Lectionary" on home page => quit => Force Quit => Launch A22.1 => Normal Quit working Smile

Thanks Tom Geeked

Keep Smiling Smile

 

Posts 396
Fernando A Gonzalez | Forum Activity | Replied: Tue, Jun 22 2010 7:47 PM

Thank you Tom!

Posts 29
Gary Wiens | Forum Activity | Replied: Tue, Jun 22 2010 8:42 PM

I can confirm that this solution worked for me. I turned off the Lectionary feature and the problem ceased immediately.

Posts 14
Jose A. Diaz | Forum Activity | Replied: Wed, Jun 23 2010 8:35 AM

Lectionary it is, thanks...

Posts 3
Barry W. Kennard | Forum Activity | Replied: Wed, Jun 23 2010 12:21 PM

Thanks....works fine now...

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