Logos 8 Windows Install Error

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Jeff Moore | Forum Activity | Posted: Sat, Dec 14 2019 10:50 AM

I just downloaded the Logos 8 Windows software, and in attempting to install it, I get an error message - "This app can't run on your PC".  I am installing to a Windows 10 Pro system running on Microsoft Surface Pro 6.  Am I missing something?  Thanks!

Posts 11
Wheatpenny | Forum Activity | Replied: Sat, Dec 14 2019 12:57 PM

I run Logos 8 on Windows 10 Pro.  I can't think what the problem might be, but I can assure you that it does (or at least should) work without issue on that OS.

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MJ. Smith | Forum Activity | Replied: Sat, Dec 14 2019 7:08 PM

64 bit?

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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sat, Dec 14 2019 9:32 PM

Jeff Moore:
I am installing to a Windows 10 Pro system running on Microsoft Surface Pro 6. 

Welcome Big Smile

Curious about Version of Windows 10 Pro ? Also curious about "Virus & threat protection settings" in Windows Security ?

Logos system requirements currently includes Windows 10 "Anniversary Update" (1607), or later.

FYI: thread => ANNOUNCEMENT: End of support for Windows 7, Windows 8.1 & MacOS 10.11–10.13 includes reply about Logos 8.11+ will likely need Windows 10 Version 1809 or later.

Logos Help Center (LHC) includes Problem Installing | Landing Page that includes: "If you encounter an error not covered on this page, please contact support for further assistance."

Keep Smiling Smile

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