Faithlife Connect ebook code problem

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Lee | Forum Activity | Posted: Wed, Jan 1 2020 6:43 PM

The code for Jan ebooks is not working

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MJ. Smith | Forum Activity | Replied: Wed, Jan 1 2020 6:46 PM

worked for me

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DIsciple II | Forum Activity | Replied: Wed, Jan 1 2020 7:39 PM

Lee it is not working for me and many others. I‘ve seen three threads on this topic reporting issues and only two people have said it worked for them. FL reported they fixed it but people since then have still been reporting it is not working. 
Naturally though I‘d expect more people to be reporting it not working than those reporting it working so hard to know for how many it is / is not working.

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John Fidel | Forum Activity | Replied: Thu, Jan 2 2020 4:20 AM

I think I may know why this is working for some and not others, but I could be wrong. I have my saved items, which are where I put future FL Connect E books I want to buy, at https://www.logos.com/cart . This is the Logos.com store cart.

FL Connect E Book store takes you here: https://ebooks.faithlife.com/cart 

Disciple II, could you try placing your FL Connect Jan books in the Logos cart and then enter the code there to see if it works for you?

I realize this is a workaround, if it does work for you, but it may allow you and others to get your books sooner. Could you let us know the result? 

Thanks

 

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DIsciple II | Forum Activity | Replied: Thu, Jan 2 2020 4:28 AM

John I have tried both carts and code does not work  regardless of the cart used.

John Fidel:

I think I may know why this is working for some and not others, but I could be wrong. I have my saved items, which are where I put future FL Connect E books I want to buy, at https://www.logos.com/cart . This is the Logos.com store cart.

FL Connect E Book store takes you here: https://ebooks.faithlife.com/cart 

Disciple II, could you try placing your FL Connect Jan books in the Logos cart and then enter the code there to see if it works for you?

I realize this is a workaround, if it does work for you, but it may allow you and others to get your books sooner. Could you let us know the result? 

Thanks

 

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Joe Mayden | Forum Activity | Replied: Thu, Jan 2 2020 4:34 AM

I have tried both ways doesn't work.

Isn't this the second time this has happened?

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John Fidel | Forum Activity | Replied: Thu, Jan 2 2020 6:39 AM

Joe and Disciple II

Thanks for trying. Hopefully FL get this fixed for you today.

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Dale E Heath | Forum Activity | Replied: Thu, Jan 2 2020 12:40 PM

It's fixed.

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