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I'm on Logos 8 for Mac (8.10.0.0032) and when I highlight a verse, right click, and select visual copy, a window pops up, but there is nothing in that window. It is completely blank. I have used visual copy a lot in the past but it has been several  months since I last used it. I'd simply like to be able to use it again.

Attached is a screen shot of what I see when I select visual copy.

Posts 4768
RIP
Fred Chapman | Forum Activity | Replied: Wed, Jan 8 2020 10:42 AM

Visual copy utilizes the Media tool. Therefore it is internet dependent. Do you have a good internet connection.

There have been issues in the past with the media server. It is possible that is the problem.

One additional thing to check is that you don’t have anything blocking your connection to the media server

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