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Posts 2959
Tes | Forum Activity | Posted: Thu, Feb 6 2020 6:56 AM

I am unable to open logos resources on my IPad. It is extreme slow. There are notes and other things which cause to be slow, but I am not able to deactivate. I would be glad for any help to get rid  these problems . ( IPad Air)

Blessings in Christ.

Posts 25579
Forum MVP
Dave Hooton | Forum Activity | Replied: Thu, Feb 6 2020 7:09 AM

Tes

You should address this problem in the Mobile Apps forum

Dave
===

Windows 10 & Android 8

Posts 473
LogosEmployee
Joe McCune (Faithlife) | Forum Activity | Replied: Thu, Feb 6 2020 8:04 AM

Tes:

I am unable to open logos resources on my IPad. It is extreme slow. There are notes and other things which cause to be slow, but I am not able to deactivate. I would be glad for any help to get rid  these problems . ( IPad Air)

I am sorry to hear that you have been having these problems.

Please do the following:

  1. Open the app.
  2. Tap the Menu icon (this icon has three horizontal lines).
  3. Tap Help.
  4. Press “Report a Problem”
  5. A pre-addressed email will open with a log file attached automatically. Please give some specific examples of what is going wrong, such as the name of some resources which will not open.  Press “Send” to send your report. A technician will reply as soon as possible.

 

Posts 2959
Tes | Forum Activity | Replied: Thu, Feb 6 2020 10:02 AM

Thank you I have reported it.

Blessings in Christ.

Posts 2959
Tes | Forum Activity | Replied: Fri, Feb 7 2020 1:10 AM

N

Dave Hooton:

Tes

You should address this problem in the Mobile Apps forum

I couldn’t type any requests there.

Blessings in Christ.

Posts 2959
Tes | Forum Activity | Replied: Fri, Feb 7 2020 1:14 AM

On my iPad there is a notification which appears logos terms of use ,but there is nothing where I can  type  agree or disagree ,it simply hinders me to go forward.  

Blessings in Christ.

Posts 28233
Forum MVP
JT (alabama24) | Forum Activity | Replied: Fri, Feb 7 2020 6:42 AM

Tes:
I couldn’t type any requests there.

I don't know where you were or what you were trying to do, but this thread was already moved to the right place. If you have questions about the current mobile apps, you should be posting in the forum "Logos 8 Mobile App" (which again, is the current one we are in... but apparently not the one you created your post originally). 

OSX & iOS | Logs |  Install

Posts 28233
Forum MVP
JT (alabama24) | Forum Activity | Replied: Fri, Feb 7 2020 6:43 AM

Tes:

On my iPad there is a notification which appears logos terms of use ,but there is nothing where I can  type  agree or disagree ,it simply hinders me to go forward.  

Please post a screen shot. 

https://www.take-a-screenshot.org/ios.html 

OSX & iOS | Logs |  Install

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