Logos books not being installed

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Virgil Sams | Forum Activity | Posted: Wed, Feb 26 2020 4:53 AM

Can someone please explain to me why are my logos books not being installed. I thought with my new Mac once you install Logos Bible Software and fill in your email and password the full premium books would automatically be downloaded and installed but this is not happening. Can someone please help. This is becoming rather frustrating. 

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Graham Criddle | Forum Activity | Replied: Wed, Feb 26 2020 5:04 AM

Didn’t the advice at https://community.logos.com/forums/p/188538/1089047.aspx#1089047 help?

If not, please provide more details.

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PetahChristian | Forum Activity | Replied: Wed, Feb 26 2020 5:09 AM

Sorry for the frustration!

Here’s the specific list of steps to accomplish what you want to do: https://community.logos.com/forums/p/181166/1047815.aspx#1047815

(During those steps, use Cmd+A on the Mac, instead of Control+A for the PC.)

FYI, the Cloud feature was added for customers who didn’t have enough disk space to download their entire library to their computer. Unfortunately, it adds a bit of complexity for customers who just want to download everything (but hadn’t selected that option during installation).

Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!

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Virgil Sams | Forum Activity | Replied: Wed, Feb 26 2020 5:33 AM

Graham Criddle:

Didn’t the advice at https://community.logos.com/forums/p/188538/1089047.aspx#1089047 help?

If not, please provide more details.

I'm afraid the explanation wasn't clear. When I click on the Library its saying 3,120 results. But when doing research only limited books and commentaries are showing up. Whereas in my previous Mac there were many more resources showing.

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Graham Criddle | Forum Activity | Replied: Wed, Feb 26 2020 6:35 AM

Virgil Sams:
When I click on the Library its saying 3,120 results. But when doing research only limited books and commentaries are showing up. Whereas in my previous Mac there were many more resources showing.

The advice being given assumes, and probably correctly, that not all of your resources have been downloaded to your new device.

To verify this, please check the "Devices" filter in the library.

How many resources do you have showing as on "This Device" and how many "Not on This Device"?

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Virgil Sams | Forum Activity | Replied: Wed, Feb 26 2020 6:52 AM

This is what is being shown. My main concern is to get the 3011 resources installed on my device.

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PetahChristian | Forum Activity | Replied: Wed, Feb 26 2020 7:01 AM

Virgil Sams:
This is what is being shown. My main concern is to get the 3011 resources installed on my device.

I've provided screenshots of how to do this, in the other thread you posted in.

Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!

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Graham Criddle | Forum Activity | Replied: Wed, Feb 26 2020 8:25 AM

Virgil Sams:
This is what is being shown. My main concern is to get the 3011 resources installed on my device.

If you click the "Not on this Device" facet on the left then all the non-downloaded resources in your library will be selected.

Cmd-A should select them all then clicking the Download button in the Information pane should download them.

Does this work for you?

Posts 58
Virgil Sams | Forum Activity | Replied: Fri, Feb 28 2020 9:19 AM
It was getting too complicated. I uninstalled Logos and reinstalled it and now all the books are installed. I did not notice the option for a complete installation the first time. Thanks for your help.
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