Faithlife response to covid-19: Impressed!

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This post has 10 Replies | 2 Followers

Posts 3733
Francis | Forum Activity | Posted: Sat, Mar 21 2020 2:46 PM

I'm not easily impressed but must say that I am with Faithlife's response to help out during the covid-19 crisis:

  • A 2 months free license to Connect for families and others to access Christian content during the crisis.
  • A 2 months free license for students of Bible Colleges and Seminaries to access tons of resources and study even if they cannot access their librairies.
  • Help for churches to set up streaming and online services.

Yes, it is also good business, but nevertheless an excellent response. WELL DONE!

Wishing the staff well and safety as well during these difficult times.

Posts 631
Steve Maling | Forum Activity | Replied: Sat, Mar 21 2020 3:25 PM

Well said, Francis. And well done, FaithLife!

Posts 9151
Forum MVP
Bruce Dunning | Forum Activity | Replied: Sat, Mar 21 2020 7:50 PM

Francis:
I'm not easily impressed but must say that I am with Faithlife's response to help out during the covid-19 crisis:

Yes

Francis:
Wishing the staff well and safety as well during these difficult times.

Yes, and all forum users too!

Using adventure and community to challenge young people to continually say "yes" to God

Posts 57
Clearview | Forum Activity | Replied: Sun, Mar 22 2020 4:18 AM

Amen!!

Posts 376
Clint Cozier | Forum Activity | Replied: Sun, Mar 22 2020 10:33 AM

Right on. Faithlife has been wonderfully responsive!

Posts 323
Charlene | Forum Activity | Replied: Wed, Mar 25 2020 8:55 AM

Francis:

I'm not easily impressed but must say that I am with Faithlife's response to help out during the covid-19 crisis:

  • A 2 months free license to Connect for families and others to access Christian content during the crisis.
  • A 2 months free license for students of Bible Colleges and Seminaries to access tons of resources and study even if they cannot access their librairies.
  • Help for churches to set up streaming and online services.

Not sure what I am doing wrong, but when I click on the above link and then click on Families and then click on Get Faithlife Connect (that is supposedly free for 2 months), it says that today's payment is $24.99!

Posts 416
LogosEmployee
Joe McCune (Faithlife) | Forum Activity | Replied: Wed, Mar 25 2020 11:48 AM

I am sorry to hear this, Charlene,

I am sending you an email about this.

Posts 18
Aaron Sauer | Forum Activity | Replied: Wed, Mar 25 2020 12:24 PM

Joe McCune (Faithlife):

I am sorry to hear this, Charlene,

I am sending you an email about this.

I am getting the same thing..."Today's payment is 24.99"

Posts 416
LogosEmployee
Joe McCune (Faithlife) | Forum Activity | Replied: Wed, Mar 25 2020 2:03 PM

Aaron Sauer:

I am getting the same thing..."Today's payment is 24.99"

Hi Aaron,

I am sorry to hear that, I will send you an email.

I recommend that anyone else having a problem with this should contact Customer Support directly at 1-800-875-6467 or customerservice@faithlife.com

Posts 323
Charlene | Forum Activity | Replied: Wed, Mar 25 2020 7:12 PM

Joe McCune (Faithlife):

I am sorry to hear this, Charlene,

I am sending you an email about this.

Thanks, Joe, for taking care of this!

Posts 5315
DIsciple II | Forum Activity | Replied: Wed, Mar 25 2020 11:54 PM

Definitely a good response by Faithlife.  And I do pray that all staff and customers stay well during these times. 

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