Install hang?

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Harold Miller | Forum Activity | Posted: Sun, Jun 27 2010 3:59 AM

Just got a new computer with Windows 7 64bit. Installation goes fine, but seems to hang when the "Downloading Resources" box gets to 99%. It has been saying that for 10 hrs. Downloading 7.36 GB.

When I check the application box, it says that Logos 4 is still running. I've installed on my other computers, but I don't recall this stage taking so long. Any ideas?

 

Harold Miller,Jr.

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Dave Hooton | Forum Activity | Replied: Sun, Jun 27 2010 4:57 AM

Start permanent logging Diagnostic Logging then Cancel the download (by right clicking on the little blue icon) and it should start indexing. The remaining download may occur during indexing but you can allow it or cancel it & indexing should resume.  If this does not work upload the logs Uploading Logs

 

Dave
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Windows & Android

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