Notes taken on IPad not syncing and showing on PC

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Robert Ellis | Forum Activity | Posted: Fri, Apr 17 2020 12:36 PM

Does anyone have any idea why recent notes taken on IPad not syncing and showing on my PC?

I have hit the sync button on both places.

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Graham Criddle | Forum Activity | Replied: Fri, Apr 17 2020 1:57 PM

Hi Robert

Do you mean the notes don’t display in the associated resources or they don’t appear in the Notes Tool on the PC?

Graham

Posts 20
Robert Ellis | Forum Activity | Replied: Fri, Apr 17 2020 4:11 PM

Against the resource

I recently typed two sets of extensive notes against Ps 1 and Ps 2 on ESV 

They still show on the ipad not when I open Logos on the PC

I just noticed i have taken notes on PC and they are on the IPAD

I will work to see if i can trick them to sync back the other way

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Graham Criddle | Forum Activity | Replied: Fri, Apr 17 2020 10:22 PM

If they are visible in the Notes Tool on your Oc, then check if the Notes Visual Filter is enabled for the ESV.

I cant show a screenshot at the moment as Im not at my PC but https://support.logos.com/hc/en-us/articles/360016529972-Visual-Filters has some pointers

Posts 20
Robert Ellis | Forum Activity | Replied: Fri, Apr 17 2020 10:35 PM

Thank you Graham

Well - it didn't solve the problem but I did learn something about filters so thank you - at least I can't recall using them before - but all the notes were ticked on to display...

It only seems to be these two recent sets of notes on the psalms so i have emailed to myself and copied to my PC Logos notes and they synced back and so i have duplicate now. on the IPad.

so maybe there is just something slightly corrupted with them or something - I will delete the original off the IPad and watch for a repeat of the issue......it is indeed very strange.

I might not normally have picked it up but they were significant notes so was looking for them.

thank you for your help and support.

Rob

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