Bug: Video start/end times lost on sync.

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Posts 13403
Mark Barnes | Forum Activity | Posted: Wed, Jun 24 2020 8:33 AM

To reproduce:

  1. Add a video to Proclaim.
  2. While Proclaim is uploading the video, change the start/end times.
  3. Wait until the upload/sync completes.


  • The start/end times are reset back to their default.

Expected result

  • The start/end times retain their custom settings.
Posts 29704
Forum MVP
MJ. Smith | Forum Activity | Replied: Sun, Jun 28 2020 12:08 AM

bump 5

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 8
Slav Pakhnyuk (Faithlife) | Forum Activity | Replied: Mon, Jun 29 2020 3:02 PM

Hi Mark! Thanks for the report! While we look into this for you can you please submit the log files from Proclaim?

To submit log files, please click Help > Submit log files. 

Thank you!

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