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This post has 4 Replies | 2 Followers

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Madison Klemm | Forum Activity | Posted: Sun, Aug 2 2020 8:02 AM

Hello!

I've been using proclaim for a couple months now and just over the past two Sunday's we've encountered a problem. When the mouse is moved the slides advance backward. This is a problem as we need to click on and off the page to run our livestream. Has this happened to anyone else or know of a fix?

Posts 31976
Forum MVP
MJ. Smith | Forum Activity | Replied: Sun, Aug 9 2020 12:41 AM

bump 3 for visibility

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

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Madison Klemm | Forum Activity | Replied: Sun, Aug 9 2020 5:04 AM

Um, im not sure what that means?

Posts 31976
Forum MVP
MJ. Smith | Forum Activity | Replied: Sun, Aug 9 2020 11:59 AM

It means that you have not gotten an answer ... so once a week I bump unanswered posts to the top of the  forum for visibility in hopes they will be answered.

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

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LogosEmployee
Brian Burkhart (Faithlife) | Forum Activity | Replied: Mon, Aug 10 2020 9:03 AM

Hello, Madison --

I'm sorry for the frustration and for the delay in a response...
Would you happen to know if there are any Windows updates pending for your computer?  Update 1909 may not yet be on your computer.  It's presence may be quite useful for getting the Navigation function correct.

Once you have that update in place, please let us know if you continue to have any difficulties, questions or concerns!

Brian Burkhart - Support@Faithlife.com
Faithlife - Technical Support Representative, Church Products
Phone: 888-634-2038
Our Church Product support team is available from 6am-6pm (Pacific Time), seven days a week!

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