These need "Courses Included"

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Posts 1006
Dale E Heath | Forum Activity | Posted: Fri, Aug 14 2020 12:43 PM

These bundles need the "Courses Included" sections. The prices seem off.

https://www.logos.com/product/195815/mobile-ed-michael-heiser-problems-in-bible-interpretation-bundle

https://www.logos.com/product/195814/mobile-ed-michael-heiser-master-course-collection

Evidently 8 is a bundle and 16 is a collection. I'm not sure how many are required for an expansion.Stick out tongue

Posts 491
Robert Neely | Forum Activity | Replied: Fri, Aug 14 2020 1:34 PM

yeah, master course price seems off.  maybe not reflecting the prepub prices.

Posts 66
LogosEmployee
Ben Sanders (Faithlife) | Forum Activity | Replied: Wed, Aug 19 2020 10:54 AM

Dale, thanks for bringing this error to our attention. There was a problem with 3 of our new product pages. Those 3 new Michael Heiser Course Collection pages should be fixed now. You should have visibility into which resources you already own within these collections. Thanks for your patience!

  1. https://www.logos.com/product/195814/mobile-ed-michael-heiser-master-course-collection
  2. https://www.logos.com/product/195815/mobile-ed-michael-heiser-problems-in-bible-interpretation-bundle
  3. https://www.logos.com/product/195816/mobile-ed-michael-heiser-how-we-got-the-bible-bundle
Posts 1006
Dale E Heath | Forum Activity | Replied: Wed, Aug 19 2020 1:01 PM

Ben Sanders (Faithlife):

Dale, thanks for bringing this error to our attention. There was a problem with 3 of our new product pages. Those 3 new Michael Heiser Course Collection pages should be fixed now. You should have visibility into which resources you already own within these collections. Thanks for your patience!

  1. https://www.logos.com/product/195814/mobile-ed-michael-heiser-master-course-collection
  2. https://www.logos.com/product/195815/mobile-ed-michael-heiser-problems-in-bible-interpretation-bundle
  3. https://www.logos.com/product/195816/mobile-ed-michael-heiser-how-we-got-the-bible-bundle

Thank you. For me, BI164 and BI165 are on pre-pub/order for $39.99 each. The are priced in the bundle and the collection at $110.00 each, minus some discounts. My price for the entire collection, buying the 2 pre-pubs is $79.98. My dynamic collection price is $128.51, the bundle is $120.30. That's why the prices seem "off".  It's not pricing the pre-pubs correctly.

Posts 66
LogosEmployee
Ben Sanders (Faithlife) | Forum Activity | Replied: Thu, Aug 20 2020 10:33 AM

Thanks Dale, l'm looking into this.

Posts 66
LogosEmployee
Ben Sanders (Faithlife) | Forum Activity | Replied: Mon, Aug 24 2020 3:23 PM

Dale,

As it turns out, our pre-pub program and our dynamic pricing engine don't play well together, so that is the reason for your incorrect personalized pricing. There isn't anyway to correct this issue at this time.

Having said that, BI164 is shipping today (August 24th) so that should get you a more accurate dynamic price (although admittedly imperfect). We are hoping to ship BI165 by early October, which should completely resolve the dynamic pricing on that 8 course collection and on that 16 course collection.

If you wanted to contact one of our resource experts via phone, they could manually and promptly get you an accurate price. 

Thanks for your patience.

Posts 1006
Dale E Heath | Forum Activity | Replied: Mon, Aug 24 2020 5:36 PM

Too late for BI164 as it has already shipped to me. Both of the collections appear to be eligible for the Labor Day sale. I'll get a list together, contact CS to see if I can double dip.

Posts 269
Matt Hamrick | Forum Activity | Replied: Mon, Aug 24 2020 5:55 PM

Ben Sanders (Faithlife):

Dale, thanks for bringing this error to our attention. There was a problem with 3 of our new product pages. Those 3 new Michael Heiser Course Collection pages should be fixed now. You should have visibility into which resources you already own within these collections. Thanks for your patience!

  1. https://www.logos.com/product/195814/mobile-ed-michael-heiser-master-course-collection
  2. https://www.logos.com/product/195815/mobile-ed-michael-heiser-problems-in-bible-interpretation-bundle
  3. https://www.logos.com/product/195816/mobile-ed-michael-heiser-how-we-got-the-bible-bundle

The last collection here I own already yet it has a price tag of $269.99 for me. 

Posts 1006
Dale E Heath | Forum Activity | Replied: Mon, Aug 24 2020 9:12 PM

Matt Hamrick:

Ben Sanders (Faithlife):

Dale, thanks for bringing this error to our attention. There was a problem with 3 of our new product pages. Those 3 new Michael Heiser Course Collection pages should be fixed now. You should have visibility into which resources you already own within these collections. Thanks for your patience!

  1. https://www.logos.com/product/195814/mobile-ed-michael-heiser-master-course-collection
  2. https://www.logos.com/product/195815/mobile-ed-michael-heiser-problems-in-bible-interpretation-bundle
  3. https://www.logos.com/product/195816/mobile-ed-michael-heiser-how-we-got-the-bible-bundle

The last collection here I own already yet it has a price tag of $269.99 for me. 

Yeah, me too. It shows owned in the collection and indiviual courses, but not in the 2 bundle and some individual components. It's easier for me to just purchase the pre-pub.

Posts 11142
Forum MVP
NB.Mick | Forum Activity | Replied: Tue, Aug 25 2020 12:24 AM

Ben Sanders (Faithlife):

Dale, thanks for bringing this error to our attention. There was a problem with 3 of our new product pages. Those 3 new Michael Heiser Course Collection pages should be fixed now. You should have visibility into which resources you already own within these collections. Thanks for your patience!

        1....
        2....
        3.    https://www.logos.com/product/195816/mobile-ed-michael-heiser-how-we-got-the-bible-bundle

At least this page is still buggy. I own the bundle, still the page doesn't show it, and even puts it into the cart with no "things you already own were removed from your cart" message. I can infer the bug on the product page only because it tells me it's included in "Unfiltered", the "Michael Heiser Base Package" which I own:

 

The bug is that the buying function (add-to-cart button etc) is not linked to the "buy for me"-functionality, as always should be, but to the "buy for my group"-functionality. This could trick users into buying it a second time.

EDIT: Currently it seems the whole store has been switched to "buy group license" (the small quantity selector in the buy box is the visible cue) - this is super annoying and of course messes up dynamic pricing and prevents from buying.

Running Logos 9 latest (beta) version on Win 10

Posts 66
LogosEmployee
Ben Sanders (Faithlife) | Forum Activity | Replied: Mon, Aug 31 2020 10:03 AM

These problems were the unintended effects of a product page feature we recently shipped (purchasing group licensing). I believe this affected Mobile Ed pages more adversely than other product groups. Our commerce team is actively working on this issue, thanks for your patience.

Posts 1006
Dale E Heath | Forum Activity | Replied: Sat, Sep 5 2020 10:25 AM

Thanks Ben, for working on these. Here's a similar problem.

https://community.logos.com/forums/t/193452.aspx

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