[BUG] Website Pricing Issues

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Posts 982
Armin | Forum Activity | Posted: Mon, Aug 24 2020 12:31 PM

Given the Labor Day Sale, I looked at a few resources and noticed some errors or unexpected prices:
1) https://www.logos.com/product/55968/loeb-classical-library-builder

My dynamic price is $15.90. When I select "Hide owned resources", no unowned resources are shown, implying that I own already all resources. But I also get the statement: Total value if sold separately:$26.98

2) https://www.logos.com/product/148374/new-beacon-bible-commentary

It is cheaper to purchase the volumes individually than as a set. Given that there are 29 volumes, it is pretty exhausting to add them individually.

3) https://www.logos.com/product/168421/mentor-expository-commentaries

Same as 2). Set is about $23 more expensive than when volumes are purchased individually.

4) https://www.logos.com/product/129205/tt-clark-old-testament-in-the-new-testament-collection-upgrade

I own all but 3 resources. They cost a total of about $90. However, the website states: Total value if sold separately:$193.93

5) https://www.logos.com/product/4603/joseph-barber-lightfoot-collection

I own all but 3 resources. They cost a total of about $90. However, the website states: Total value if sold separately:$99.89

 

I hope Logos can fix these problems because right now I am not confident to place an order.

Armin

Posts 28728
Forum MVP
JT (alabama24) | Forum Activity | Replied: Mon, Aug 24 2020 1:12 PM

Armin:
It is cheaper to purchase the volumes individually than as a set.

This is a known issue when these kinds of sales happen. 

OSX & iOS | Logs |  Install

Posts 1006
Dale E Heath | Forum Activity | Replied: Mon, Aug 24 2020 3:21 PM

Armin, I own #4 & #5, but they still show a large amount for my cost. The others are messed up for me too.

Posts 279
LogosEmployee
Celeste Fiorillo | Forum Activity | Replied: Thu, Aug 27 2020 9:36 AM

Issues 1-3 should be resolved, can you check them now?

For issues 4-5, are you still seeing the inflated 'Total value if sold separately' if you check the 'Hide owned resources' box at the top of the list? 

Posts 1006
Dale E Heath | Forum Activity | Replied: Thu, Aug 27 2020 10:19 AM

At the time I posted, I was not aware of "The Change", so I was confused by the prices. Then I began to understand a little better and made some purchases. I'll respond with what I see currently.

I own # 1, 3, 4, 5. The individual prices aren't showing, just say owned, but hovering over the title will show the individual prices. Not good but better than nothing, the total seems OK.

Don't own any of #2, looks OK.

Posts 982
Armin | Forum Activity | Replied: Thu, Aug 27 2020 12:09 PM

Celeste Fiorillo:

Issues 1-3 should be resolved, can you check them now?

For issues 4-5, are you still seeing the inflated 'Total value if sold separately' if you check the 'Hide owned resources' box at the top of the list? 

Many thanks, Celeste. It all works now.

If you can get the LABORDAY code to work on all these resources, even better! 😀

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