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Martin Folley | Forum Activity | Posted: Wed, Sep 2 2020 2:06 AM

Hi.

I am trying to find the forum about logos.com ... the website ... (not church platform) .. but cannot see for looking! I apologise if I am in the wrong place again.

For the last few weeks I have been unable to log in to  logos website to make purchases, see my account etc.etc. I can, however, log into the forums (obviously!).

It s not a password issue ... my browser deals with that. It is almost as if logos has introduced another layer of security that is broken.

After I enter my name and password, I click on the blue 'Sign in' button. The button then changes to 'please wait...' ... ad tat is it .. no further progress!

I have tried emailing sales ... but they have not replied. I cannot use the phone to call 'someone'.

Suggestions are welcome.

Regards

Martin.

2010 17" MBP with High Sierra, iPad4 with iOS10.

Posts 24283
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Graham Criddle | Forum Activity | Replied: Wed, Sep 2 2020 2:27 AM

Martin Folley:
I am trying to find the forum about logos.com ... the website ... (not church platform) .. but cannot see for looking! I apologise if I am in the wrong place again.

Try https://community.logos.com/forums/92.aspx 

Have you tried emailing customer service - cs@logos.com 

Posts 11433
DMB | Forum Activity | Replied: Wed, Sep 2 2020 7:18 AM

Martin Folley:
Suggestions are welcome.

Well, logically, it can't be the site being blocked. I block all google-incoming unless structural. Which means my browser can never find google ... I keep forgetting.

But more serious, the auth.logos. com isn't the the best kid on the block. Years later (plural, I think), it still doesn't reliably move between 'sites' (you'd think Logos. com and community.logos.com are the same. I can log into one, go to the other, and it's already forgotten me. I'd like to think, it's somewhere in rejected cookies.

"God will save his fallen angels and their broken wings He'll mend."

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