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Rodney Prickett | Forum Activity | Posted: Thu, Sep 24 2020 4:33 PM

I try to start Logos. Goes as far as showing the last opened workspace and then immediately shuts down. Any guidance on a fix. 

I have restarted computer but that did not help.

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Graham Criddle | Forum Activity | Replied: Thu, Sep 24 2020 11:08 PM

Rodney Prickett:
Goes as far as showing the last opened workspace

It's possible that there is something corrupted with the layout (workspace).

Try opening to a blank layout:

  • For Windows, hold down CTRL key while starting Logos.
  • For Mac, launch Logos, then quickly press and hold Command key until the login screen appears, then release Command key.

If that resolves it, then I suggest recreating the layout and saving it again

If that doesn't work please enable diagnostic logging and post the logos.log file to this thread (using the paperclip icon) after a crash

Details at https://wiki.logos.com/Diagnostic_Logging 

Are you running on Windows or Mac?

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