Logos 4 Crash on Startup

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Michael S Hines | Forum Activity | Posted: Wed, Jul 7 2010 7:51 PM

Click on Start -> Programs -> Logos Bible Software 4.  Get Logos logo screen then system hangs up hard... can't do anything except hit power button to kill it.  

Crash report shows the following:

Error Signature

Event Type  clr20r3

P1 logos4.exe

P2 4.1.3.5180

P3 4b4ba820

P4 mscorlib

P5 2.0.0.0

P6 4a7cd8f7

P7 f51

P8 0

P9 n3ctrye2kn3c34sgl4zqyrbfte4m13nb

After displaying Error Signature - system goes into a loop and can't be stopped except with power down.  

Sounds as if the disk is working during this time.  Not sure what it is doing.

Can not start Process Explorer to see what is going on. 

 

 

 

 

 

 

Posts 9396
Forum MVP
Mark Smith | Forum Activity | Replied: Wed, Jul 7 2010 8:03 PM

Michael,

A little more information, please:

Operating system, system specs, other background software loaded on your system, and whether you had Logos 4 running successfully in the past and if so, how long ago. Also please upload the logs including the Logos4 log. (If you don't have diagnostic logging enabled, please see: http://wiki.logos.com/Diagnostic_Logging )

Thanks.

Pastor, North Park Baptist Church

Bridgeport, CT USA

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