Problem with footnotes pasting into MS Word 2007

Page 1 of 1 (20 items)
This post has 19 Replies | 2 Followers

Posts 111
Keith Gant | Forum Activity | Posted: Sat, Jul 10 2010 11:02 AM

I recently upgraded from MS Word 2003 under Vista to Word 2007 under Windows 7. Now, when pasting from L4 into Word, the superscripted footnote number properly appears after the pasted text, but the footnote at the bottom of the page does not contain the footnote number. I can get the footnote number to appear by right-clicking in the footnote, selecting Note Options, then clicking Insert. This has to be done for each footnote individually. I didn't have this problem with Word 2003, so the problem is most likely with Word, not Logos, but any help would be greatly appreciated.

Posts 9438
Forum MVP
Mark Smith | Forum Activity | Replied: Sat, Jul 10 2010 11:42 AM

Keith,

I have the same setup as you and also have lost footnote numbering in the footnotes.

MS Office 2007 has been out for some time. I don't know if Logos has explained why this doesn't work from their perspective.

Pastor, North Park Baptist Church

Bridgeport, CT USA

Posts 111
Keith Gant | Forum Activity | Replied: Sat, Jul 10 2010 12:37 PM

Mark,

It's good to know I'm not alone.

With a bit more work, I found that when you add a footnote manually in Word 2007, the footnote itself is automatically given the style "Footnote text", and the superscripted number before the footnote is given the style "Footnote reference". If your document did not already have those styles in it, then they are created when you manually enter the first footnote. But when pasting a footnote from L4, the footnote has the style "Normal" (on my PC, at least). I'm not sure if this has anything to do with the problem, but to me it does suggest that perhaps the issue could be fixed on Logos' end.

Posts 9438
Forum MVP
Mark Smith | Forum Activity | Replied: Sat, Jul 10 2010 12:47 PM

Your observation about the styles is also what I have observed. Perhaps there is a way for Logos to transfer style information over to Word 2007. Curious that whatever they did in previous editions of Word worked but not in 2007 and I suspect not in 2010.

Pastor, North Park Baptist Church

Bridgeport, CT USA

Posts 111
Keith Gant | Forum Activity | Replied: Sat, Jul 10 2010 12:55 PM

I tried changing the style of the L4 footnote from Normal to Footnote Text but this did not cause the number to appear. The only way I've found to get the number to appear is the process I described above in the first post. To make life a bit easier I tried recording a macro to perform that process, but Word refuses to record it.

I wish I knew for sure about Word 2010 because through a deal from my employer, I can upgrade my Office 2007 to 2010 for just $9.95. Would love to see this fixed one way or another since I'm now in the middle of two term papers for school and using Logos heavily on them.

Posts 9438
Forum MVP
Mark Smith | Forum Activity | Replied: Sat, Jul 10 2010 1:02 PM

Keith Gant:
I wish I knew for sure about Word 2010 because through a deal from my employer, I can upgrade my Office 2007 to 2010 for just $9.95. Would love to see this fixed one way or another since I'm now in the middle of two term papers for school and using Logos heavily on them.

Take the deal because you can't be worse off.

This is one time you might wish you could downgrade instead of upgrade.

Pastor, North Park Baptist Church

Bridgeport, CT USA

Posts 21
Monty Bower | Forum Activity | Replied: Sat, Jul 10 2010 2:38 PM

I have the same problem, but with Word 2003. It is something that has arisen in the last couple of weeks or so. I suspect it has to do with the last update to Logos 4 since I have made no change in Word and the last update from Microsoft was 6/11/2010.

i7-2630QM (2nd Gen), Radeon HD6770M 1G (DDR5), 8G DDR3, 1 TB 5400 HD, Win10 64

Posts 9438
Forum MVP
Mark Smith | Forum Activity | Replied: Sat, Jul 10 2010 6:18 PM

Monty01:
I suspect it has to do with the last update to Logos 4 since I have made no change in Word and the last update from Microsoft was 6/11/2010.

I have a MS Word file from 6/15 that has the footnotes in it with the numbering in place. So this problem is recent. I'll report it as a bug.

Pastor, North Park Baptist Church

Bridgeport, CT USA

Posts 111
Keith Gant | Forum Activity | Replied: Sat, Jul 10 2010 7:11 PM

Looks like I threw everyone off by thinking it was associated with my move to Word 2007. I'm glad to hear that the problem is most likely with Logos rather than MS because in that case I'm MUCH more confident in seeing a fix. Smile

BTW, Mark, what is the procedure for reporting a bug?

Posts 9438
Forum MVP
Mark Smith | Forum Activity | Replied: Sat, Jul 10 2010 7:14 PM

Keith Gant:
BTW, Mark, what is the procedure for reporting a bug?

Report it in the Logos wiki which you can access through the link at the top of the forum screen.

Pastor, North Park Baptist Church

Bridgeport, CT USA

Posts 9036
LogosEmployee

We already have this problem filed in our internal bug database and will address it in the next release.

Posts 9438
Forum MVP
Mark Smith | Forum Activity | Replied: Sun, Jul 11 2010 7:15 PM

Bradley Grainger:
We already have this problem filed in our internal bug database and will address it in the next release.

Thanks, Brad. However, what is the 'next release'? A service release, I hope? Not 4.0e.

Pastor, North Park Baptist Church

Bridgeport, CT USA

Posts 533
Jonathan Burke | Forum Activity | Replied: Mon, Jul 12 2010 1:44 AM

I use Word 2007, and I don't experience this problem.

Win 7 x64 | Core i7 3770K | 32GB RAM | GTX 750 Ti 2GB | Crucial m4 256GB SSD (system) | Crucial m4 256GB SSD (Logos) | WD Black 1.5 TB (storage) | WD Red 3 TB x 3 (storage) | HP w2408h 24" | First F301GD Live 30"

Posts 111
Keith Gant | Forum Activity | Replied: Mon, Jul 12 2010 8:05 AM

Which Logos version are you using? From the above discussion it sounds like this bug was introduced only a few weeks ago.

Posts 9438
Forum MVP
Mark Smith | Forum Activity | Replied: Mon, Jul 12 2010 8:08 AM

Mark A. Smith:
A service release, I hope?

I'll try to answer my own question. In another thread Brad mentions a service release coming out early this week, so maybe this will be fixed real soon.

Pastor, North Park Baptist Church

Bridgeport, CT USA

Posts 533
Jonathan Burke | Forum Activity | Replied: Mon, Jul 12 2010 10:12 AM

I'm using 4.0d (4.04.4.1385). Maybe I've just been fortunate.

Win 7 x64 | Core i7 3770K | 32GB RAM | GTX 750 Ti 2GB | Crucial m4 256GB SSD (system) | Crucial m4 256GB SSD (Logos) | WD Black 1.5 TB (storage) | WD Red 3 TB x 3 (storage) | HP w2408h 24" | First F301GD Live 30"

Posts 9438
Forum MVP
Mark Smith | Forum Activity | Replied: Mon, Jul 12 2010 7:15 PM

Mark A. Smith:
I'll try to answer my own question. In another thread Brad mentions a service release coming out early this week, so maybe this will be fixed real soon.

Must have been wrong. I received the 4.0d SR-1 update tonight and the footnote problem is still there in Word 2007.

__________________________

Remember to place your bid for The Greater Men and Women of the Bible before 7/16/2010 at 3 PM Pacific time.

http://www.logos.com/communitypricing/details/6383

Pastor, North Park Baptist Church

Bridgeport, CT USA

Posts 1686
Allen Browne | Forum Activity | Replied: Wed, Jul 21 2010 8:33 PM

Keith, I can confirm that this problem with the footnote numbers does occur in Word 2010. It does look like a Logos issue. I'm using Logos 4.0.4.1966 (4.0d SR-1), on Windows 7 (64-bit.)

After following your advice of right-clicking the footnote text and choosing Note Options and Insert, I found I can click on the next one and use Ctrl+Y to fix it too. (That's an old shortcut for repeat.) So, currently, I just stick all the footnotes in the doc, and then fix the problem at the end.

Thanks for your suggestions in the forum: helps keep us sane. One I found that deleting normal.dot and normal.dotm didn't work, I found this thread without wasting too much time.

Posts 9438
Forum MVP
Mark Smith | Forum Activity | Replied: Wed, Jul 21 2010 8:45 PM

And as pointed out in another thread, the proper automatic numbering of footnotes is back in the 4.1 beta. So perhaps Logos can get it into 4.0d via the next service release.

Pastor, North Park Baptist Church

Bridgeport, CT USA

Posts 185
Steve Johnson | Forum Activity | Replied: Thu, Jul 22 2010 2:03 PM

Keith, thanks for the temporary workaround.  There are another couple of threads addressing this issue in this forum, but few have your insight into MSWord footnotes!

Pastor, rural Baptist church

Notebook: Dell Precision 4400; Core 2 Duo, 2.5gh; 8Gb RAM; NVIDIA FX 770M w/ 512Mb; Win7 Pro 64-bit; Novabench 510; WEI 5.9

Netbook: MSI Wind 12: Novabench 198; WEI 3.1

 

 

Page 1 of 1 (20 items) | RSS