Problem with print to Adobe pdf

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This post has 20 Replies | 2 Followers

Posts 48
Caleb Lau | Forum Activity | Posted: Tue, Jul 13 2010 7:12 PM | Locked

I am getting the following error when printing to Adobe pdf. I am using Adobe Acrobat 9.

%%[ ProductName: Distiller ]%%
AthelasLogos-Regular not found, using Courier.
02qloav not found, using Courier.
%%[ Error: invalidfont; OffendingCommand: xshow ]%%

Stack:
[126 104 102 105 100 0]
()

%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%

BTW, I really appreciate that Logos finally implemented this "Print/Export" feature. I love it.

Posts 693
Frank Sauer | Forum Activity | Replied: Tue, Jul 13 2010 7:14 PM | Locked

I am able to print to PDFcreator without problem...

Posts 19191
Rosie Perera | Forum Activity | Replied: Tue, Jul 13 2010 7:27 PM | Locked

Frank Sauer:

I am able to print to PDFcreator without problem...

 

Likewise I'm able to print to PDF using Bullzip PDF Printer (one of a variety of freebie print-to-PDF utilities). I'm not certain it's retaining the LogosAthelas font, nor how to confirm that (short of poking through the hex code of the PDF file itself), but it's choosing a nice one that looks close to it anyway.

Could it be you've got a problem with your Adobe Distiller installation? See if there are any updates available and download them. Or if that doesn't work, then try uninstalling and reinstalling it.

Posts 13417
Mark Barnes | Forum Activity | Replied: Wed, Jul 14 2010 4:32 AM | Locked

I have the same problem with Distiller. Other PDF writers appear to be able to embed the Athena font, though it gets renamed on the way. I guess this is because Athena is embedded in Logos, and Logos doesn't appear to be sending the font correctly to Distiller.

Posts 1367
JimTowler | Forum Activity | Replied: Wed, Jul 14 2010 4:56 AM | Locked

I seem to remember that Fonts can have restrictions on Copy / Imbed.

I don't have a PDF writer, so can't test any of this. Might be interesting for someone to test with different fonts, including the "free" stuff that is very open.

Also, if there are Font Copy / Imbed settings in the PDF Formatter tool that is getting this problem ...

Posts 13417
Mark Barnes | Forum Activity | Replied: Wed, Jul 14 2010 5:10 AM | Locked

JimT:
I seem to remember that Fonts can have restrictions on Copy / Imbed.

That's true, but it generates a different error message. The problem is that the Athena font doesn't exist as a font file on the PC, which Distiller expects. It works fine for any 'normal' system fonts. The font is obviously getting sent somehow (or other printers wouldn't work), but I think the way that Logos is downloading the font to the printer is suspect.

Posts 4077
Melissa Snyder | Forum Activity | Replied: Wed, Jul 14 2010 12:46 PM | Locked

This is an Adobe support article we've sent customers to in the past when confronting font licensing issues: http://kb2.adobe.com/cps/323/323155.html.

Posts 1367
JimTowler | Forum Activity | Replied: Wed, Jul 14 2010 1:09 PM | Locked

I'm with Mark on this one. The error given at the top does not match the Adobe article, and does not seem to be a license issue.

Error says invalid, rather han restricted etc.

Posts 4077
Melissa Snyder | Forum Activity | Replied: Wed, Jul 14 2010 1:15 PM | Locked

JimT:

I'm with Mark on this one. The error given at the top does not match the Adobe article, and does not seem to be a license issue.

Error says invalid, rather han restricted etc.

However, couldn't one of the solutions still work?

Posts 1367
JimTowler | Forum Activity | Replied: Wed, Jul 14 2010 1:30 PM | Locked

Melissa Snyder:
However, couldn't one of the solutions still work?

Yes, Maybe.

I don't have the product(s) that this thread is about, so maybe best I walk away and play elsewhere, leaving this for those with the actual errors.

Smile

Posts 13417
Mark Barnes | Forum Activity | Replied: Wed, Jul 14 2010 2:22 PM | Locked

Melissa Snyder:
However, couldn't one of the solutions still work?

"Solution 3" (use a different font), obviously works, but is hardly a solution.

"Solution 4" (don't embed the fonts) also works, but it means you end up with the wrong font and the character/line spacing goes crazy.

The other solutions don't work at all.

Another Adobe knowledgebase article says this: "Acrobat Distiller, however, cannot access fonts that are not installed on the computer and substitutes Courier when you print or export to PDF." Although the context is entirely different, this sums up the problem. Athena is not 'installed' on the computer, it's merely embedded in Logos, so Distiller can't access it.

Posts 687
Jon | Forum Activity | Replied: Thu, Jul 15 2010 2:04 AM | Locked

I can reproduce the issue and also find that Solution 4 works with no detriment; it correctly prints with the correct font (to my eye it appears to be Athena).

Posts 48
Caleb Lau | Forum Activity | Replied: Fri, Jul 16 2010 12:39 PM | Locked

Hi Melissa,

I suggest having an additional settings for "print" Font that will allow users to choose the font for reading on screen and for printing.


Thanks.

Posts 48
Caleb Lau | Forum Activity | Replied: Sat, Jul 17 2010 12:23 PM | Locked

When print to "Adobe PDF" with font setting set to a non-default font, logos4 crashed every time this operation is performed. It works fine when printing to "Bullzip PDF Printer". The crash log is attached8015.Logos4Crash.txt.   

Posts 411
Ken Shawver | Forum Activity | Replied: Sat, Jul 17 2010 1:46 PM | Locked

Regarding my printing to PDF, my Acrobat Pro 7 will not install the distiller to send a item to print as a PDF file. Adobe just says this version isn't supported the last time I looked...if anyone has any different news can you please reply to this?

Also, anyone have any experience with CUTEPDF another free PDF printer app?

 Never mind I went with Rosie's suggestion and it worked fine. Thanks.

In Christ,

Ken

Dell Studio 1555; 15.6 True Life LCD; Intel Core 2 Duo T6600 2.20 GHz, 2M Cache, 800 MHz FSB ; 500GB 5400 HDD; 8GB RAM, Win 10, Chrome 70

http://wiki.logos.com/

Posts 411
Ken Shawver | Forum Activity | Replied: Sun, Jul 18 2010 6:17 PM | Locked

Has anyone experienced a size limitation to the number of pages?

In Christ,

Ken

Dell Studio 1555; 15.6 True Life LCD; Intel Core 2 Duo T6600 2.20 GHz, 2M Cache, 800 MHz FSB ; 500GB 5400 HDD; 8GB RAM, Win 10, Chrome 70

http://wiki.logos.com/

Posts 3764
Floyd Johnson | Forum Activity | Replied: Sun, Jul 18 2010 6:30 PM | Locked

Kenneth Shawver:
Also, anyone have any experience with CUTEPDF another free PDF printer app?

I use CutePDF regularly without problems.  Though I currently use the Pro version, I have used the free version in the past.  I realize that you no longer need these details, but someone else may.

Blessings,
Floyd

Pastor-Patrick.blogspot.com

Posts 19191
Rosie Perera | Forum Activity | Replied: Mon, Jul 19 2010 1:49 AM | Locked

Kenneth Shawver:

Has anyone experienced a size limitation to the number of pages?

I've never had a size limitation with BullZip PDF Printer. But I don't think I've ever tried anything more than a few pages.

Posts 8660
TCBlack | Forum Activity | Replied: Mon, Jul 19 2010 5:47 AM | Locked

Kenneth Shawver:

Has anyone experienced a size limitation to the number of pages?

I just sent 17 pages to PDFCreator9.9  without a hitch.

 

Hmm Sarcasm is my love language. Obviously I love you. 

Posts 411
Ken Shawver | Forum Activity | Replied: Mon, Jul 19 2010 7:29 AM | Locked

Thanks Rosie and Thomas.

In Christ,

Ken

Dell Studio 1555; 15.6 True Life LCD; Intel Core 2 Duo T6600 2.20 GHz, 2M Cache, 800 MHz FSB ; 500GB 5400 HDD; 8GB RAM, Win 10, Chrome 70

http://wiki.logos.com/

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