Mobile Ed Suggested Readings show unlocked, but are actually locked

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This post has 3 Replies | 2 Followers

Posts 17
Bob Densmore | Forum Activity | Posted: Tue, Feb 23 2021 11:31 AM

As an example IBITE shows as available to me in BI101, but in actuality I don't own it.  

Why do some resources show available when they are not?

Bob

Posts 629
LogosEmployee
Joe McCune (Faithlife) | Forum Activity | Replied: Wed, Feb 24 2021 9:05 AM

Bob,

Could you please post some screenshots of this?

We can then look into this further.

Posts 17
Bob Densmore | Forum Activity | Replied: Wed, Feb 24 2021 2:35 PM

Here are some pics.

I believe I have seen this before sporadically.  But in this case IBITE consistently shows available but it is not.  

Posts 629
LogosEmployee

Thank you for sharing those screenshots, Bob.

I have been able to duplicate this behavior.

I have opened up a ticket, so that we can investigate this issue further.

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