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Posts 23
Steve. Kilgore | Forum Activity | Posted: Tue, Aug 17 2021 7:18 AM

Starting two days ago when I hover over a footnote, note, or resource tab, the size of the popup window is very large. 

The problem is consistent throughout Logos--all resources, with the exception that it does not occur in the Logos Programs Setting.

Only happens on external monitors.

Any recommendations on a solution?

Logos 9.6.0.0024
On Windows 10 PC

Examples below.

Posts 29923
Forum MVP
JT (alabama24) | Forum Activity | Replied: Tue, Aug 17 2021 9:15 AM

Steve. Kilgore:
Only happens on external monitors.

What is "scaling" set to? What is the monitor resolution? 

macOS, iOS & iPadOS | Logs |  Install

Posts 23
Steve. Kilgore | Forum Activity | Replied: Tue, Aug 17 2021 10:18 AM

In Logos the scaling in 100%

Windows display font scaling is the recommended 200%

Screen resolution is 2736x1824 on laptop, external monitors are set at 1920 x 1080.

Posts 23
Steve. Kilgore | Forum Activity | Replied: Tue, Aug 17 2021 10:19 AM

Logos scaling set to 100%

Windows font scaling at the recommend 200%

Laptop display 2736 x1824

External monitors 1920 x 1080

Posts 3708
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Fri, Aug 27 2021 12:17 PM

Hi Steve,

Thanks for reporting this. I will try to reproduce this internally.

Posts 3708
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Mon, Aug 30 2021 9:05 AM

Hi Steve,

It turned out we have a case for this bug and I've added a link to this thread.

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