L4Mac B8-Crash during search of entire library

Page 1 of 1 (19 items)
This post has 18 Replies | 2 Followers

Posts 5
Peter Squire | Forum Activity | Posted: Thu, Aug 26 2010 4:28 AM

While PG running:

1. Searched Entire Library for "sins of the father" (in double quotes) - no problem

2. Searched Entire Library for talents (not in double quotes) - crashed

3. Searched Entire Library for "talents" (in double quotes) - crashed

4. searched all open resources for talents (not in double quotes)  - no problem

5732.Archive.zip

Posts 15805
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sat, Aug 28 2010 10:48 AM

Apologies - unable to replicate - searched for talents while Passage Guide had spinning items - completed OK:

Keep Smiling Smile

Posts 5
Dan Butcher | Forum Activity | Replied: Sat, Aug 28 2010 5:24 PM

I've had a similar problem for the past few days. I've tried searching for parable of the ten virgins (both with and without double quotes), and Logos crashes each time.

When I do the search, I have Matthew 25:1-13 open in 4 translations (ESV, NIV, Darby, NLT) and the DBL Greek open (I also tried closing it, but that made no difference). I also tried closing all tabs and panels--Logos still crashes when it starts listing results  in the library.

6648.Logging.zip

Posts 21
Paul Myers | Forum Activity | Replied: Sat, Aug 28 2010 5:55 PM

I have been able to replicate Peter's & Dan's crashes on my system. Not sure if this is a bug or unique to me so I'm attaching my logs. 37518.Archive.zip

Posts 435
Lewis Harper | Forum Activity | Replied: Sat, Aug 28 2010 6:40 PM

I have been able to reproduce this crash also.  Logs are attached!

 

4745.Archive.zip

Posts 15805
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sat, Aug 28 2010 8:09 PM

Apologies - more failure to replicate - able to search and display Talent:

After Talent results displayed, clicked topic link to open Baker Encyclopedia.

In forum http://community.logos.com/forums/t/22257.aspx did encounter Search display issue - Analysis grouping.

 

Dan Butcher:

I've had a similar problem for the past few days. I've tried searching for parable of the ten virgins (both with and without double quotes), and Logos crashes each time.

When I do the search, I have Matthew 25:1-13 open in 4 translations (ESV, NIV, Darby, NLT) and the DBL Greek open (I also tried closing it, but that made no difference). I also tried closing all tabs and panels--Logos still crashes when it starts listing results  in the library.

6648.Logging.zip

Noticed posted zip file has Logging folder contents, but is missing Console Messages - forum http://community.logos.com/forums/t/6731.aspx tutorial includes Console messages (has both Logos and Mac OS X messages - quite useful for diagnosis).

While reading search text, wondered if "parable of the talents" would work:

More apologies (failure to replicate) - changing talents to virgins works too:

Keep Smiling Smile

Posts 15805
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sat, Aug 28 2010 8:32 PM

Idea Wonder about repeating crash, saving copy of current console messages, then post new zip file.

Paul Myers:

I have been able to replicate Peter's & Dan's crashes on my system. Not sure if this is a bug or unique to me so I'm attaching my logs. 37518.Archive.zip

Logos4.log file has partial crash information (on Aug 28) - console messages from couple days earlier (Aug 26) does not have rest of crash story.

 

Lewis Harper:

I have been able to reproduce this crash also.  Logs are attached!

4745.Archive.zip

Likewise Logos4.log file has partial crash information (on Aug 28) - console messages from months ago (Apr 14) does not have rest of crash story.

 

Noticed both Logos4.log files have 'Synchronize' error - same as original poster in this thread = puzzling (Synchronize error during Search).

Keep Smiling Smile

Posts 21
Paul Myers | Forum Activity | Replied: Sat, Aug 28 2010 8:45 PM

Keep Smiling Smile - you are correct about my console message. I forgot to grab an updated console message before attaching. Reposting updated logs.

Paul

67383.Archive.zip

Posts 1861
LogosEmployee
Tom Philpot (Faithlife) | Forum Activity | Replied: Sat, Aug 28 2010 8:58 PM

OK, I was able to reproduce this with a search for "parable of the ten virgins" in Basic Search for my entire library.

Mobile Development Team Lead

Posts 15805
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sat, Aug 28 2010 9:06 PM

Paul Myers:

Keep Smiling Smile - you are correct about my console message. I forgot to grab an updated console message before attaching. Reposting updated logs.

Paul

67383.Archive.zip

Console messages has rest of crash story.  Noticing resource LLS:1.0.30 (The New King James Version) shortly before crashes, including sync attempt of search view preference.  Wonder about scrolling some in LLS:1.0.30 then trying search again.

Keep Smiling Smile

Posts 21
Paul Myers | Forum Activity | Replied: Sat, Aug 28 2010 10:43 PM

I tried scrolling NKJV and problem remains.

Posts 9
Adam Cinzio | Forum Activity | Replied: Sun, Aug 29 2010 4:46 AM

I'm getting search issues too.  

I searched for the single word (Moses) in basic search. all ok. 

Search for (resurrection) also works.

But put both words in, and it crashes.

I'm sorry, I'm not able to take time for logs etc.  I'm just looking forward to seeing this bug ironed out.  We've come a long way since I first bought Logos last year - I'm getting some good use out of this in between crashes.

Posts 9
Adam Cinzio | Forum Activity | Replied: Sun, Aug 29 2010 4:59 AM

I got curious and I think I found out how to post logs.

Crashed searching for phrase

   moses and resurrection

without quotes.

God is good, as always.

6320.Archive.zip

Posts 5
Dan Butcher | Forum Activity | Replied: Sun, Aug 29 2010 6:16 AM

Noticed posted zip file has Logging folder contents, but is missing Console Messages - forum http://community.logos.com/forums/t/6731.aspx tutorial includes Console messages (has both Logos and Mac OS X messages - quite useful for diagnosis).

Thanks for the link--I didn't even think about including the Console log. I've attached a new zip with the Logos log files and the Console messages.

7181.Logging.zip

Posts 19
Bob Rockhill | Forum Activity | Replied: Mon, Aug 30 2010 8:42 AM

Same problem here. I tried to search for abomination desolation and it crashed every time. If I searched for just one word, it worked fine, but my search result was much more difficult to use because there were so many more references to go through that had nothing to do with what I was looking for.

Posts 303
LogosEmployee
Martin Potter | Forum Activity | Replied: Mon, Aug 30 2010 2:55 PM

Thank you to all who reported this bug, it will be fixed in the next beta.

Mac Developer
Faithlife

Posts 5
Dan Butcher | Forum Activity | Replied: Tue, Aug 31 2010 10:47 AM

Installed Beta 9 and "parable of the ten virgins" was a successful search!

Posts 5
Peter Squire | Forum Activity | Replied: Wed, Sep 1 2010 3:42 AM

Thank you all for responding and THANK YOU to the Logos Mac development team for the amazing response. I have been in software development for many years and your performance is outstanding.

Posts 5
Peter Squire | Forum Activity | Replied: Wed, Sep 1 2010 3:43 AM

Forgot to say - Beta 9 has solved the problem 

Page 1 of 1 (19 items) | RSS