Logos closes reseller channels

Mark Smith
Mark Smith MVP Posts: 11,798
edited November 20 in English Forum

Apparently, according to an email I received today Logos has decided to only directly market everything it produces. No more resellers competing for the Logos dollar, I guess. Here's the content:

*****LOGOS Bible Software Alert*****

Logos Bible Software has elected to transition out of ALL
distribution and reseller relationships!

*Effective October 31st 2009

What does this means for Our Customers?

  • This might be the last chance to buy Logos Software packages at
    25% off!

  • All Logos Base Packages and Add-on books must be purchased
    directly from Logos after October 31st 2009

This came in an email from discountbible.com.

Need I say that I see this as a disturbing development? And speak of the irony of the timing. Halloween will now be a night of terror for all Logos users.

I'm sure Logos as a 'good' reason for this. Users who have only noticed the growing prices of Logos products can now no longer hope to find a dealer who will offer them for less. Not a good development.

Pastor, North Park Baptist Church

Bridgeport, CT USA

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Comments

  • TCBlack
    TCBlack Member Posts: 10,978

    There are some things I just don't understand about business.  This is one of them. 

    What does this mean for selling Logos at the local bookstore?  It sounds like that's over.

    I just don't get it.  [:^)]

    Hmm Sarcasm is my love language. Obviously I love you. 

  • spitzerpl
    spitzerpl Member Posts: 4,998

    There are some things I just don't understand about business.  This is one of them. 

    What does this mean for selling Logos at the local bookstore?  It sounds like that's over.

    I just don't get it.  Huh?

    I'm curious as to what it means for packages already on the shelf. are they requiring all retailers to take them down...

  • Paul Golder
    Paul Golder Member Posts: 1,698

    Logos Bible Software has elected to transition out of ALL
    distribution and reseller relationships!

    I'm guessing, by the sound of this, that Logos is just moving their retail distribution to a separate company. Perhaps even a spin-off company wholly owned by Logos.

    Just a guess...

    "As any translator will attest, a literal translation is no translation at all."

  • Matthew C Jones
    Matthew C Jones Member Posts: 10,295

    Umm, Lemme think about this.  [^o)]

    Could that gathering cloud on the horizon be Logos 4.0 based on cloud computing??? 

    If it is, I guess that spells the demise of fine resellers like Nehemiah software, Rejoice Christian Software and the like. Bittersweet development?

    Logos 7 Collectors Edition

  • Rodney Prickett
    Rodney Prickett Member Posts: 115

    Lifeway as not had a base package on shelf for some time.

  • Jerry Bush
    Jerry Bush Member Posts: 1,124 ✭✭✭

    I don't make it into actual bookstores very often anymore, but it seems like I have seen less and less software in general there, but especially Logos. A lot of the stuff they have is out of date, too.

    This only bothers me because it reduces competition, and that usually leads to higher prices.

    But this is Logos, so maybe not.

    Jerry

    iMac (2019 model), 3Ghz 6 Core Intel i5, 16gb Ram, Radeon Pro Graphics. 500GB SSD.

  • MJ. Smith
    MJ. Smith MVP Posts: 53,405

    This only bothers me because it reduces competition, and that usually leads to higher prices.

    Come on all you half-emptiers; it means we don't have to spend our time shopping around for the best price. [H]

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • TCBlack
    TCBlack Member Posts: 10,978

    Lifeway bookstore on the Moody Bible Institute campus has a few.

    Hmm Sarcasm is my love language. Obviously I love you. 

  • Francis
    Francis Member Posts: 3,816 ✭✭✭

    I'm not sure whether I should share this before Halloween, but can't you see? Isn't it obvious? First, Zondervan joins in. Then, resellers are eliminated. It's all moving toward the one-worldwide-Bible-software company. And soon we will be wearing the software in our hands through iphone. WATCH OUT! BEWARE of the mark! (evil laughter)...

    Disclaimer: this is a joke. this is a joke. this is a joke. this is a joke.

  • Paul Golder
    Paul Golder Member Posts: 1,698

    Umm, Lemme think about this.  Hmm

    Could that gathering cloud on the horizon be Logos 4.0 based on cloud computing??? 

    If it is, I guess that spells the demise of fine resellers like Nehemiah software, Rejoice Christian Software and the like. Bittersweet development?

    It does make one think. Especially combined with today's blog post:

    License and Registration Please . . .

    "As any translator will attest, a literal translation is no translation at all."

  • RichGrif
    RichGrif Member Posts: 41

    I inquired of Rejoice Software about their ability to deliver the upcoming Tyndale Commentary and received the following reply:

    Hi Richard



    Yes, the announcement only pertains to products published by Logos. In this instance, the Tyndale set is being published by InterVarsity Press. We haven't sold any Logos-published products in several years. The Libronix products that we carry are being made available by the print publishers who have decided to license the Libronix technology, and then produce their own product. For example, Baker Book House publishes their own material in Libronix format, and they have produced several products that we carry: Sproul, Geisler, Baker NT Commentary, Baker Exegetical, and these products are completely unrelated to any decisions that Logos, the company, makes regarding their own published materials. We stopped offering Logos published materials about 3 years ago. But we have continued to make Libronix products available from Baker Book House, and in this case, IVP (as well as many others, like AMG's Bible Essentials), and will continue to offer IVP products like The Essential IVP Ref. Collection, Bible Speaks Today, etc.



    I hope this helps. Let me know if you have any other questions.



    Thanks,



    Michael White


  • TCBlack
    TCBlack Member Posts: 10,978

    Hmm Sarcasm is my love language. Obviously I love you. 

  • spitzerpl
    spitzerpl Member Posts: 4,998

    Oh well then, nothing to see.  Move along.

    You mean now I have to come up with something else to complain about? that stinks.

     

  • Ken Shawver
    Ken Shawver Member Posts: 516 ✭✭


    Philippians 2:14

    14 Do all things zwithout 4complaining and adisputing, [:D]

    Who's complaining???

    In Christ,

    Ken

    Lenovo Yoga 7 15ITL5 Touch Screen; 11th Gen Intel i7 2.8Ghz; 12Gb RAM; 500Gb SDD;WIN 11

    http://wiki.logos.com/

  • Colin Thornby
    Colin Thornby Member Posts: 72 ✭✭

    This may be 'not a big deal' to purchasers in the US and Canada, but it would be a big deal to us in (places like) Australia, who depend on resellers (there are really only three in Australia). The US postage on a base package would be pretty prohibitive, and once you get to AU$1,000 we have to pay import duties. I'd suggest that, if that happened, it would really mean Logos exiting the Australian market.

     

    Colin

  • Gregory E. Sarwinski
    Gregory E. Sarwinski Member Posts: 5 ✭✭

    Mark,

    Most of the stores did not carry all the Logos base products.  Also, in order to get most add-on books, the source was Logos.  However, if you use the Pre-pub and Community Price pages you get the products at deep discounts.  That is especially true of the Community Price page, but few people are submitting bids.  I don't care what anyone thinks of Thomas Aquinas.  The fact is that if one participates in the bidding, one can get a huge set of his works for $16 to $20.  That is true of many other works.  Other than that, Logos stands by its word to its customers and will take care of us.  Afterall, Logos widow on the software world is not a ruined vista.

  • Steven Yu
    Steven Yu Member Posts: 212 ✭✭

    How about product like "Bible Speaks Today" and "Essential IVP Reference Collection", and all the other 3rd party product that use Libronix?

    "And you will know the truth, and the truth will set you free", John 8:32.
    "你們必定認識真理,真理必定使你們自由", 約翰福音 8:3.

  • TCBlack
    TCBlack Member Posts: 10,978

    Steven, this doesn't appear to affect the third party products, only the base packages.

    e.g. lifeway won't carry scholars gold but will be able to carry the IVP reference collection.

    Hmm Sarcasm is my love language. Obviously I love you. 

  • spitzerpl
    spitzerpl Member Posts: 4,998


    Philippians 2:14

    14 Do all things zwithout 4complaining and adisputing, Big Smile

    Who's complaining???

    and here all this time I thought that verse said " Do all things without champagne and dissipation" [:D]

  • David Buckham
    David Buckham Member Posts: 549 ✭✭

    To my knowledge Logos still has the Ambassadors program that offers
    the software at a 25% discount.    Maybe this means the Ambassadors are
    about to have some new venues of sales opened up to them.

    all about Christ,

    David

    all about Christ,

    David Buckham

     

  • Mike T
    Mike T Member Posts: 62 ✭✭


    To my knowledge Logos still has the Ambassadors program that offers the software at a 25% discount.    Maybe this means the Ambassadors are about to have some new venues of sales opened up to them.

    all about Christ,

    David


     

    Although I have purchased a couple of add-ons to Logos through third-party resellers due to pricing, there is another issue to this change in operations.  Given that the longevity of our software depends upon the long-term success of Logos, how is Logos going to market its base products?  It was radio marketing for Illumina software that drove me into my local Christian bookstore to check out the available software.  After evaluation of the options, I chose Logos... but had Logos not been in that bookstore, I would now be using a different software package.  Now, I may be one of a small minority (I usually am), but it would be interesting to know what percentage of sales of Logos base packages are through 1) Direct sales (salesforce/internet), 2) Resellers, 3) Ambassador program/referrals, 4) Seminaries/Bible colleges, etc.  It may be that this decision impacts only a small percentage of sales...

    Mike

  • David Buckham
    David Buckham Member Posts: 549 ✭✭

    Michael,

    I am not sure about the percentages of sales.  I can say that I learned of Logos in Bible College and not from a retailer.  However, when I purchased Logos, I went through a retailer.  The ambassador program has only been out a little over a year I think. I have been affiliated with the program since late Spring.

    The only thing the closing of sales through resellers will effect is buying base packages.  Retailers will still sale third party add-ons, commentaries, books and so on.  But if I buy an add-on, like an eBible set from Thomas Nelson, as my first purchase, I get a Logos engine and an account created when I register the software.  If I had never heard of Logos at the point of my initial purchase, I will definitely hear more of Logos.

    I know I have "sold" several Logos systems by word of mouth.  As an ambassador, not so many, but I live in a smaller area now.

    I wonder if Logos is taking a console approach to this?  Nintendo, Sony and Microsoft now say (and have said) they make little on their gaming consoles, they make money off the games and accessories, especially the third party games.  I wonder if Logos is going to push third party sales through the resellers now.  Could be a smart move financially...at least for the U.S. market.

    all about Christ,

    David Buckham

    all about Christ,

    David Buckham

     

  • Bob Pritchett
    Bob Pritchett Member, Logos Employee Posts: 2,280

    The decision was based on a careful analysis of our sales; you can be assured that we didn't turn off any channel that was doing significant business.

  • spitzerpl
    spitzerpl Member Posts: 4,998

    The decision was based on a careful analysis of our sales; you can be assured that we didn't turn off any channel that was doing significant business.

    And its having to make decisions like these that make me glad I don't run a business.

  • Colin Thornby
    Colin Thornby Member Posts: 72 ✭✭

    The decision was based on a careful analysis of our sales; you can be assured that we didn't turn off any channel that was doing significant business.

    Hi Bob. I can absolutely understand that for North America. I'm hoping that there will still be some retail presence in Australia, otherwise it will effectively mean you leave our marketplace, which I think would be very sad.

    Colin

  • Bob Pritchett
    Bob Pritchett Member, Logos Employee Posts: 2,280

    I'm hoping that there will still be some retail presence in Australia

    We examined our international sales and found that direct sales from overseas were dramatically higher than sales through distributors. In the age of the Internet, people communicate directly. (Case in point: You're corresponding with me directly, not our Australian distributor.)

  • Colin Thornby
    Colin Thornby Member Posts: 72 ✭✭

    I'm hoping that there will still be some retail presence in Australia

    We examined our international sales and found that direct sales from overseas were dramatically higher than sales through distributors. In the age of the Internet, people communicate directly. (Case in point: You're corresponding with me directly, not our Australian distributor.)

    Yes, they do tend to, but I found out about your product through an Australian retailer, not through your website. I'm on here because I own Scholars super duper package, appreciate it and the community that has formed around it. I purchased my base package through an Australian retailer, not through Logos - if it had not been there I would not have bought it, and thus bought into your system. I purchased the upgrades and so on through Logos because they don't need to be physically delivered (generally).

    If I'd had to import your software myself, I'd have paid AU$1,775 including import duties and taxes. If I'd bought it in Australia it would have been quite a bit lower (I reckon around AU$1,300).

    Obviously it is your decision. All I'd point out is that you can't rely, in other territories, on people getting hold of American Christian magazines and so on, because they don't have wide circulation here. That means your visibility will be poor. There is another thing - Australians are different to Americans, I understand. We have a much smaller 'mail order' culture - it has never been as common here. Australians like to look, feel and experience before they buy, particularly larger purchases. We also like to know someone we can get hold of easily stands behind the product - I know Logos does, is reachable and so on, but others may not until the experience it, which they won't until they buy it and so on.

    I absolutely agree with the efficiency of distributing software via the Internet. I'd suggest, though, that if you want to continue to have a share of the market in Australia you need to have some sort of strategy to do it. However - you may be choosing to concentrate on North America, and that is a valid choice. I don't know what your sales figures are. You might also be choosing to focus on 'power users' who would tend to do research and then purchase happily this way. Again - a valid choice.

    I regularly recommend your products and show people how to use them (we don't have the benefit of Camp Logos here), and it will be sad if people can't buy them easily.

  • Paul Golder
    Paul Golder Member Posts: 1,698

    The decision was based on a careful analysis of our sales; you can be assured that we didn't turn off any channel that was doing significant business.

    Hi Bob,

    Does this mean that Zondervan's retail boxed product will be like Nelsons, with their label?

     

    "As any translator will attest, a literal translation is no translation at all."

  • George Somsel
    George Somsel Member Posts: 10,153 ✭✭✭

    MJ. Smith said:


    This only bothers me because it reduces competition, and that usually leads to higher prices.

    Come on all you half-emptiers; it means we don't have to spend our time shopping around for the best price. Cool


    I don't buy much from other retailers (once, maybe twice), but it kind of reminds me of the old Tennesee Ernie Ford song popular in the late 50's "I owe my soul to the company store" -- oh well, I already do.  [H]

    george
    gfsomsel

    יְמֵי־שְׁנוֹתֵינוּ בָהֶם שִׁבְעִים שָׁנָה וְאִם בִּגְבוּרֹת שְׁמוֹנִים שָׁנָה וְרָהְבָּם עָמָל וָאָוֶן

  • George Somsel
    George Somsel Member Posts: 10,153 ✭✭✭

    Who's complaining???

    Me, I like to kvetch.  Are you trying to deprive me of my right?  [:)]

    george
    gfsomsel

    יְמֵי־שְׁנוֹתֵינוּ בָהֶם שִׁבְעִים שָׁנָה וְאִם בִּגְבוּרֹת שְׁמוֹנִים שָׁנָה וְרָהְבָּם עָמָל וָאָוֶן