More metadata woes

Baker Encyclopedia of Christian Apologetics is showing up as type Dictionary on my older machine and Encyclopedia on the newer one. Again I cannot force a metadata update on the older machine. This is infuriating me!

Old Testament History: An Overview of Sacred History & Truth is showing up on my new machine with a nice long description in the info panel:

No description whatsoever on my older machine, which is otherwise entirely in sync. Again, I have no ability to update the metadata.

This is getting really old. Please give us a way to force an update of the metadata. Soon!

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tom

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Melissa Snyder

Rosie ~ Have you tried deleting the Metadata.db file on your older machine? Close Logos 4, navigate to C:\Users\username\AppData\Local\Logos4\Data\uniquefolder\Updates, and delete the files there, and then restart Logos 4.

Rosie Perera

https://community.logos.com/discussion/comment/219789#Comment_219789

Rosie ~ Have you tried deleting the Metadata.db file on your older machine? Close Logos 4, navigate to C:\Users\username\AppData\Local\Logos4\Data\uniquefolder\Updates, and delete the files there, and then restart Logos 4.

Tried that. It didn't fix it.

LimJK

https://community.logos.com/discussion/comment/219895#Comment_219895

As per previous discussion on similar issue with TJL resources, copy the Resource file from you "good" machine to a folder in the machine with metadata issue and do a scan of that folder. Hope it works.

Rosie Perera

https://community.logos.com/discussion/comment/219947#Comment_219947

As per previous discussion on similar issue with TJL resources, copy the Resource file from you "good" machine to a folder in the machine with metadata issue and do a scan of that folder. Hope it works.

That worked for the one with the wrong Type metadata, but it did not get the description for Old Testament History: An Overview of Sacred History & Truth.

Anyway, I'm pretty disappointed that users should have to muck around with removing database files, or manually copying files from one machine to another. What if I had only one machine and it's metadata was out of date?

This seriously needs to be taken care of in the UI, with an update metadata command that simply just works, to update all the metadata.

Melissa Snyder

https://community.logos.com/discussion/comment/219959#Comment_219959

Anyway, I'm pretty disappointed that users should have to muck around with removing database files, or manually copying files from one machine to another. What if I had only one machine and it's metadata was out of date?

This seriously needs to be taken care of in the UI, with an update metadata command that simply just works, to update all the metadata.

It is preferred that users don't have to worry about database files. I've submitted your request for a command or other way to easily update metadata.

Update: We hope to fix the issue at the root of the problem with metadata being out of sync, so that an 'update metadata' command is not necessary.

Rosie Perera

https://community.logos.com/discussion/comment/220081#Comment_220081

I should have posted back here to note that I was finally able to fix the other metadata out-of-sync problem by hiding the resource in question on the machine where the metadata was wrong, restarting Logos, then unhiding it, and restarting Logos again.

Still, pain in the neck, and I agree the root of the problem needs to be solved. But at least I'm a happy camper now that I've found a workable workaround.

Dave Hooton

https://community.logos.com/discussion/comment/220081#Comment_220081

Update: We hope to fix the issue at the root of the problem with metadata being out of sync, so that an 'update metadata' command is not necessary.

I hadn't responded to this earlier, but in light of recent user problems this is most welcome.