More metadata woes

Rosie Perera
Rosie Perera Member Posts: 26,194 ✭✭✭✭✭

Baker Encyclopedia of Christian Apologetics is showing up as type Dictionary on my older machine and Encyclopedia on the newer one. Again I cannot force a metadata update on the older machine. This is infuriating me!

Old Testament History: An Overview of Sacred History & Truth is showing up on my new machine with a nice long description in the info panel:

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No description whatsoever on my older machine, which is otherwise entirely in sync. Again, I have no ability to update the metadata.

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This is getting really old. Please give us a way to force an update of the metadata. Soon!

Comments

  • tom
    tom Member Posts: 3,213 ✭✭✭

    [Y]

  • Melissa Snyder
    Melissa Snyder Member Posts: 4,702 ✭✭✭

    Rosie ~  Have you tried deleting the Metadata.db file on your older machine?  Close Logos 4, navigate to C:\Users\username\AppData\Local\Logos4\Data\uniquefolder\Updates, and delete the files there, and then restart Logos 4.

  • Rosie Perera
    Rosie Perera Member Posts: 26,194 ✭✭✭✭✭

    Rosie ~  Have you tried deleting the Metadata.db file on your older machine?  Close Logos 4, navigate to C:\Users\username\AppData\Local\Logos4\Data\uniquefolder\Updates, and delete the files there, and then restart Logos 4.

    Tried that. It didn't fix it.

  • LimJK
    LimJK Member Posts: 1,068 ✭✭

    +1

    As per previous discussion on similar issue with TJL resources, copy the Resource file from you "good" machine to a folder in the machine with metadata issue and do a scan of that folder.  Hope it works.

    JK

    MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1

  • Rosie Perera
    Rosie Perera Member Posts: 26,194 ✭✭✭✭✭

    LimJK said:

    As per previous discussion on similar issue with TJL resources, copy the Resource file from you "good" machine to a folder in the machine with metadata issue and do a scan of that folder.  Hope it works.

    That worked for the one with the wrong Type metadata, but it did not get the description for Old Testament History: An Overview of Sacred History & Truth.

    Anyway, I'm pretty disappointed that users should have to muck around with removing database files, or manually copying files from one machine to another. What if I had only one machine and it's metadata was out of date?

    This seriously needs to be taken care of in the UI, with an update metadata command that simply just works, to update all the metadata.

  • Melissa Snyder
    Melissa Snyder Member Posts: 4,702 ✭✭✭


    Anyway, I'm pretty disappointed that users should have to muck around with removing database files, or manually copying files from one machine to another. What if I had only one machine and it's metadata was out of date?

    This seriously needs to be taken care of in the UI, with an update metadata command that simply just works, to update all the metadata.

    It is preferred that users don't have to worry about database files. I've submitted your request for a command or other way to easily update metadata.

    Update:  We hope to fix the issue at the root of the problem with metadata being out of sync, so that an 'update metadata' command is not necessary.

  • Rosie Perera
    Rosie Perera Member Posts: 26,194 ✭✭✭✭✭

    I should have posted back here to note that I was finally able to fix the other metadata out-of-sync problem by hiding the resource in question on the machine where the metadata was wrong, restarting Logos, then unhiding it, and restarting Logos again.

    Still, pain in the neck, and I agree the root of the problem needs to be solved. But at least I'm a happy camper now that I've found a workable workaround.

  • Dave Hooton
    Dave Hooton MVP Posts: 36,339

    Update:  We hope to fix the issue at the root of the problem with metadata being out of sync, so that an 'update metadata' command is not necessary.

    I hadn't responded to this earlier, but in light of recent user problems this is most welcome.

    Dave
    ===

    Windows 11 & Android 13

This discussion has been closed.