Logos 4 Install: Non Official Answers to FAQ's

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This post has 23 Replies | 3 Followers

Posts 2685
DominicM | Forum Activity | Posted: Mon, Nov 2 2009 3:25 AM | Locked

I thought we could post useful snippets/pearls of wisdom in here, as a starting point for those with Questions.

Please DO NOT ask questions here (ask in main forum) its only meant as a first point of reference, and also remember that these answers are not (necesseraly) endorsed by Logos.

Never Deprive Anyone of Hope.. It Might Be ALL They Have

Posts 2685
DominicM | Forum Activity | Replied: Mon, Nov 2 2009 3:28 AM | Locked

Q: I have a datacap.. Do I really need to download (x)GB twice for both my main PC and my Laptop?

A) No, you dont. 

Dave Hooton figured it out

... the standard installation path is:-

XP - C:\Documents and Settings\<user>\Local Settings\Application Data\Logos4
Vista/Win7 - C:\Users\<user>\AppData\Local\Logos4

  1. save your L4 resources "...\Logos4\Data\{random}\ResourceManager\Resources"  to an external drive eg X:\L4Resources
  2. download logos4 and run on laptop from (http://downloads.logos.com/LBS4/LDLS4Installer/Logos4Setup.exe)
  3. choose Custom installation if you want to install in a folder of your choice
  4. Sign-on
  5. ASAP (when program finally opens) use Program Settings to stop Downloads++
  6. Kill Logos4Indexer.exe in Task Manager (I'm not sure that Pausing will work)
  7. Type Scan X:\L4Resources (where you put them) into Command bar & confirm the command by clicking on the suggestion
  8. Close & Restart L4
  9. Resources will be copied across to the laptop, and Indexing should start(may take a while)  

++ if you get a download you should Cancel it

Hope that helps

Dominic 


 

[edited by: DominicM at 3:31 AM (GMT -8) on Mon, Nov 2 2009]

Never Deprive Anyone of Hope.. It Might Be ALL They Have

Posts 502
Randall Hartman | Forum Activity | Replied: Mon, Nov 2 2009 3:39 AM | Locked

"Please DO NOT ask questions here its only meant as a first point of reference, and also remember that these answeres are not (necesseraly) endorsed by Logos."

Is it a bit of an oxymoron to have a thread about FAQs where we cannot ask questions?  Oh wait.  You asked a question.  I fully believe you are trying to be helpful here but it just struck me as odd.  If only you can ask a question and you already know the answer....  And if we can't ask a question then this thread becomes about questions to which only you ask but to which you already know the answer.

Never mind...way too much caffeine on my end this morning!  Thanks for trying to help!!

Posts 2685
DominicM | Forum Activity | Replied: Mon, Nov 2 2009 3:41 AM | Locked

lol - just thought if we could keep all the answers together might be easier to locate rather hen lookin through 100 messages to find an answer

Never Deprive Anyone of Hope.. It Might Be ALL They Have

Posts 502
Randall Hartman | Forum Activity | Replied: Mon, Nov 2 2009 3:52 AM | Locked

Of course!  I actually love the idea.  Thanks for not tearing my head off which I probably deserved!  Your help is appreciated.  This is a great day for Logos.

Posts 2685
DominicM | Forum Activity | Replied: Mon, Nov 2 2009 7:04 AM | Locked

Q) Why is my download so big, is it downloading everything?

A) Logos 4 only downloads the updated resources it needs for Logos 4, if a L3 resource on your system is the latest version and there is no Logos4 optimised version, it does not redownload it again, it pulls that one into the library from your existing L3 resources library and  uses that one

Never Deprive Anyone of Hope.. It Might Be ALL They Have

Posts 2685
DominicM | Forum Activity | Replied: Mon, Nov 2 2009 8:01 AM | Locked

Q) How do I upgrade the engine to the 4.0 version? 
 

Bob Pritchett:
While the engine will work with your existing books, we strongly encourage you to consider a base package, which will include lots of content especially designed to work well with Logos 4. The people, places, and things databases, the controlled vocabulary, infographics, maps, etc. are all content resources sold as part of the base package.

You can also consider the "Minimal Crossgrade", which includes just the content resources that make Logos 4 shine.

http://www.logos.com/minimalcrossgrade

Download Standalone Logos4 engine from http://downloads.logos.com/LBS4/LDLS4Installer/Logos4Setup.exe

any updated resources will be downloaded as part of the process

 

[edited by: DominicM at 8:02 AM (GMT -8) on Mon, Nov 2 2009]

Never Deprive Anyone of Hope.. It Might Be ALL They Have

Posts 2644
Kevin A. Purcell | Forum Activity | Replied: Mon, Nov 2 2009 12:37 PM | Locked

This should be a sticky if those exist here. Or else make it part of the help section on the web site.

Posts 2685
DominicM | Forum Activity | Replied: Mon, Nov 2 2009 12:43 PM | Locked

Q) How do I delete a custom colletion I made?

A) Tools>Collections>Open

Right click on name when drop down opens and choose Delete

Never Deprive Anyone of Hope.. It Might Be ALL They Have

Posts 210
Gerald P. Swetsky | Forum Activity | Replied: Mon, Nov 2 2009 2:13 PM | Locked

Thank you DominickM for the address to get the new engine.  That's what I've been looking for all day!!

Gerry

Posts 210
Gerald P. Swetsky | Forum Activity | Replied: Mon, Nov 2 2009 4:12 PM | Locked

"Logos is downloading 4.1 Gb of updates - Click here to abort the update."

I wonder what's at the movies this week.

Gerry

Posts 24473
Forum MVP
Dave Hooton | Forum Activity | Replied: Mon, Nov 2 2009 4:50 PM | Locked

Q) How do I search for Bible References and Topics in L4

In Logos4 (L4) you need to use Basic Search for these operations.

Select whatever range you want to search (Entire Library or a Collection), then:-

1. Topic - type your topic and results should appear in a Topic section + normal Library search results below.

    You might also get topic links from topics.logos.com

2. Bible Reference - just type your reference eg. jn 3:1-4 (bible references are automatically recognised by L4).

If you want equality type <=jn 3:1-4>    Note that the angle brackets are needed!

Dave
===

Windows & Android

Posts 468
Charlene | Forum Activity | Replied: Tue, Nov 3 2009 2:55 AM | Locked

DominicM:

Q: I have a datacap.. Do I really need to download (x)GB twice for both my main PC and my Laptop?

A) No, you dont. 

Dave Hooton figured it out

... the standard installation path is:-

XP - C:\Documents and Settings\<user>\Local Settings\Application Data\Logos4
Vista/Win7 - C:\Users\<user>\AppData\Local\Logos4

  1. save your L4 resources "...\Logos4\Data\{random}\ResourceManager\Resources"  to an external drive eg X:\L4Resources
  2. download logos4 and run on laptop from (http://downloads.logos.com/LBS4/LDLS4Installer/Logos4Setup.exe)

I have yet been unable to do this. I have tried twice to copy my resources to an external drive, and both times I get "Error Copying File or Folder"   "Cannot copy GS_BSAC: Data error (cyclic redundancy check)."

Charlene

Posts 210
Gerald P. Swetsky | Forum Activity | Replied: Tue, Nov 3 2009 8:11 AM | Locked

Charlene, a CRC error indicates a problem with the file you are trying to copy or more often a problem with the media you are copying from or copying to.  At any rate, it has nothing to do with Logos.

Gerry

Posts 2685
DominicM | Forum Activity | Replied: Tue, Nov 3 2009 8:22 AM | Locked

Q) is anything happening/where are my resources

1) Dont manually copy any files into Logos4, it just wont work, plain and simple, pointless excercise

2) Logos 4 looks at you Logos 3 install during upgrade and pulls in anything it needs

3) Nothing will show until NEW logos4 resources are downloaded and indexing has completed, (this can take 30mins to start given demands on servers currently), look for a blue logos icon doen near clock, will tell you how much is left to download

4) Be patient

5) If you do need to use the Scan command RESART YOUT LOGOS4 IMMEDIATELY AFTER YOU TYPE IT IN or nothing, and I mean nothing will happen until you do, then be patient, again it can take 15 mins as it checks the resources before showing any signs of action

Never Deprive Anyone of Hope.. It Might Be ALL They Have

Posts 2685
DominicM | Forum Activity | Replied: Wed, Nov 4 2009 12:52 AM | Locked

Q) My indexing restarts each time I start Logos4 and never finishes..

A) If you need to switch off your machine while the Indexer is running, can I strongly suggest you hibernate it instead, this way when the machine comes back up indexing continues rather than restarting from scratch.

Damien also suggests turning off automatic updates for windows during this time, might be a wise move BUT remember to turn them back on...Wink

Never Deprive Anyone of Hope.. It Might Be ALL They Have

Posts 2733
Bohuslav Wojnar | Forum Activity | Replied: Wed, Nov 4 2009 12:59 AM | Locked

DominicM:

Q) My indexing restarts each time I start Logos4 and never finishes..

A) If you need to switch off your machine while the Indexer is running, can I strongly suggest you hibernate it instead, this way when the machine comes back up indexing continues rather than restarting from scratch.

Damien also suggests turning off automatic updates for windows during this time, might be a wise move BUT remember to turn them back on...Wink

Hibernating works fine, I tried it accidentally. I would recommend rather to pause the Indexer by the right click and using the "pause for 4 hours" option. Than you can hibernate or shut off your computer and continue indexing after you restart. I have done it many times successfully.

EDIT: After hibernating the time count is stopped. SO when you restart your computer, you still should have almost 4 hours of time of pause. You can restart indexing manually by the right click etc.

Bohuslav

Posts 2212
Damian McGrath | Forum Activity | Replied: Wed, Nov 4 2009 1:08 AM | Locked

DominicM:

Damien also suggests turning off automatic updates for windows during this time, might be a wise move BUT remember to turn them back on...Wink

I did indeed... But, I recommend setting the Updates to still notify you of downloads or even to download them but not to install them. 

Posts 24473
Forum MVP
Dave Hooton | Forum Activity | Replied: Wed, Nov 4 2009 1:13 AM | Locked

Charlene:
I have tried twice to copy my resources to an external drive, and both times I get "Error Copying File or Folder"   "Cannot copy GS_BSAC: Data error (cyclic redundancy check)."

Delete it if you can. L4 should go to work and provide a replacement.

Dave
===

Windows & Android

Posts 61
Jason | Forum Activity | Replied: Wed, Nov 4 2009 3:25 AM | Locked

I've been asked to turn logging on, how do I do that?

Hi please enable logging by downloading this file: http://downloads.logos.com/LBS4/LDLS4Installer/EnableLogging.js [George Allakhverdyan]

Log files can be found in Documents > Logos Log Files

Jason

How to ask for help for Logos issues.

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