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Tony Kissell | Forum Activity | Posted: Sat, May 28 2011 12:24 AM | Locked

I have been trying to do a word study on the lemma of "never" in 2 Sam 12:10 (...the sword shall never depart from your house).

But this will cause Logos to crash every time on any bible version I use, and Logos will also instantly crash when restarting unless I hold down the Command key during Logos logon and choose to start with a blank layout.

The lemma info shows up OK in the information panel and EG, just crashes in word study

Can anyone else replicate this crash?

Tony

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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sat, May 28 2011 2:17 AM | Locked

Wondering which lemma for never in 2 Sam 12:10 ?

 

Also wondering about diagnostic logs ? wiki Mac Troubleshooting => How to Report Bugs in Logos 4 Mac

Apologies, unable to cause Logos 4.2b SR-1 to disappear for Bible Word Study (BWS) of all 3 lemma's, but grammatical relationships not display for 2nd Lemma (and Logos 4 Mac became unresponsive):

Force quit Logos 4.2b SR-1, then opened to Home Page, opened ESV, Bible Word Study (BWS) for 1st Lemma (OK), BWS for 2nd Lemma => crash file and grammatical relationships not populate (also sampled 1% busy process), then another force quit.

0068.12-Hang+Crash.zip

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Posts 115
Tony Kissell | Forum Activity | Replied: Sat, May 28 2011 2:41 AM | Locked

It was the 3rd lemma in "never" that caused the problems for me, ( and still does)

 

Posts 1432
Tonya J Ross | Forum Activity | Replied: Tue, May 31 2011 11:21 AM | Locked

Tony, I am unable to reproduce your issue.  If you could post logs as KS4J has suggested that would be helpful.

KS4J - I am able to reproduce the hang opening the 'Grammatical Relationships' section of the BWS for the second lemma and will report it to Development.

Posts 115
Tony Kissell | Forum Activity | Replied: Tue, May 31 2011 2:19 PM | Locked

After having Logos crash (the programme would instantly disappear) on me at least a dozen times over several days whilst doing a word study on never in 2 Sam 12.10, even after re-booting my system, when i turned on logging by pressing the the command key when starting Logos the Word search on 2 Sam 12.10 and it worked perfectly... and continues to do so!

I'm wondering if starting with a blank layout had something to do with it? But even now returning to the layout I was using doesn't cause any problems. Weird!

Posts 1432
Tonya J Ross | Forum Activity | Replied: Mon, Jun 20 2011 2:28 PM | Locked

Tonya J Ross:
KS4J - I am able to reproduce the hang opening the 'Grammatical Relationships' section of the BWS for the second lemma and will report it to Development.

The fix for the remaining issue in this thread will be included in 4.3 Beta 9.

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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Tue, Jun 21 2011 7:03 PM | Locked

Tonya J Ross:

Tonya J Ross:
KS4J - I am able to reproduce the hang opening the 'Grammatical Relationships' section of the BWS for the second lemma and will report it to Development.

The fix for the remaining issue in this thread will be included in 4.3 Beta 9.

Tried to verify 4.3 Beta 9 fixed Bible Word Study (BWS), but could not open all 3 lemma's for "never", crashed on 3rd (top to bottom) or 2nd (bottom to top).  Attached zip file has couple crashes for "never"

0005.Archive.zip

For grins, turned off diagnostic logging, appears searching for "never" lemmas never completes (crashes after 2nd or 3rd lemma for Bible Word Study).

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Posts 1432
Tonya J Ross | Forum Activity | Replied: Wed, Jun 22 2011 10:24 AM | Locked

I can no longer reproduce the issue at hand on my Mac, but Melissa is able to repeat it on hers.  

It seems the initial crash has likely been cleared up and now you're seeing the effects of a different, previously reported issue: http://community.logos.com/forums/t/34219.aspx  The fix for that case should resolve this crash as well.

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