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Posts 128
Doug Dunbar | Forum Activity | Posted: Wed, Jul 13 2011 2:43 PM | Locked

I was trying to create a Morphology Visual Filter - (Rivers?) and L4 b12 crashed each time. Attached the .crash reports (3), console message and crash report.  I had used this in the past - back in February, with great results, so not sure what changed, or if I'm just not finding the right thing.

3580.Console Messages.log

4150.Archive.zip

6116.Logos4_Crash.txt

Posts 128
Doug Dunbar | Forum Activity | Replied: Wed, Jul 13 2011 10:52 PM | Locked

I was looking in the wrong spot...Passage Analysis tool. Wink

Posts 15805
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Thu, Jul 14 2011 12:18 AM | Locked

Observation: crash report files lack information, wish for diagnostic logs that correspond with crashes.

Wiki Mac Troubleshooting => How to Report Bugs in Logos 4 Mac section includes: "Diagnostic logging was enabled until Logos 4.3 Beta 5 (version 4.30.0.0586), when default changed to improve performance, Logos 4 Mac AppleScript Application can show then optionally change diagnostic logging, refer to Mac Diagnostic Logging for details"

Also, Mac Diagnostic Logging includes command key startup option to enable diagnostic logging (one time).  Note: next time Logos 4 Mac started without command key, previous diagnostic log files will be deleted.

Keep Smiling Smile

Posts 4077
Melissa Snyder | Forum Activity | Replied: Thu, Jul 14 2011 8:30 AM | Locked

Doug,

There is an error in your Console Messages.log that indicates you may have a bad installation. First I recommend quitting Logos 4, deleting the Logos 4 app from the Applications folder, and re-running the Beta 12 install: http://downloads.logos.com/LBS4/LBS4MacInstallerBeta/Logos4Mac.dmg.

If the crashes continue, a more thorough uninstall and reinstall may be necessary. Before you do that, though, please enable logging, either temporary or permanent, reproduce the crash and attach the Logos4.log to this thread. Thank you.

Posts 303
LogosEmployee
Martin Potter | Forum Activity | Replied: Fri, Jul 15 2011 3:14 PM | Locked

The crash in creating a Morph Visual Filter will be fixed in the next beta.

Mac Developer
Faithlife

Posts 128
Doug Dunbar | Forum Activity | Replied: Mon, Jul 18 2011 2:03 PM | Locked

Thanks Melissa.  Reinstall also corrected another issue - the program was opening in a small window in the bottom left of my screen... Coupled with learning more about what visual filtersGeeked are and what the tool actually does, things are working well now.

Posts 128
Doug Dunbar | Forum Activity | Replied: Tue, Jul 19 2011 2:08 PM | Locked

Was trying to set up a visual filter today. Using Morphology. Got as far as selecting the Logos Greek Morphology.  Logos crashed when I clicked on the drop down for resources.

5516.Logging.zip

Posts 128
Doug Dunbar | Forum Activity | Replied: Tue, Jul 19 2011 2:09 PM | Locked

and I see from above that this is being worked on.

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