Some search results may be missing or incorrect while your library is being indexed.

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Posts 493
Michael Anda | Forum Activity | Posted: Sat, Aug 6 2011 8:35 AM

I get this message in the "Basic" search window even though my library is NOT being indexed.  My last downloads were on Thursday.

 

 

 

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Forum MVP
Fred Chapman | Forum Activity | Replied: Sat, Aug 6 2011 9:11 AM

What release of L4 are you running? I ask this because there was an issue with 4.2a that was fixed with SR3. If you have not updated to SR3 then I would suggest doing so; or even considering 4.3RC3 on the beta channel.

If you are running 4.2a SR3 then refer to this thread http://community.logos.com/forums/p/36059/270675.aspx

Posts 493
Michael Anda | Forum Activity | Replied: Sat, Aug 6 2011 8:34 PM

4.2b SR-1

 

 

 

Posts 25746
Forum MVP
Dave Hooton | Forum Activity | Replied: Sun, Aug 7 2011 4:54 AM

Enable permanent logging. If this still occurs after a restart of the computer and with no sign of indexer activity (high CPU with blue Logos icon showing) then upload the logos4.log and logos4indexer.log.

Dave
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Windows 10 & Android 8

Posts 314
Steven L. Spencer | Forum Activity | Replied: Sun, Aug 7 2011 7:10 AM

I am running 4.2 SR1.  How do  you get SR3?  I checked update now, and it shows that there are no updates.  Am I missing something?  Thanks in advance

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Graham Criddle | Forum Activity | Replied: Sun, Aug 7 2011 7:59 AM

Hi Steven

Steven L. Spencer:
I am running 4.2 SR1.  How do  you get SR3?

Fred was referring to 4.2a SR3 whereas Michael was referring to 4.2b SR1 

Assuming you are running 4.2b SR1 then this is the most uptodate stable release for Windows.

(There was a 4.2b SR2 but this was for Mac only)

So I think you are running the most current stable version hence no updates.

Hope this makes sense

Graham 

 

 

Posts 314
Steven L. Spencer | Forum Activity | Replied: Sun, Aug 7 2011 10:26 AM

Thanks, Graham. Makes perfect sense. Yes

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Forum MVP
Fred Chapman | Forum Activity | Replied: Sun, Aug 7 2011 11:57 AM

Graham Criddle:
Fred was referring to 4.2a SR3

I should have said "4.2a SR3 or later". It was 4.2a SR3 that had the original bug Michael has a problem with.

Thanks for clarifying that for me Graham  

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Forum MVP
Graham Criddle | Forum Activity | Replied: Sun, Aug 7 2011 10:20 PM

Fred Chapman:
Thanks for clarifying that for me Graham  

No problem.

Posts 25746
Forum MVP
Dave Hooton | Forum Activity | Replied: Tue, Aug 9 2011 8:18 AM

Dave Hooton:

Enable permanent logging. If this still occurs after a restart of the computer and with no sign of indexer activity (high CPU with blue Logos icon showing) then upload the logos4.log and logos4indexer.log.

Michael,

Have you made any progress with this?

Dave
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Windows 10 & Android 8

Posts 493
Michael Anda | Forum Activity | Replied: Tue, Aug 9 2011 11:26 AM

Yes, "rebuild index" command did just that.  I had to change my laptop's power settings to not sleep when plugged in to get the job done.

 

 

 

Posts 25746
Forum MVP
Dave Hooton | Forum Activity | Replied: Tue, Aug 9 2011 7:52 PM

Good! Thank you for responding.

Dave
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Windows 10 & Android 8

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