Crash on initial start Logos 4.3 SR-1 (4.30.0.1553)

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Posts 406
Fred Greco | Forum Activity | Posted: Fri, Aug 19 2011 7:46 AM

I have been experiencing an odd crash behavior the last week. It happens since I upgraded to 4.3 SR-1 (4.30.0.1553). What happens is when I first try and open Logos (either after a reboot, or after just having not opening it for a day or so), it crashes and I get an error dialog box. If I then try and immediately re-open the program, it opens just fine.

Any thoughts? How could I log this to help get it fixed?

Fred Greco
Senior Pastor, Christ Church PCA, Katy, TX
Windows 10 64-bit; Logos 7.1 SR-2 (Reformed Platinum)

Posts 93
Brent Gay | Forum Activity | Replied: Fri, Aug 19 2011 7:49 AM

Many people reporting this same issue.

http://community.logos.com/forums/t/37057.aspx

Edit: Also see http://community.logos.com/forums/t/36981.aspx

Brent

Posts 38
Douglas Stolberg | Forum Activity | Replied: Fri, Aug 19 2011 7:56 AM

It's happened to me twice on one of my laptops and just now on my desktop. Here is my crash log.

7532.Logos4Crash.txt

 

EDIT: Brent replied as I was prepping for this post. Thanks also Dave. Didn't see the other posts till now.

 

Posts 26196
Forum MVP
Dave Hooton | Forum Activity | Replied: Fri, Aug 19 2011 8:02 AM

Douglas Stolberg:

It's happened to me twice on one of my laptops and just now on my desktop. Here is my crash log.

7532.Logos4Crash.txt

It's the same error as others. We now have to wait for Logos to fix (look in the other threads quoted above).

Dave
===

Windows 10 & Android 8

Posts 39
Peter Banks | Forum Activity | Replied: Fri, Aug 19 2011 8:08 AM

ditto

Posts 1432
Tonya J Ross | Forum Activity | Replied: Fri, Aug 19 2011 1:33 PM

The trouble item was disabled sometime this morning, but it is possible that it may be cached on some users' machines.  That being said, the issue shouldn't reoccur multiple times for the same login on the same computer at this point.

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