Philocalia of Origen is not downloading

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Martin Folley | Forum Activity | Posted: Thu, Sep 15 2011 11:40 PM | Locked

 

The Philocalia of Origen is not downloading into my L4Mac. I have the release email with the L3 attachment, and the order is now in the 'order history' section of my account

I have contacted the sales team at logos, thinking that there may be a 'switch' that never got thrown during the order process but their reply was :

Thank you for your email.

I have received another email from someone having this issue with the Mac beta.

Please post on the forums or find his forum and brainstorm there for a solution, as the book is unlocked to your account.

 

I cannot find the other post Embarrassed

Anybody got any suggestions? 

I have tried, over the last few days, restarting L4Mac, 'update now' and 'update resources'.

I have vague recollections of possibly deleting a db file that will trigger a rebuild ... but I cannot remember which one.

 

Thanks.

 

2010 17" MBP with High Sierra, iPad4 with iOS10.

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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Thu, Sep 15 2011 11:56 PM | Locked

Wonder about restarting Mac ? then launching Logos 4 Mac

Keep Smiling Smile

Posts 13420
Mark Barnes | Forum Activity | Replied: Fri, Sep 16 2011 2:44 AM | Locked

Martin Folley:
the book is unlocked to your account

You could double-check this was true by seeing if you can access the resource on biblia.com (although if the resource has only just been released it may not appear regardless).

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Mike Binks | Forum Activity | Replied: Fri, Sep 16 2011 3:15 AM | Locked

Hi Martin,

Just as strange - the Philocalia has downloaded on my MacBook but not my iMac. I can access it on my iPad though.

Not much help but 'a trouble shared etc'.

tootle pip

Mike

How to get logs and post them. (now tagging post-apocalyptic fiction as current affairs)

Posts 11433
DMB | Forum Activity | Replied: Fri, Sep 16 2011 6:40 AM | Locked

Mike ... you guys never listen (read) .... Origen is no slouch. Even Logos had trouble producing him. Now he's selectively refusing to come down to our computers too. This sounds exactly like right before the Calcedon Council.

But goodness, when you signed up for Origen and he won't come down, that's not good (in the normal sense).

"God will save his fallen angels and their broken wings He'll mend."

Posts 4077
Melissa Snyder | Forum Activity | Replied: Fri, Sep 16 2011 8:45 AM | Locked

Martin and Mike,

Try restarting Logos 4 again and wait a a couple of minutes for automatic download (if Automatic Downloads are enabled). 

Posts 1084
Martin Folley | Forum Activity | Replied: Fri, Sep 16 2011 8:52 AM | Locked

Hmmmmm .... Hmm

Just launched my VM, windows and L4. Tried 'update now' and got the this weeks couple of downloads (NAC Hebrews and the Catholic Councils), but no Origen. Neither the home page report of recently updated resources or the library show it as present.

Manually updating a second time tells me that there are no updates available.

Mark's suggestion about biblia.com shows that the book is indeed unlocked ... 

 

I'll try again later.

I was kinda hoping to get windows to download the file and then scan it across to the mac.

 

2010 17" MBP with High Sierra, iPad4 with iOS10.

Posts 133
Ryan Schatz | Forum Activity | Replied: Fri, Sep 16 2011 9:47 AM | Locked

Mike Binks:

Hi Martin,

Just as strange - the Philocalia has downloaded on my MacBook but not my iMac. I can access it on my iPad though.

Not much help but 'a trouble shared etc'.

That is bizarre... I have exactly the same problem.  It downloaded on my MacBook, but not my iMac.

Posts 4077
Melissa Snyder | Forum Activity | Replied: Fri, Sep 16 2011 10:50 AM | Locked

Ryan Schatz:

Mike Binks:

Hi Martin,

Just as strange - the Philocalia has downloaded on my MacBook but not my iMac. I can access it on my iPad though.

Not much help but 'a trouble shared etc'.

That is bizarre... I have exactly the same problem.  It downloaded on my MacBook, but not my iMac.

Are your MacBooks and iMacs on the same Mac OSx version?  Are the iMacs set to download automatically with no set timeframe?

Posts 844
Dewayne Davis | Forum Activity | Replied: Fri, Sep 16 2011 10:57 AM | Locked
Make sure 'use internet' is set to 'yes'. If it is not, the license won't update, and it won't know to download new books. It will update existing resources, but not know about new ones.

“... every day in which I do not penetrate more deeply into the knowledge of God’s Word in Holy Scripture is a lost day for me. I can only move forward with certainty upon the firm ground of the Word of God.”

Posts 1084
Martin Folley | Forum Activity | Replied: Fri, Sep 16 2011 11:24 AM | Locked

Hi Melissa.

I think we were both posting at the same time earlier.

I have since restarted L4Mac, and left it sitting there for 15 minutes. I have seen no notifications that there is a resource waiting (normally I would have done so by now). I have just tried 'update now' with the response 'No updates were found'.

I am using Lion (10.7.1) with Logos Bible Software 4.3 (4.30.0.1517)

I have not updated my Parallels VM beyond 6(? at least it is up to date but not the version the released last month) but other apps within windows have not exhibited and unusual behaviour, and neither has L4, with the exception of not downloading Origen either. For example, the other resources notified me and downloaded normally.

My L4Mac settings are the internet should be used, but downloads not happen automatically. What I normally see would be a message in the corner asking me whether I would like to download x mb of data.

Hope this help

Regards, Martin.

2010 17" MBP with High Sierra, iPad4 with iOS10.

Posts 5480
Forum MVP
Mike Binks | Forum Activity | Replied: Fri, Sep 16 2011 1:09 PM | Locked

Melissa Snyder:
Are your MacBooks and iMacs on the same Mac OSx version?  Are the iMacs set to download automatically with no set timeframe?

Hi Melissa 

Both Macs are on the same version of Lion.

Both are set to download automatically with no set timeframe.

The iMac (sans Origen) is on the Logos Beta Channel the MacBook (with Origen) is on the stable channel.

( I know I had better switch the MacBook before the next beta messes with Sync settings)

Strangely the MacBook Library shows 1142 Resources

                  the iMac         Library shows 1142 Resources (without Origen) so I must have something on the iMac that isn't on the MacBook - I wonder what?

tootle pip

Mike

How to get logs and post them. (now tagging post-apocalyptic fiction as current affairs)

Posts 5318
Dan Francis | Forum Activity | Replied: Fri, Sep 16 2011 1:34 PM | Locked

I experienced the same trouble but after installing the stable release 3 it downloaded flawlessly.  No idea why Philocaloa refused to download no matter how many times i type in Update Resources or Update Now. 

 

This should work.

 

-Dan

Posts 5480
Forum MVP
Mike Binks | Forum Activity | Replied: Fri, Sep 16 2011 1:42 PM | Locked

Dan Francis:

I experienced the same trouble but after installing the stable release 3 it downloaded flawlessly.  No idea why Philocaloa refused to download no matter how many times i type in Update Resources or Update Now. 

 

This should work.

 

-Dan

Yeh Dan - I did the obvious thing and switched the iMac from 'Beta' to 'Default' down came service release 3 quickly followed by Origen – who is indexing himself nicely as I type.

tootle pip

Mike

How to get logs and post them. (now tagging post-apocalyptic fiction as current affairs)

Posts 455
David Buckham | Forum Activity | Replied: Tue, Oct 4 2011 12:24 PM | Locked

Denise Barnhart:

Mike ... you guys never listen (read) .... Origen is no slouch. Even Logos had trouble producing him. Now he's selectively refusing to come down to our computers too. This sounds exactly like right before the Calcedon Council.

But goodness, when you signed up for Origen and he won't come down, that's not good (in the normal sense).

BWHAHAHAHAHAHA

Sorry...

 

all about Christ,

David Buckham

http://thinkspurlove.blogspot.com

 

 

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