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Posts 22
Terry Devitt | Forum Activity | Replied: Sat, Oct 22 2011 2:49 PM

Thanks, Richard. 

Don't know what "Windows Services" is, or how to check to see if services were turned of or set to manual

No virus recovery

Yes, we have run registry cleaner using CCleaner

No visual enhancers.

I can't figure how how to find the Windows>Run feature

 

 

 

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Rich DeRuiter | Forum Activity | Replied: Sat, Oct 22 2011 3:11 PM

Terry Devitt:
I can't figure how how to find the Windows>Run feature

Oops! I see you're running Windows 7.

There's more than one way to do this, but I'll give you my preferred method.

Open Windows Explorer (WindowsKey -E, or whatever method you prefer). Find the C: drive icon. Hold down the Shift key and right click on it. In the dialog box that comes up you should see this: "Open command window here" left-click on that to open a DOS box. You should see a window with black background and white letters. The only text in the window should be C:\>. Type sfc /scannow (note the space and the forward slash), and hit enter. This will let you watch it run and the DOS box won't closed when finished so you can see if it found/did anything.

(It is supposed to replace bad dll's with known good from a previous installation.)

 Help links: WIKI;  Logos 6 FAQ. (Phil. 2:14, NIV)

Posts 22
Terry Devitt | Forum Activity | Replied: Sat, Oct 22 2011 3:16 PM

Thanks for that help. 

I get a message that says "You must be an administrator running a console session in order to use the sfc utility."

How do I become an administrator?

 

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Forum MVP
Rich DeRuiter | Forum Activity | Replied: Sat, Oct 22 2011 3:36 PM

Terry Devitt:
How do I become an administrator?

Go to administrator school? (sorry bad joke)

Okay, let's do this differently. Windows User Access Control (UAC) may be part of the problem here, so hopefully it will let us get past this. I've just researched it a bit at the Windows forums and this works for Vista, so it should work for Win7.

Hit the WindowKey or click the Start button (circle) on the Windows task bar. On the bottom of the pop-up dialog is a search function (very handy for lots of stuff, BTW). In that search bar type cmd. Under Programs (on the very top on my system) is an entry named cmd.exe. Right-click on it and select "Run as administrator." It should open up to a DOS box, though you might have to deal with a UAC question first.

In the DOS box you'll probably see: "C:\Windows\system32\". (Don't worry about it. It doesn't matter which directory you start from.) Then type in sfc /scannow.

We're going through a lot of trouble for a shot in the dark, but we might as well rule this out as an issue.

 Help links: WIKI;  Logos 6 FAQ. (Phil. 2:14, NIV)

Posts 22
Terry Devitt | Forum Activity | Replied: Sat, Oct 22 2011 3:51 PM

Actually, I chuckled at the joke.  :-) 

No violations is the message I got after running the scan.

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Forum MVP
Rich DeRuiter | Forum Activity | Replied: Sat, Oct 22 2011 4:06 PM

Terry Devitt:
No violations is the message I got after running the scan.

Okay, that's good, but it doesn't help us.

So, all the shots in the dark showed nothing.

I do think that since this is happening on two of your computers, that there's a clue there somewhere. If we could only figure out what the common thread is...

Wish I could be of more help. If I think of anything else, I'll be sure to suggest it.

 Help links: WIKI;  Logos 6 FAQ. (Phil. 2:14, NIV)

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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sun, Oct 23 2011 12:59 AM

Terry Devitt:
Don't know what "Windows Services" is, or how to check to see if services were turned of or set to manual

Windows + E opens Explorer, can right click on "Computer", then click manage to open Computer Management console, followed by expanding "Services and Applications", then clicking services.  Noticed launching Libronix 3.0g started 5 manual services (Top of list: refreshed after Libronix 3.0g launch):

Found a list of Windows 7 services that are candidates to be disabled => http://windows7themes.net/windows-7-services-safe-to-disable.html

Terry Devitt:
I can't figure how how to find the Windows>Run feature

Windows 7 has many keyboard shortcuts => http://windows.microsoft.com/en-US/windows7/Keyboard-shortcuts including Windows + R

Keep Smiling Smile

Posts 22
Terry Devitt | Forum Activity | Replied: Mon, Oct 24 2011 7:43 AM

I am still smiling!

I was able to find the services page.   I was able to stop all 5 of those services when Libronix is not running.  However, when I start Libronix, the services which have the name "network" in them cannot be stopped; or if I stop one of them, one or both of the others start.   

I also disabled quite a few of the Window 7 services as you noted in the link above.

At any rate, I am still having the crash problem. 

Thanks for persevering!

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