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This post has 32 Replies | 3 Followers

Posts 7
Joshua Wright | Forum Activity | Replied: Thu, Oct 13 2011 11:47 AM

Tom Philpot:

Joshua,

Can you post a screenshot of the issue you're seeing? (Note: Use can use Cmd+Shift+4 to quickly grab an area of the screen.)

Thanks

Tom

Sure! I don't know if you can tell, but I can't scroll down any further.


Posts 1861
LogosEmployee
Tom Philpot (Faithlife) | Forum Activity | Replied: Thu, Oct 13 2011 2:13 PM

Ah, yes. I see the problem. We'll get this fixed in an upcoming release.

Unfortunately, I can't see any workaround for now, unless you can plug into an external monitor with greater than 800 pixels of vertical resolution.

Mobile Development Team Lead

Posts 10
Jeremy Johnson | Forum Activity | Replied: Sat, Oct 15 2011 9:00 AM

I just get extremely sporadic behavior.  What constitutes "losing focus"?  I've created Song A, then Song B, then Sync.  I would then expect that Song A would be completely synced and I just am not seeing that.  If I try and add it again to the same presentation via My Songs it doesn't even appear.  When I start adding multiple instances across multiple presentations I get many variations of what gets saved.

If you let me know what the intended behavior is in terms of losing focus (i.e. -  an example of how it's suppose to work where I can expect changes to be saved) I will try it.  What I'm trying to do isn't very uncommon (something I and other people I've watched have done in Song Show Plus, Pro Presenter, etc).  Thanks!

Posts 159
Matthew Peterson | Forum Activity | Replied: Sat, Oct 15 2011 11:51 AM

To edit the layout of lyrics to be centered when a chosen background has set them left justified, simply select "Customize" on the right hand side of the app when editing the desired song slide. The initial slide to edit will be the Title slide. Simply select the "SONG 4:3" slide and edit as needed. Select "DONE" in the upper right hand corner when your positioning is complete.

 

 

Posts 159
Matthew Peterson | Forum Activity | Replied: Sat, Oct 15 2011 12:06 PM

Here is the image showing where to edit the song text positioning.

Posts 10
Jeremy Johnson | Forum Activity | Replied: Sat, Oct 15 2011 12:53 PM

Hey Matthew, I'm assuming that tip was directed to me since I was asking about centering text.  I appreciate the assistance, but my issue is that when you do just what you've described to a song it only applies to that instance of the song.  If you add the song on a different presentation, those changes don't apply.

edit: To forum admin: looks like the QuickReply function won't allow for quoting and replying doesn't do quoting by default.  Different than any other forum I've ever visited.

Posts 3501
LogosEmployee
Scott Alexander | Forum Activity | Replied: Sat, Oct 15 2011 1:36 PM

Jeremy Johnson:
What constitutes "losing focus"?

By losing focus I mean switching the currently editing service item. At this time we will upload the changes you have made to the song, keyed by title. The custom song database feature does use the normal sync framework. The sync icon in the upper right of the main window is not related to custom song database changes.

I have noticed some updates being rejected by the server which is an issue we will be addressing.

Another detail you should be aware of is song changes will not be indexed for up to a minute after uploading. Hopefully not a real usability issue, more of a tester bug.

Thanks for the feedback! Let me know if you have any other questions.

Posts 10
Jeremy Johnson | Forum Activity | Replied: Mon, Oct 17 2011 5:56 PM

Scott Alexander:

Jeremy Johnson:
What constitutes "losing focus"?

By losing focus I mean switching the currently editing service item. At this time we will upload the changes you have made to the song, keyed by title. The custom song database feature does use the normal sync framework. The sync icon in the upper right of the main window is not related to custom song database changes.

I have noticed some updates being rejected by the server which is an issue we will be addressing.

Another detail you should be aware of is song changes will not be indexed for up to a minute after uploading. Hopefully not a real usability issue, more of a tester bug.

Thanks for the feedback! Let me know if you have any other questions.

Thanks for the clarification.  In real life use it probably won't cause too many issues.  However, I guess the thing that still worries me just a bit is the "automatic" nature of everything.  I know it's really cool when things "just work" and it's all behind the scenes, but when something doesn't quite work or isn't super intuitive it can be maddening.  

I would really like to see a way to manage the database in a more discrete manner.  Not only would this provide a way to make changes and then commit them before proceeding, it would allow for keeping things organized.  I've been working with church presentation software for a long time and it's been a certainty in my experiences that eventually things get messy and need to be cleaned up a bit.  With no way to manage the database I just foresee a lot of mess eventually.  I'd need to be able to delete songs, rename songs, etc.

Additionally, didn't hear back on the whole center-justified question.  Seems as though there's no way to make the "saved" song in My Songs be anything other than the default of left-justified.  So, I have to customize each song every time I add it.

But if these sorts of features are added you'll definitely have another customer!  Most everything else seems really good so far.  Thanks for answering all the questions too!

Posts 1696
LogosEmployee
Bob Pritchett | Forum Activity | Replied: Mon, Oct 17 2011 6:50 PM

Jeremy Johnson:

Additionally, didn't hear back on the whole center-justified question.  Seems as though there's no way to make the "saved" song in My Songs be anything other than the default of left-justified.  So, I have to customize each song every time I add it.

The idea was the the slide designer could (and should) choose the text alignment style. It's true that many graphic backgrounds would work equally well with left-aligned or centered text, but some are designed specifically for one or the other. By associating this with background we make it easier to try different styles without having to constantly change text formatting.

(Yes, I know some people always want one style or the other, or may disagree with the designer. I'm just explaining how we got here. :-) )

Posts 10
Jeremy Johnson | Forum Activity | Replied: Tue, Oct 18 2011 3:04 PM

That's an ok argument, but the fact is you still "chose" (whether implicitly or explicitly) left-alignment as the default .  I'd just prefer it if the default was center aligned as this seems more natural to me and then in the rare cases where we encountered a background where this didn't work we could switch it.

Or maybe we'll just deal with it.  May have a few people leave the church over it, though.  Haha, just kidding (or maybe not?).

Posts 47
ang | Forum Activity | Replied: Tue, Nov 8 2011 6:55 PM

I am still getting cannot connect to server error when trying to add our song select accout, pls help

Posts 3501
LogosEmployee
Scott Alexander | Forum Activity | Replied: Wed, Nov 9 2011 8:20 AM

ang:
I am still getting cannot connect to server error when trying to add our song select accout, pls help

The password on the new song select APIs is case sensitive. This is not the case on the main website. To narrow down your issue try logging in w/ your credentials here https://mobile.songselect.com/account/login

Posts 47
ang | Forum Activity | Replied: Mon, Nov 14 2011 12:11 AM

thanks we sorted it on the main church computer it hooked up straight away...song select is connected now :)

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