Alpha Mac- Cannot Install!

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Posts 29
Manuel Brambila Posted: Fri, Nov 6 2009 12:48 PM

Hi all;

I know it is an Alpha version but I should be able to at least install it and run it, right?

- Downloaded the DMG file

- Took the Logos 4 icon into the Apps folder

- Opened it and asked me for my username and password

- Get a small screen stuck in "Logging in"

- Need to "Force Quit"

Please help out... please.

Thanks!

Manuel B.

Posts 571
Joe Miller Replied: Fri, Nov 6 2009 12:56 PM

Not necessarily.  The inability to install is an expected result in Alpha.   Did it install enough to get any log files?  If so, can you attach them?

- my blog  MoreThanCake.org

- my books EmergingLife.org

Posts 571
Joe Miller Replied: Fri, Nov 6 2009 12:57 PM

Bug reporting info is here

http://community.logos.com/forums/t/3311.aspx

- my blog  MoreThanCake.org

- my books EmergingLife.org

Posts 571
Joe Miller Replied: Fri, Nov 6 2009 12:59 PM

Also, please post all Alpha related questions in the designated forum

http://community.logos.com/forums/75.aspx

- my blog  MoreThanCake.org

- my books EmergingLife.org

Posts 29
Manuel Brambila Replied: Fri, Nov 6 2009 1:14 PM

Thanks Joe.

I have a Pre-Release Alpha 2, if that helps.

No no logging available since it hasnt enven isntalled the application.

So sad and frustrating.

Posts 571
Joe Miller Replied: Fri, Nov 6 2009 1:28 PM

did you check and confirm the directories were not created?  Even thought it did not install, it does not mean the log files are not there.  Check just to be sure.  

If you don't have your logs, then post your system specs like OS version and hardware.

- my blog  MoreThanCake.org

- my books EmergingLife.org

Posts 1
Andrew Smith Replied: Fri, Nov 6 2009 1:30 PM

Ditto. . .I have the same message 'logging on" It will finally freeze at which time I have to do a Force Quit.

Using an iMac 24 that is 18 months old.  I've re-downloaded and installed but continue to get the same results.  Any help would be appreciated or do we simply wait a few weeks until some of the bugs are worked out. 

Posts 29
Manuel Brambila Replied: Fri, Nov 6 2009 1:33 PM

JOE, you were right, the log directory was created and here is the log:

 

2009-11-06 22:27:24.7759 1 Info LDLS4.AppModel Running AppModel.

2009-11-06 22:27:25.2220 1 Info AppStartupModel (Timed) Checking 'Use Internet' setting.

2009-11-06 22:27:25.2263 1 Info DigitalLibraryServices Initializing DigitalLibraryServices. (Shared Folder= /Users/mbrambila/Library/Application Support/Logos4/Shared, Data Folder = /Users/mbrambila/Library/Application Support/Logos4/Data/8go4qhzh.pj8, Documents Folder = /Users/mbrambila/Library/Application Support/Logos4/Documents/8go4qhzh.pj8)

2009-11-06 22:27:25.2283 1 Info DigitalLibraryServices (Timed) Creating local user preferences.

2009-11-06 22:27:25.2300 1 Info PreferencesManager Opening PreferencesManager in /Users/mbrambila/Library/Application Support/Logos4/Documents/8go4qhzh.pj8/LocalUserPreferences.

2009-11-06 22:27:25.2300 1 Info LocalFileDatabase Found existing database at /Users/mbrambila/Library/Application Support/Logos4/Documents/8go4qhzh.pj8/LocalUserPreferences/PreferencesManager.db

2009-11-06 22:27:25.2405 1 Info DigitalLibraryServices (11ms) Creating local user preferences.

2009-11-06 22:27:25.2487 1 Info AppStartupModel (26ms) Checking 'Use Internet' setting.

2009-11-06 22:27:27.0741 1 Info DigitalLibraryServices Initializing DigitalLibraryServices. (Shared Folder= /Users/mbrambila/Library/Application Support/Logos4/Shared, Data Folder = /Users/mbrambila/Library/Application Support/Logos4/Data/8go4qhzh.pj8, Documents Folder = /Users/mbrambila/Library/Application Support/Logos4/Documents/8go4qhzh.pj8)

2009-11-06 22:27:27.0750 1 Info DigitalLibraryServices (Timed) Creating statistics manager.

2009-11-06 22:27:27.0963 1 Info LocalFileDatabase Found existing database at /Users/mbrambila/Library/Application Support/Logos4/Data/8go4qhzh.pj8/Statistics/Statistics.db

2009-11-06 22:27:27.4380 1 Info DigitalLibraryServices (362ms) Creating statistics manager.

2009-11-06 22:27:27.4902 1 Info DigitalLibraryServices (Timed) Creating sync manager.

2009-11-06 22:27:27.4902 1 Info DigitalLibraryServices (Timed) Creating local user preferences.

2009-11-06 22:27:27.4911 1 Info PreferencesManager Opening PreferencesManager in /Users/mbrambila/Library/Application Support/Logos4/Documents/8go4qhzh.pj8/LocalUserPreferences.

2009-11-06 22:27:27.4921 1 Info LocalFileDatabase Found existing database at /Users/mbrambila/Library/Application Support/Logos4/Documents/8go4qhzh.pj8/LocalUserPreferences/PreferencesManager.db

2009-11-06 22:27:27.4991 1 Info DigitalLibraryServices (8ms) Creating local user preferences.

2009-11-06 22:27:27.5301 1 Info DigitalLibraryServices (39ms) Creating sync manager.

2009-11-06 22:27:27.5343 1 Info DigitalLibraryServices (Timed) Creating user preferences.

2009-11-06 22:27:27.5343 1 Info PreferencesManager Opening PreferencesManager in /Users/mbrambila/Library/Application Support/Logos4/Documents/8go4qhzh.pj8/UserPreferences.

2009-11-06 22:27:27.5354 1 Info LocalFileDatabase Found existing database at /Users/mbrambila/Library/Application Support/Logos4/Documents/8go4qhzh.pj8/UserPreferences/PreferencesManager.db

2009-11-06 22:27:27.5375 3 Info DigitalLibraryServices (Timed) Creating copy Bible verses style manager.

2009-11-06 22:27:27.5381 1 Info DigitalLibraryServices (3ms) Creating user preferences.

2009-11-06 22:27:27.5414 3 Info LocalFileDatabase Found existing database at /Users/mbrambila/Library/Application Support/Logos4/Documents/8go4qhzh.pj8/CopyBibleVerses/CopyBibleVerses.db

2009-11-06 22:27:27.5414 1 Info WebServiceClient Getting Licenses from the server...

2009-11-06 22:27:27.5422 1 Info DigitalLibraryServices (Timed) Creating license manager.

2009-11-06 22:27:27.5463 1 Info LicenseManager Opening LicenseManager in /Users/mbrambila/Library/Application Support/Logos4/Data/8go4qhzh.pj8/LicenseManager; products folder is /Users/mbrambila/Library/Application Support/Logos4/Shared/Products

2009-11-06 22:27:27.5572 1 Info LocalFileDatabase Found existing database at /Users/mbrambila/Library/Application Support/Logos4/Data/8go4qhzh.pj8/LicenseManager/Products.db

2009-11-06 22:27:27.5832 1 Info DigitalLibraryServices (40ms) Creating license manager.

2009-11-06 22:27:27.5832 3 Info DigitalLibraryServices (45ms) Creating copy Bible verses style manager.

2009-11-06 22:27:27.5876 3 Info DigitalLibraryServices (Timed) Creating document manager.

2009-11-06 22:27:27.5895 3 Info DigitalLibraryServices (Timed) Creating resource manager.

2009-11-06 22:27:27.5905 3 Info DigitalLibraryServices (Timed) Creating data type options.

2009-11-06 22:27:27.5971 3 Info DigitalLibraryServices (6ms) Creating data type options.

2009-11-06 22:27:27.6133 3 Info LocalFileDatabase Found existing database at /Users/mbrambila/Library/Application Support/Logos4/Data/8go4qhzh.pj8/ResourceManager/ResourceManager.db

2009-11-06 22:27:27.6295 3 Info ResourceManager Discovery requested: 2009-11-06T21:27:27Z

2009-11-06 22:27:27.7580 3 Info LocalFileDatabase Found existing database at /Users/mbrambila/Library/Application Support/Logos4/Documents/8go4qhzh.pj8/ResourceManager/ResourceSyncManager.db

2009-11-06 22:27:27.7607 3 Info DigitalLibraryServices (170ms) Creating resource manager.

2009-11-06 22:27:27.7999 3 Info LocalFileDatabase Found existing database at /Users/mbrambila/Library/Application Support/Logos4/Documents/8go4qhzh.pj8/Documents/Notes/notes.db

2009-11-06 22:27:27.8057 3 Info LocalFileDatabase Found existing database at /Users/mbrambila/Library/Application Support/Logos4/Documents/8go4qhzh.pj8/Documents/DocumentInfo.db

2009-11-06 22:27:27.8420 3 Info DigitalLibraryServices (254ms) Creating document manager.

2009-11-06 22:27:27.8442 3 Info LocalFileDatabase Found existing database at /Users/mbrambila/Library/Application Support/Logos4/Documents/8go4qhzh.pj8/Documents/WordFind/WordFind.db

2009-11-06 22:27:27.8484 3 Info LocalFileDatabase Found existing database at /Users/mbrambila/Library/Application Support/Logos4/Documents/8go4qhzh.pj8/Documents/Clippings/Clippings.db

2009-11-06 22:27:27.8516 3 Info LocalFileDatabase Found existing database at /Users/mbrambila/Library/Application Support/Logos4/Documents/8go4qhzh.pj8/Documents/VisualFilter/VisualFilter.db

2009-11-06 22:27:27.8548 3 Info LocalFileDatabase Found existing database at /Users/mbrambila/Library/Application Support/Logos4/Documents/8go4qhzh.pj8/Documents/SyntaxSearch/SyntaxSearch.db

2009-11-06 22:27:27.8581 3 Info LocalFileDatabase Found existing database at /Users/mbrambila/Library/Application Support/Logos4/Documents/8go4qhzh.pj8/Documents/Handout/Handout.db

2009-11-06 22:27:27.8613 3 Info LocalFileDatabase Found existing database at /Users/mbrambila/Library/Application Support/Logos4/Documents/8go4qhzh.pj8/Documents/ReadingPlan/ReadingPlan.db

2009-11-06 22:27:27.8641 3 Info DigitalLibraryServices (Timed) Creating shortcuts manager.

2009-11-06 22:27:27.8652 3 Info LocalFileDatabase Found existing database at /Users/mbrambila/Library/Application Support/Logos4/Documents/8go4qhzh.pj8/ShortcutsManager/shortcuts.db

2009-11-06 22:27:27.8678 3 Info DigitalLibraryServices (3ms) Creating shortcuts manager.

2009-11-06 22:27:27.8681 3 Info DigitalLibraryServices (Timed) Creating layouts manager.

2009-11-06 22:27:27.8753 3 Info LocalFileDatabase Found existing database at /Users/mbrambila/Library/Application Support/Logos4/Documents/8go4qhzh.pj8/LayoutManager/layouts.db

2009-11-06 22:27:27.8781 3 Info DigitalLibraryServices (9ms) Creating layouts manager.

2009-11-06 22:27:27.8781 3 Info DigitalLibraryServices (Timed) Creating guide manager.

2009-11-06 22:27:27.8791 3 Info LocalFileDatabase Found existing database at /Users/mbrambila/Library/Application Support/Logos4/Documents/8go4qhzh.pj8/Guides/guides.db

2009-11-06 22:27:27.8983 3 Info DigitalLibraryServices (19ms) Creating guide manager.

2009-11-06 22:27:27.8994 3 Info DigitalLibraryServices (Timed) Creating bookmarks manager.

2009-11-06 22:27:27.9004 3 Info LocalFileDatabase Found existing database at /Users/mbrambila/Library/Application Support/Logos4/Documents/8go4qhzh.pj8/BookmarksManager/bookmarks.db

2009-11-06 22:27:27.9030 3 Info DigitalLibraryServices (3ms) Creating bookmarks manager.

2009-11-06 22:27:27.9030 3 Info DigitalLibraryServices (Timed) Creating favorites manager.

2009-11-06 22:27:27.9047 3 Info LocalFileDatabase Found existing database at /Users/mbrambila/Library/Application Support/Logos4/Documents/8go4qhzh.pj8/FavoritesManager/favorites.db

2009-11-06 22:27:27.9072 3 Info DigitalLibraryServices (3ms) Creating favorites manager.

2009-11-06 22:27:27.9082 3 Info DigitalLibraryServices (Timed) Creating resource collection manager.

2009-11-06 22:27:27.9090 3 Info DigitalLibraryServices (Timed) Creating library catalog.

2009-11-06 22:27:27.9110 3 Info LocalFileDatabase Found existing database at /Users/mbrambila/Library/Application Support/Logos4/Documents/8go4qhzh.pj8/LibraryCatalog/LibraryCatalogSync.db

2009-11-06 22:27:27.9140 3 Info LocalFileDatabase Found existing database at /Users/mbrambila/Library/Application Support/Logos4/Data/8go4qhzh.pj8/LibraryCatalog/catalog.db

2009-11-06 22:27:27.9332 3 Info DigitalLibraryServices (23ms) Creating library catalog.

2009-11-06 22:27:27.9345 3 Info LocalFileDatabase Found existing database at /Users/mbrambila/Library/Application Support/Logos4/Documents/8go4qhzh.pj8/ResourceCollectionManager/ResourceCollectionManager.db

2009-11-06 22:27:27.9378 3 Info DigitalLibraryServices (29ms) Creating resource collection manager.

2009-11-06 22:27:27.9391 3 Info DigitalLibraryServices (Timed) Creating keylink manager.

2009-11-06 22:27:27.9406 3 Info LocalFileDatabase Found existing database at /Users/mbrambila/Library/Application Support/Logos4/Data/8go4qhzh.pj8/KeyLinkManager/keylinkmanager.db

2009-11-06 22:27:27.9445 3 Info LocalFileDatabase Found existing database at /Users/mbrambila/Library/Application Support/Logos4/Documents/8go4qhzh.pj8/KeyLinkManager/KeyLinkSyncManager.db

2009-11-06 22:27:27.9470 3 Info DigitalLibraryServices (7ms) Creating keylink manager.

2009-11-06 22:27:27.9480 3 Info DigitalLibraryServices (Timed) Creating visual markup manager.

2009-11-06 22:27:27.9492 3 Info LocalFileDatabase Found existing database at /Users/mbrambila/Library/Application Support/Logos4/Documents/8go4qhzh.pj8/VisualMarkup/visualmarkup.db

2009-11-06 22:27:27.9518 3 Info DigitalLibraryServices (3ms) Creating visual markup manager.

2009-11-06 22:27:27.9520 3 Info DigitalLibraryServices (Timed) Creating user input database.

2009-11-06 22:27:27.9538 3 Info LocalFileDatabase Found existing database at /Users/mbrambila/Library/Application Support/Logos4/Documents/8go4qhzh.pj8/UserInputs/UserInputs.db

2009-11-06 22:27:27.9563 3 Info DigitalLibraryServices (3ms) Creating user input database.

2009-11-06 22:27:28.0501 1 Info AppStartupModel User is online; determining if check for updates should be forced.

2009-11-06 22:27:28.0501 1 Info DigitalLibraryServices (Timed) Creating update manager.

2009-11-06 22:27:28.0523 1 Info UpdateManager Initializing update manager.

2009-11-06 22:27:28.0562 1 Info LocalFileDatabase Found existing database at /Users/mbrambila/Library/Application Support/Logos4/Data/8go4qhzh.pj8/UpdateManager/Updates.db

2009-11-06 22:27:28.0709 1 Info DigitalLibraryServices (19ms) Creating update manager.

2009-11-06 22:27:28.0880 1 Info IndexerProcess Indexer is not running for user 8go4qhzh.pj8.

2009-11-06 22:27:28.1041 1 Info IndexerProcess Launching indexer because discovery is required.

2009-11-06 22:27:28.1725 1 Info IndexerProcess Waiting for Indexer startup.

2009-11-06 22:27:28.2615 3 Info SyncManager (Timed) Downloading items.

2009-11-06 22:27:30.5306 3 Info SyncManager (2268ms) Downloading items.

 

Posts 571
Joe Miller Replied: Fri, Nov 6 2009 2:12 PM

Cool, if you could compress the log files into one archive and attach it using the media button

- my blog  MoreThanCake.org

- my books EmergingLife.org

Posts 29
Manuel Brambila Replied: Fri, Nov 6 2009 11:09 PM

Tried again this morning without any success... :(

Here the compressed log file.

[View:http://community.logos.com/cfs-file.ashx/__key/CommunityServer.Discussions.Components.Files/46/6837.Logos4.log:550:0]

Someone please help...

 

Posts 571
Joe Miller Replied: Fri, Nov 6 2009 11:42 PM

I feel the pain brother.. Mine finally finished after many days of computer processing.  I noticed, for me, it worked best when I left it running during the day when I worked.  I slowed down some stuff, but it indexed a lot faster.

I think  the programmers need to work on getting L4 to index when the computer is at rest.

- my blog  MoreThanCake.org

- my books EmergingLife.org

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