SYNC BUG - Melissa, please review

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Posts 362
Wyn Laidig | Forum Activity | Posted: Thu, Oct 20 2011 8:12 AM | Locked

Hi Melissa

I have reported this sync problem twice before, but have never received a reply or acknowledgment from anyone at Logos. 

Ever since 4.3 SR I have noticed sync errors on my secondary computer. I still have this error now, with 4.5 Beta 2.  Both computers have always run the same versions.  Primary computer is running windows 7.  Secondary computer is running Windows XP.   The XP computer will not sync.  It tries for a minute or so, then errors out with the little yellow error icon, after which I cannot even force it to try to sync again, unless I exit Logos and restart.  Below are my logs:

2055.Copy of Logos4.log

7230.Copy of Logos4Error.log

1460.Copy of Logos4Indexer.log

Thanks for your help with this.

Wyn

Posts 4077
Melissa Snyder | Forum Activity | Replied: Thu, Oct 20 2011 11:40 AM | Locked

Hi Wyn,

I apologize that we missed your earlier 4.3 SR-5 post. I've supplied logs from that post and from this post to development.

Posts 362
Wyn Laidig | Forum Activity | Replied: Thu, Oct 20 2011 5:50 PM | Locked

Thanks so much Melissa.

Posts 4077
Melissa Snyder | Forum Activity | Replied: Tue, Nov 8 2011 1:37 PM | Locked

Wyn Laidig:

Thanks so much Melissa.

 

The sync issue appears to have been fixed on Friday.  Have you noticed any improvement since then?

Posts 362
Wyn Laidig | Forum Activity | Replied: Sun, Nov 13 2011 6:03 PM | Locked

Thanks Melissa!  Yes, the issue is now resolved. 

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