Page 2 of 2 (39 items) < Previous 1 2
This post has 38 Replies | 2 Followers

Posts 15644
Rosie Perera | Forum Activity | Replied: Sun, Oct 23 2011 2:18 AM

Could it be a hardware problem? Maybe it's hitting a bad disk sector right in the middle of that database it's trying to open, or some other necessary files.

Run CHKDSK from a DOS prompt and see what turns up.

Posts 129
Mark E. Ryman | Forum Activity | Replied: Sun, Oct 23 2011 4:09 AM

Thanks. We did that and a whole lot more, tech support and me. All is good on the hardware side, so far as support level two can determine. My log is being reviewed by some team at Logos. In the meanwhile...

Good thing the books on my shelves still open. ;) 

Posts 5337
Forum MVP
Kevin Becker | Forum Activity | Replied: Sun, Oct 23 2011 5:08 AM

Did you try a repair of .NET?

Posts 129
Mark E. Ryman | Forum Activity | Replied: Sun, Oct 23 2011 6:07 AM

That doesn't sound familiar. I don't think we did. How do I do that?

Posts 13142
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sun, Oct 23 2011 9:03 AM

Wonder about disconnecting computer from network (unplug cables or disable network adapters), then try launching Logos 4 ?

Wonder about updating video display driver ?

Curious if Shibboleth is usable => http://www.logos.com/downloads

Keep Smiling Smile

Posts 13142
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sun, Oct 23 2011 9:14 AM

 

Kevin Becker:

Did you try a repair of .NET?

 

Mark E. Ryman:

That doesn't sound familiar. I don't think we did. How do I do that?

If running Vista or Windows 7, blog has steps => http://blogs.msdn.com/b/astebner/archive/2007/03/26/how-to-repair-the-net-framework-2-0-and-3-0-on-windows-vista.aspx via command: scf /scannow

If running Windows XP, blog has repair notes => http://blogs.msdn.com/b/astebner/archive/2009/03/04/9459067.aspx

Edit: learned about a last resort .Net Framework cleanup tool => http://blogs.msdn.com/b/astebner/archive/2011/02/20/10132043.aspx that recommends trying normal uninstall first.  Also noticed .Net Troubleshooting Guide => http://blogs.msdn.com/b/astebner/archive/2005/08/22/unified-net-framework-troubleshooting-guide.aspx links to article about .Net Framework setup logs => http://blogs.msdn.com/b/astebner/archive/2008/04/30/8445569.aspx

Keep Smiling Smile

Posts 129
Mark E. Ryman | Forum Activity | Replied: Sun, Oct 23 2011 11:02 AM

Okay. I didn't recognize it by NET repair. But when I followed you directions (which I really appreciate), I saw that it was something Support did. I did it again though. No integrity violations.

Posts 129
Mark E. Ryman | Forum Activity | Replied: Sun, Oct 23 2011 11:06 AM

Display driver has been updated.

Shibboleth works. 

Posts 129
Mark E. Ryman | Forum Activity | Replied: Sun, Oct 23 2011 11:16 AM

Disconnecting from network has same results. CTRL starting L4 in blank layout and offline also freezes system.

Posts 13142
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Tue, Oct 25 2011 10:29 PM

Searching internet, found a free Paint.Net program that uses .Net Framework 3.5 => http://www.getpaint.net/

Also found a demo program => http://www.codeproject.com/KB/WCF/DrawMeWCF.aspx (download needs registration)

Like found http://code.google.com/p/expressionista/

Wonder if a different .Net Framework 3.5 program works ?

Keep Smiling Smile

Posts 129
Mark E. Ryman | Forum Activity | Replied: Wed, Oct 26 2011 4:21 AM

Yes. Paint.NET installs and works fine. 

Posts 13142
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Thu, Oct 27 2011 7:21 PM

Mark E. Ryman:
Everything works but Logos. Should I re-install?

Wonder about manually updating to Logos 4.3 SR-6 ? (released couple days ago)

http://downloads.logos.com/LBS4/LDLS4Installer/Logos4Setup.exe

Other option is contacting Logos Support => http://www.logos.com/about/contact

Keep Smiling Smile

Posts 2151
Michael Childs | Forum Activity | Replied: Fri, Oct 28 2011 10:17 PM

How about trying a "System Restore" to an earlier time when Logos worked?  This has worked for me in the past.

"In all cases, the Church is to be judged by the Scripture, not the Scripture by the Church," John Wesley

Posts 129
Mark E. Ryman | Forum Activity | Replied: Tue, Nov 1 2011 3:27 AM

Thank you, Michael. I have tried that but that did not work either. 

Posts 129
Mark E. Ryman | Forum Activity | Replied: Fri, Feb 15 2013 12:00 PM

Might be difficult to imagine, but I'm still trying to resolve this issue.

Posts 5095
Forum MVP
Richard DeRuiter | Forum Activity | Replied: Fri, Feb 15 2013 12:30 PM

Mark E. Ryman:

Might be difficult to imagine, but I'm still trying to resolve this issue.

Yes it is.

Contact customer support. If you live in North America, use the 800 number. They can get on your system remotely (with your permission), and very probably find/fix your issues in a short amount of time. It can take longer, if you have an problem they haven't dealt with before (unlikely at this point, but possible).

 Help links: WIKI;   Videos; Logos 5 FAQ (Phil. 2:14, NIV)

Posts 129
Mark E. Ryman | Forum Activity | Replied: Fri, Feb 15 2013 2:03 PM

I did. (See above.) Couple levels of tech support said they could not resolve the issue. I can run anything but Logos. Still, they left me with it being an issue that they could not resolve. 

I revisit this page today because, in trying to get an old computer able to run Logos (it's downloading all of my resources now!), I came across a couple of possibilities for a fix that I may end up being able to share here later.

Posts 129
Mark E. Ryman | Forum Activity | Replied: Fri, Apr 5 2013 7:33 AM

Update: No matter what I have tried (including Logos Tech suggestions) I could not get beyond the splash page before Logos 4.0 froze my computer. Today, I downloaded 5.0 and I am up and running again.

Posts 3945
Forum MVP
Bruce Dunning | Forum Activity | Replied: Fri, Apr 5 2013 8:54 AM

Mark E. Ryman:

Update: No matter what I have tried (including Logos Tech suggestions) I could not get beyond the splash page before Logos 4.0 froze my computer. Today, I downloaded 5.0 and I am up and running again.

Sorry to hear about your ongoing issues here but glad to hear that you are up and going again with Logos 5. You will not regret all the amazing features it has to offer.

Using adventure and community to challenge young people to continually say "yes" to God

Page 2 of 2 (39 items) < Previous 1 2 | RSS