Re-Installation aborts

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Lucas van Boeschoten | Forum Activity | Posted: Wed, Nov 23 2011 10:49 AM

My laptop had a smaller C: and a D: partition. I installed Logos 4 onto the D: because there was no room on C:. 

In an attempt to reallocate some space previously occupied by Linux, I accidentally removed the D: partition. 

The problem - when I attempt to reinstall Logos 4, it can't find the Install path, and then it aborts.

THE QUESTION: How can I re-install using a new install path?

FYI, This is part of the log file.

 

Free install space: 12,498 MB

Data path: D:\logos 4\Logos4\Data\shp5vzep.yo5

Free disk space: 12,498 MB

Temp path: C:\Documents and Settings\Lucas van Boeschoten\Local Settings\Temp\

Free temp space: 597 MB

 

Time: 2011-11-20 16:10:55 -07:00 (2011-11-20T23:10:55Z)

Error writing request content.

System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A socket operation was attempted to an unreachable host 216.57.195.17:443

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Forum MVP
Dave Hooton | Forum Activity | Replied: Wed, Nov 23 2011 2:21 PM

Looks like you have problem accessing Logos servers, but I'm not sure how relevant this is. Just ensure you have a good internet connection to the Logos web site --> http://www.logos.com/

That 12 GB free space doesn't look to be enough for Logos 4, so ensure that D: has at least  25 GB FREE space.

Uninstall Logos 4 from Control Panel | Programs and Features (Add/Remove Programs in XP).

Set up diagnostic logging  -->  http://wiki.logos.com/Diagnostic_Logging

Install Logos 4

Upload logs if there is a problem --> http://wiki.logos.com/Uploading_Logs

 

 

Dave
===

Windows & Android

Posts 5
Lucas van Boeschoten | Forum Activity | Replied: Wed, Nov 23 2011 3:55 PM

There is no D: any more, and there is plenty of free space on C:. The problem is that the original installation went to D: and this drive no longer exists. One alternative is to change the registry, but I don't trust myself to do that.  Tech support suggests that I reload under a different account, so this may be my best alternative. Thanks for replying! 

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