A2 - Stuck at Logging In?

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This post has 19 Replies | 5 Followers

Posts 1861
LogosEmployee
Tom Philpot (Faithlife) | Forum Activity | Posted: Tue, Nov 10 2009 11:28 AM

We've discovered a bug in the startup of the app that may prevent you from getting past the Logging In.. stage on Alpha 2.

We've got a fix for the next Alpha, but in the mean time, this should get you going.

Try this work around and let us know if it helps.

Open "Terminal" from Applications > Utilities

Type the following two commands:

rm ~/Library/com.logos.LogosIndexer.plist

launchctl remove com.logos.LogosIndexer

 

Now, restart Logos 4.

Mobile Development Team Lead

Posts 1955
Donovan R. Palmer | Forum Activity | Replied: Tue, Nov 10 2009 11:29 AM

Tom this isn't my issue (I have the eternal indexing issue), but thanks for posting this to the forum. It gives us an idea of what to not to bother to post about and also what to anticipate in the next release.

Posts 1
Don Easton | Forum Activity | Replied: Tue, Nov 10 2009 1:35 PM

thanks that helped, second command didnt work but logos 4 now working,

keep up the good work.

thanks for your service to the saints. :)

Don

Posts 33
Mike Melloy | Forum Activity | Replied: Tue, Nov 10 2009 2:53 PM

Excellent!

I am back in business.

Thanks so much.

Mike.

Posts 7
Steven Liparoto | Forum Activity | Replied: Tue, Nov 10 2009 3:21 PM

Tom

 

I tried this fix but apparently the com.logos.Logosindexer file isn't on my computer because the response to the commands you gave tells me it can't be found?  Now what?  Any suggestions?

Posts 7
Steven Liparoto | Forum Activity | Replied: Tue, Nov 10 2009 3:26 PM

Tom 

 

this is the reply to the commands I typed in.

 

Steven-Liparotos-MacBook-Pro:~ stevenliparoto$ rm ~/Library/com.logos.LogosIndexer.plist Launchctl remove com.logos.LogosIndexer

rm: /Users/stevenliparoto/Library/com.logos.LogosIndexer.plist: No such file or directory

rm: Launchctl: No such file or directory

rm: remove: No such file or directory

rm: com.logos.LogosIndexer: No such file or directory

Steven-Liparotos-MacBook-Pro:~ stevenliparoto$ 

Any other ideas?

Posts 1861
LogosEmployee
Tom Philpot (Faithlife) | Forum Activity | Replied: Tue, Nov 10 2009 3:40 PM

Steven,

you need to type "launchctl remove com.logos.LogosIndexer" on its own line (with no quotes of course).

Note the 'l' in launchctl is lower case.

Tom

Mobile Development Team Lead

Posts 7
Steven Liparoto | Forum Activity | Replied: Tue, Nov 10 2009 3:47 PM

Got it thanks, its indexing again Praise the Lord!  I'm not touching my machine until its down.

Posts 22
Thomas Reindl | Forum Activity | Replied: Tue, Nov 10 2009 10:40 PM

I have tried to the same thing and have no good results. Can someone plz help me? I'm really getting frustrated with this...

Posts 2793
J.R. Miller | Forum Activity | Replied: Tue, Nov 10 2009 11:22 PM

ThomasReindl:
I have tried to the same thing and have no good results. Can someone plz help me? I'm really getting frustrated with this...
Thomas, if you are unable to get it working following the above instructions, I suggest you wait until the next Alpha drop which should solve most (hopefully all) the install bugs.  

My Books in Logos & FREE Training

Posts 22
Thomas Reindl | Forum Activity | Replied: Tue, Nov 10 2009 11:43 PM

Well I guess that will be my only hope for now...

in the mean time here is my attempt...

Last login: Tue Nov 10 22:54:07 on console
Thomas-Reindls-MacBook-Pro:~ tdreindl$ rm ~/Library/com.logos.LogosIndexer.plistrm: /Users/tdreindl/Library/com.logos.LogosIndexer.plist: No such file or directory
Thomas-Reindls-MacBook-Pro:~ tdreindl$ launchctl remove com.logos.LogosIndexer
Thomas-Reindls-MacBook-Pro:~ tdreindl$

I kind of feel I was hasty in the purchase now, I thought I could at least use it to read books and now nothing....just wait :(

Posts 1955
Donovan R. Palmer | Forum Activity | Replied: Wed, Nov 11 2009 12:23 AM

Joe Miller:
Thomas, if you are unable to get it working following the above instructions, I suggest you wait until the next Alpha drop which should solve most (hopefully all) the install bugs.  

I was able to successfully finish indexing last night and went to bed happy that I could overcome this barrier! Yet, this morning I go to run it and it is stuck on the login screen. I copied and pasted the terminal commands and no cigar. Here's the responses to the terminal commands. The first one worked, but the second one doesn't:

donovan-palmers-macbook-pro:~ dpalmer$ rm ~/Library/com.logos.LogosIndexer.plist
donovan-palmers-macbook-pro:~ dpalmer$ launchctl remove com.logos.LogosIndexer
launchctl remove error: No such process

I guess I'll wait for the next release!

Posts 1
Ryan Chase | Forum Activity | Replied: Wed, Nov 11 2009 5:53 AM

Mine said the following:

Ryan-Chases-MacBook-Pro:~ ryanchase$ rm ~/Library/com.logos.LogosIndexer.plis

rm: /Users/ryanchase/Library/com.logos.LogosIndexer.plis: No such file or directory

Ryan-Chases-MacBook-Pro:~ ryanchase$ launchctl remove com.logos.LogosIndexe

launchctl remove error: No such process

Posts 1
Ryan Chase | Forum Activity | Replied: Wed, Nov 11 2009 5:58 AM

I have the same issue as Donovan, I saw that I was missing the 't' at the end of the first command.  This one worked, the second command did nothing.

Posts 4
Steven Johnson | Forum Activity | Replied: Wed, Nov 11 2009 10:10 AM

I had the same experience so I tried a different approach because I don't like working with the terminal window. Here is what I tried and it worked for me. Remember "Where there is a mac there is a way."

I finished the installation and the indexing and was able to run A2 ok. The next day I tried to start it up and it hung up. I checked for the com.logos.LogosIndexer.plist file in the LaunchAgents folder and it was not there. A2 put it in the User Library folder. I moved the plist file to the LaunchAgents folder manually and then was able to successfully launch A2. However it created another plist file and put it in the Library folder again. Seems like A2 is confused where to put files.

Posts 1861
LogosEmployee
Tom Philpot (Faithlife) | Forum Activity | Replied: Wed, Nov 11 2009 10:18 AM

Steven,

You're right. A2 is confused. A3 is right around the corner and it will fix this issue.

Tom

Mobile Development Team Lead

Posts 9
Dwayne Williams | Forum Activity | Replied: Fri, Nov 27 2009 3:12 PM

I am getting a message that says downloading resources ..(null).

 I am running Mac Os 10.6.2

 

My email is williams.dwayne@gmail.com

 

Thanks

Dwayne

Posts 10791
Forum MVP
Jack Caviness | Forum Activity | Replied: Fri, Nov 27 2009 7:11 PM

RichardDWilliams:

I am getting a message that says downloading resources ..(null).

 I am running Mac Os 10.6.2

Dwayne

You will probably get a better response if you post your question in a new thread. This one concerns A-2, but the Alpha program is now at A-5. Few people will bother to read.

I am also not sure what your question is. Putting a plain-language email address in a public forum is risky. In the future you may use something like jackcaviness at mac dot com. If I can help you, put the address together and send me a note.

Jack

Posts 9
Stephen Walters | Forum Activity | Replied: Tue, Jan 12 2010 1:01 PM

I think this fixed my problem.  Thank you.  How do I get the next Alpha that fixes this problem?

Posts 505
Michael Kares | Forum Activity | Replied: Tue, Jan 12 2010 1:12 PM

Type "Update now" into the command bar without the quotation marks.  (The command bar is the one by the search button).  Wait until the list of possibilities generates and select the one that is not prefaced by "search for".  Wait a couple of minutes for the download to begin.  If the search is sucessful you will see a miniature logos icon in the OS toolbar near the clock.

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