resource couldn't be opened

Page 1 of 1 (10 items)
This post has 9 Replies | 1 Follower

Posts 42
David Jordan | Forum Activity | Posted: Mon, Mar 26 2012 9:58 AM

I have the Silver package. Using Mac. 

There are 4 commentaries which will not open. Logos says, "the resource couldn't be opened for some reason".

Each one is on the book of Acts by: Longenecker, Marshall, Barrett and Witherington III.

I found these by looking through "Commentaries for Biblical Expositors" by Rosscup. They appear to be linked.

Am I supposed to have these commentaries already?

Thanks!

Posts 27551
Forum MVP
JT (alabama24) | Forum Activity | Replied: Mon, Mar 26 2012 10:03 AM

David Jordan:
Am I supposed to have these commentaries already?

No. They are separate purchases. 

OSX & iOS | Logs |  Install

Posts 27551
Forum MVP
JT (alabama24) | Forum Activity | Replied: Mon, Mar 26 2012 10:04 AM

David Jordan:
I found these by looking through "Commentaries for Biblical Expositors" by Rosscup. They appear to be linked.

The fact that they are linked means that Logos should have the resource available… not that you own it. If you did own it, the resource itself would open.

OSX & iOS | Logs |  Install

Posts 15805
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Mon, Mar 26 2012 10:39 AM

alabama24:

David Jordan:
I found these by looking through "Commentaries for Biblical Expositors" by Rosscup. They appear to be linked.

The fact that they are linked means that Logos should have the resource available… not that you own it. If you did own it, the resource itself would open.

Logos 4 on PC has a different message.  If mouse hover over blue link has a pop-up, that resource is in your Logos library:

Keep Smiling Smile

Posts 42
David Jordan | Forum Activity | Replied: Mon, Mar 26 2012 10:45 AM

that makes sense. another commentary that I have, has the pop-up window, and the resource opens. I get it now. was just confusing since the links looked the same.  Thanks for your help. Now back to Acts 2:36-41! Loving it.

Posts 42
David Jordan | Forum Activity | Replied: Mon, Mar 26 2012 10:50 AM

Suggestion: Instead of "this resource could not be opened" put "you do not currently own this resource from Logos. Click here for purchase information"  (or something similar)

Thanks for all your hard work logos! What a valuable resource this has been in seminary.

Posts 27551
Forum MVP
JT (alabama24) | Forum Activity | Replied: Mon, Mar 26 2012 11:13 AM

David Jordan:
Suggestion: Instead of "this resource could not be opened" put "you do not currently own this resource from Logos. Click here for purchase information"  (or something similar)

If you look at KS4J's screen shot, you will see something like what you want. 

KS4J - Is this a known parity issue? I thought I had seen a "but you could" message in L4-Mac, but it may just be screen shots in the forums that I have seen. 

OSX & iOS | Logs |  Install

Posts 15805
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Tue, Mar 27 2012 2:13 AM

alabama24:
KS4J - Is this a known parity issue?

WIki Mac and PC User Interface Differences => Feature Parity now includes:

Keep Smiling Smile

Posts 27551
Forum MVP
JT (alabama24) | Forum Activity | Replied: Tue, Mar 27 2012 4:48 AM

Keep Smiling 4 Jesus :):

WIki Mac and PC User Interface Differences => Feature Parity now includes:

Thanks. Smile Maybe one day I will learn how to edit the wiki myself. Surprise

OSX & iOS | Logs |  Install

Posts 15805
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Tue, Mar 27 2012 5:17 AM

alabama24:

Keep Smiling 4 Jesus :):

WIki Mac and PC User Interface Differences => Feature Parity now includes:

Thanks. Smile Maybe one day I will learn how to edit the wiki myself. Surprise

Thanks to Steve Clark for creating => wiki Template1  after my initial wiki editing experiences that included huge screen shots from a 27' iMac  Embarrassed (needed to learn how to specify image width for smaller screens).  The template page has many wiki formatting examples.

Keep Smiling Smile

Page 1 of 1 (10 items) | RSS