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Posts 60
Steve | Forum Activity | Posted: Thu, May 3 2012 5:53 AM

ok...I had a specific reading plan: Read NAB NT in 6 months.  Everything was great.  Then the update.  Suddenly, I have a "Read the Bible in a Year" plan on Iphone and Ipad that I did not have before.  The NAB NT in 6 months is gone.  

 

So I go to the desktop.  Yep, the one year is on that, too, but so is NAB NT.  I delete the Bible in one year from my reading plans so now, on the desktop, it shows ONLY the NAB NT.  But on my iphone and ipad, it STILL only shows the Read the Bible in One Year.

I have tried closing out the apps and restarting, hoping it would sync so that the NAB in 6 months shows up, but to no avail.  (the desktop program also updated, btw)

This is very frustrating.  Help?

 

 

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JT (alabama24) | Forum Activity | Replied: Thu, May 3 2012 6:20 AM

Steve:
Suddenly, I have a "Read the Bible in a Year" plan on Iphone and Ipad that I did not have before.

The "Read the Bible in a Year" is a default plan. If no other plans are on the device, this will be created. It can be successfully deleted ONLY if another plan is present on the device. This explains why it is coming back.

Steve:
I had a specific reading plan: Read NAB NT in 6 months.

This is the New American Bible? Does the bible appear at all on your mobile app? Can you give me more specifics about the plan itself?

Steve:
I have tried closing out the apps and restarting, hoping it would sync so that the NAB in 6 months shows up, but to no avail.

Explain how you "closed" out the app (i.e. was it a full shut down)?

Steve:
This is very frustrating.  Help?

Try creating a brand new plan, just to check the sync. Use the ESV, just for the sake of troubleshooting.

 

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Posts 60
Steve | Forum Activity | Replied: Thu, May 3 2012 6:34 AM

The "Read the Bible in a Year" is a default plan. If no other plans are on the device, this will be created. It can be successfully deleted ONLY if another plan is present on the device. This explains why it is coming back. The New American Bible 6 month NT plan WAS on my ipad and iphone prior to the update yesterday.  The NAB is still on both devices.

 

This is the New American Bible? Does the bible appear at all on your mobile app? Can you give me more specifics about the plan itself? I had created a plan to read the New Testament in 6 months.  I chose to use the NAB.  It was on my laptop, ipad and iphone.

 

Explain how you "closed" out the app (i.e. was it a full shut down)? Yes.  I closed the app, went to the apps menu (when you double click the home button) and deleted the apps from the active apps menu.

 

 Steve: This is very frustrating.  Help?

 

Try creating a brand new plan, just to check the sync. Use the ESV, just for the sake of troubleshooting.

The 6 month plan I created is still showing up on the laptop.  It just is not syncing over to my devices.

 

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Graham Criddle | Forum Activity | Replied: Thu, May 3 2012 6:50 AM

Hi Steve

When I updated to the new version on the iPad yesterday I too ended up with just the default "Read the Bible in a year" plan.

As Alabama pointed out this is the "default" plan for when there are no other plans defined. So it sounds as though part of the update process involved removing the existing plans from the iPad app which resulted in the default one being put in place. (The process might be slightly different but it must be doing something like this)

After leaving the app for some minutes the original plans were reinstated (I assume via sync) from the Logos servers leaving me with the original plans and the "default one".

I then deleted the default one from the iPad app and everything is now working.

So - from what I have seen - having the plans disappear and be replaced by the default one is a "normal" part of the process (though I don't think it's a helpful one!) and the issue is one of not subsequently syncing with the Logos servers. 

So it sounds like there is a sync problem which from what you have posted is your conclusion as well.

Hence (I believe) the suggestion to try and create a new plan (based on the ESV) to see if that synchronises.

Have you downloaded the new version to your iPhone as well?

Graham

Posts 2025
Kenneth Neighoff | Forum Activity | Replied: Thu, May 3 2012 7:14 AM

After the update my IPad had to completely sync and during this time the default plan only showed up, after the syncing all 11 of my reading plans showed up.

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JT (alabama24) | Forum Activity | Replied: Thu, May 3 2012 7:26 AM

Steve:
This is very frustrating.  Help?

My point was to try to trouble shoot and see if there was a problem with the reading plan, rather than the sync. My advice is to create a new plan, not for reading purposes, but for troubleshooting. I suggested the ESV to help eliminate variables which might be causing troubles.

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Posts 44
Stuart S | Forum Activity | Replied: Thu, May 3 2012 10:44 AM

Same experience as Graham and Kenneth. All is well!

Stuart

Posts 13
Tyler Glodjo | Forum Activity | Replied: Thu, May 3 2012 11:16 AM

How long did it take your iPad to fully sync? I've left mine open for awhile and still no change. I had a Chronological yearly reading for ESV. It's on the Mac, but not iOS.

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JT (alabama24) | Forum Activity | Replied: Thu, May 3 2012 11:39 AM

Tyler Glodjo:
How long did it take your iPad to fully sync?

The sync can be a little fidgety sometimes. Have you killed the app to force a sync yet?

Tyler Glodjo:
I had a Chronological yearly reading for ESV. It's on the Mac, but not iOS.

You used the past tense "had." Do you have a current up-to-date (5/3/12) reading plan on your Mac? 

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Posts 13
Tyler Glodjo | Forum Activity | Replied: Thu, May 3 2012 12:46 PM

Yes, I killed the app, shut off the iPad and restarted. I used "had" to reference the missing plan. It is still up and current on my Mac. Both iPad and Mac have latest updates.

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JT (alabama24) | Forum Activity | Replied: Thu, May 3 2012 12:58 PM

Tyler - Do you have many downloaded resources? If not, I would delete the app and redownload it.

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Posts 13
Tyler Glodjo | Forum Activity | Replied: Thu, May 3 2012 1:15 PM

Dont have too many downloaded resources. Just deleted and reinstalled the app. After log in and sync, still the default reading plan.

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JT (alabama24) | Forum Activity | Replied: Thu, May 3 2012 1:48 PM

Tyler Glodjo:

Just deleted and reinstalled the app. After log in and sync, still the default reading plan.

Which version of Logos are you using (build & platform)?

 

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Posts 13
Tyler Glodjo | Forum Activity | Replied: Thu, May 3 2012 1:56 PM

Logos 4 Mac. Latest version.

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JT (alabama24) | Forum Activity | Replied: Thu, May 3 2012 2:00 PM

Tyler Glodjo:
Logos 4 Mac. Latest version.

Sorry. I see that you said that above. Embarrassed

Have you tried creating a new plan just for testing purposes? Create a simple reading plan using the ESV on your Mac and see what happens. Make sure to manually sync your desktop app & kill your mobile app to force a sync.

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Posts 13
Tyler Glodjo | Forum Activity | Replied: Thu, May 3 2012 2:31 PM

Did all that you recommended and new reading plan did not appear in mobile app.

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JT (alabama24) | Forum Activity | Replied: Thu, May 3 2012 3:38 PM

Tyler - I am out of suggestions. Sorry! Hopefully Logos will take note of this thread.

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Posts 13
Tyler Glodjo | Forum Activity | Replied: Thu, May 3 2012 4:21 PM

Thanks for attempting to help!

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Kevin Byford (Faithlife) | Forum Activity | Replied: Thu, May 3 2012 4:51 PM

Hi Tyler,

Unfortunately I cannot reproduce this issue.  I'm running the latest stable version of Logos (4.52.0.2176) on an iMac and Logos 2.1.3 on my iPad.  I can create Reading Plans on the Desktop side, click the Sync button (top right), then force quit and restart Logos on the iPad and new Reading Plans sync properly.  I'll try a couple of other scenarios and let you know if I can reproduce it.  Thanks!

Posts 60
Steve | Forum Activity | Replied: Fri, May 4 2012 5:42 AM

mine never did sync.  I will try creating a new plan

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