Suggestion: improve video resolution

Page 1 of 1 (3 items)
This post has 2 Replies | 2 Followers

Posts 166
Danny Zacharias | Forum Activity | Posted: Tue, Jun 5 2012 6:04 PM

Unless something isn't working right on my iPad and computer, it seems the resolution of the videos is very low quality. I'd highly recommend improving the quality of these videos to 720 HD

Posts 244
LogosEmployee
Ryan Gano (Faithlife) | Forum Activity | Replied: Thu, Jun 14 2012 4:46 PM

Danny Zacharias:

Unless something isn't working right on my iPad and computer, it seems the resolution of the videos is very low quality. I'd highly recommend improving the quality of these videos to 720 HD

Danny,

Could you please pick a longer video in the FSB and watch more than ten seconds of video? Does the video get noticeably better at around the 10 second mark?

If so, this is a known issue and we're working on the best way to give people with great bandwidth a decent experience without negatively impacting those on less powerful systems or slower connections.

*Technical jargon* This most likely caused by the default streaming quality you get. On iOS we use http live streaming which allows the user to get a viewing experience that matches their current network connection speed (and bandwidth). This means that each video is cut up into several smaller videos and each of those videos has multiple bit rates. The system downloads the first bitrate listed (currently the lowest) and plays that (10 second) chunk. It then watches your connection and buffering status to determine which bitrate it should grab for the next chunk.

Because the FSB videos are rather short it is sometimes difficult to notice that they get better part way through. Ten seconds in a 90 minute video wouldn't matter that much. Ten seconds in a 15 second video makes a big difference.

Ryan

Posts 166
Danny Zacharias | Forum Activity | Replied: Thu, Jun 14 2012 5:57 PM

Yes ok I see that now. The dead sea one stayed low quality all thru, but the second time it did what it should.

 

Why not just put an hd button beside each vid title, so tapping the title would be low quality and tapping hd would be high?

Page 1 of 1 (3 items) | RSS