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Diederick Rudolph Schwartz | Forum Activity | Posted: Tue, Aug 28 2012 5:13 AM

Every time I try to add a PowerPoint file (does not matter if it .ppt or .pptx) Proclaim reports that something ("an unexpected error occurred") went wrong.

Do I check the upload "the local file" only, or does this not matter?

I am on a Mac Mountain Lion.

Log File:

Program Version: 1.6 (1.06.0.0523)
Time: 2012-08-28 22:08:23 +10:00 (2012-08-28T12:08:23Z)
Error handling response (GET http://proclaimservices.logos.com/v1/groups/840905/licenses?version=%22AAAAAADRQz8%3D%22).
System.Net.WebException: The request timed out
  at System.Net.HttpWebRequest.EndGetResponse (IAsyncResult asyncResult) [0x00000] in <filename unknown>:0
  at System.Net.HttpWebRequest.GetResponse () [0x00000] in <filename unknown>:0
  at Libronix.Utility.Net.HttpWebRequestUtility.DoGetHttpResponse (System.Func`1 fnGetResponse) [0x00000] in <filename unknown>:0

Posts 27546
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JT (alabama24) | Forum Activity | Replied: Tue, Aug 28 2012 6:05 AM

Diederick - 

You should attach the log file (not paste it) to the thread. Also, you should create a thread in the proclaim forum rather than the Logos 4 Mac one, since this forum is dedicated just to Logos 4 rather than proclaim.

I personally have no experience with proclaim. Your log file looks a little meager to me. In Logos 4, you have to enable logging for it to work properly... I dont know if that is true with proclaim or not.

OSX & iOS | Logs |  Install

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