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Gene Christian | Forum Activity | Posted: Sat, Sep 22 2012 5:33 AM

My iPhone is not updating my note files. Is there a way to manually force this to take place?  I was thrilled to find I had my notes on the iPhone with a recent update, but not a bit frustrated it sous not seem to update them?  I have gone as far as deleting and reinstalling the app, but my notes remain the same.

I tried to search for this topic but returns only an error message

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Graham Criddle | Forum Activity | Replied: Sat, Sep 22 2012 5:46 AM

Hi Gene

Notes should sync with the app on your iPhone - sometimes there is a bit of a delay but closing / starting the app should force a sync (shouldn't be necessary to reinstall).

  • Is this problem with all of your notes or just some?
  • If you create a note on your iPhone does this get synchronised to your desktop environment?

Graham

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JT (alabama24) | Forum Activity | Replied: Sat, Sep 22 2012 6:08 AM

Gene - Also, can you describe how large these note files are? Will a newly created note file update?

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Posts 19
Gene Christian | Forum Activity | Replied: Sat, Sep 22 2012 6:22 AM

Thanks for your quick response Graham and Alabama24!

Until recently I have not been keeping a close eye on the time it took to update.  But in recent weeks I have added several notes, none of which have updated.  Some are new notes, others are note files I simply added more content to.  I use my notes much like a study bible format so I have many notes, both large and small files.  Also, on my desktop i'm still running Logos 3 for it will not install 4.  I have 4 installed on my laptop and so I manually take the files from my desktop, transfer them to my laptop, convert them to 4 there.  All this is clumsy, I know, but it works.  Therefore I do not add notes on my iphone, but rather input them all on my desktop.  

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Graham Criddle | Forum Activity | Replied: Sat, Sep 22 2012 6:24 AM

Thanks Gene.

Gene:
Therefore I do not add notes on my iphone, but rather input them all on my desktop.  

For test purposes, can you try creating a note on your iPhone and seeing if it appears on your laptop?

That way we will see if one-way sync works at least - which would eliminate any potential issues with misaligned account details (for example)

Graham 

Posts 19
Gene Christian | Forum Activity | Replied: Sat, Sep 22 2012 6:27 AM

I'll give it a try

 

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JT (alabama24) | Forum Activity | Replied: Sat, Sep 22 2012 6:35 AM

What sort of content are you pasting into the notes? Where does the text come from? I am wondering if it is your system which is causing the problem...

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Posts 19
Gene Christian | Forum Activity | Replied: Sat, Sep 22 2012 6:52 AM

Yes, it updated that direction.

Also, after researching a bit more, I discover that there are indeed some notes updating while others are not.  It seems that 4 is also adding duplicates of file names.  I have discovered at least one.  I have a "John, Gospels and letters" and another by the same title only with a (2) at the end.

Posts 19
Gene Christian | Forum Activity | Replied: Sat, Sep 22 2012 6:53 AM

Alabama,

The content comes from numerous resources.  I type many in, others I paste from MS Word or Adobe, while others come as pastes from logos books.

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JT (alabama24) | Forum Activity | Replied: Sat, Sep 22 2012 9:24 AM

Gene:
others I paste from MS Word or Adobe

My guess is that the problem lies here.

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