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Posts 2925
Forum MVP
Jacob Hantla | Forum Activity | Posted: Sun, Sep 30 2012 6:29 PM

My church is listed as University Bible Church which is our technical corporate name, but our DBA is Grace Bible Church and that is what we are known by. 

This is confusing. Nobody in my church except the elders even know that we are technically University Bible Church.

Is there a way for a pastor or some other leader at a church to take control of the church's identity on Faithlife and make it more accurate?

Jacob Hantla
Pastor/Elder, Grace Bible Church
gbcaz.org

Posts 2964
tom | Forum Activity | Replied: Sun, Sep 30 2012 6:31 PM

Jacob Hantla:

My church is listed as University Bible Church which is our technical corporate name, but our DBA is Grace Bible Church and that is what we are known by. 

This is confusing. Nobody in my church except the elders even know that we are technically University Bible Church.

Is there a way for a pastor or some other leader at a church to take control of the church's identity on Faithlife and make it more accurate?

Can you just add your church?

Posts 106
LogosEmployee
Richard Kiene | Forum Activity | Replied: Mon, Oct 1 2012 5:38 AM

If the group is unclaimed, you can request to claim the group by clicking on the "Claim this group" link on the right hand side of the groups page. Once approved you should be able to administer the group by going to the groups page and clicking on the "Group settings" link where you can change the group name and nick name.

If you are already an admin of the group you can go directly to that groups "Group settings".

 

Posts 2925
Forum MVP
Jacob Hantla | Forum Activity | Replied: Mon, Oct 1 2012 4:10 PM

Thanks, done

Jacob Hantla
Pastor/Elder, Grace Bible Church
gbcaz.org

Posts 21
Paul Myers | Forum Activity | Replied: Tue, Nov 6 2012 10:21 AM

Richard would this apply in our case?  

Our church moved to a new location 18 months ago that had been vacant for nearly 2 years. The building had previously been occupied by another church ministry that moved to a new location but has seemingly disbanded and closed. (We have been unsuccessful in contacting them for a forwarding address for mail we receive periodically.)

What is the best protocol? The Faithlife group appears to be unclaimed. Should I just claim the group and make the name and contact number change?

Posts 41
LogosEmployee
David Rogers (Faithlife) | Forum Activity | Replied: Tue, Nov 6 2012 1:30 PM

Paul, it sounds like you should go ahead and claim that group as Richard described if it does indeed identify your church and just has old information. If there is a problem in the claiming process, a customer service rep. will contact you and you can fill them in on your situation.

We used the most current data we could to pre-populate the group data, but it gets more stale and out-of-date everyday they go unclaimed...

Posts 21
Paul Myers | Forum Activity | Replied: Tue, Nov 6 2012 1:49 PM

Thank you, David, for the quick reply. I have gone ahead and claimed it for our church.

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