PROCLAIM VERY UNSTABLE LATELY - MULTIPLE NEW ISSUES VIDEO UPLOAD, SLIDES DISAPPEARING

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Craig Minke | Forum Activity | Posted: Fri, Oct 19 2012 10:07 PM

What is happening with proclaim -RIGHT NOW PROCLAIM IS THE MOST UNSTABLE I HAVE EVER SEEN IT.  

1) videos start uploading then they freeze,

2) screen of songs saved to proclaim disappear and appear as blank white screens.

This is very disturbing since we have invested a lot of time and effort and money for this program.  and now it seems proclaim is going backwards

Can someone tell me why PROCLAIM IS HAVING PROBLEMS?

Posts 1729
LogosEmployee
Hunter Clagett | Forum Activity | Replied: Sat, Oct 20 2012 12:28 PM

Any time changes are made in an application there is room for new bugs to be introduced. In other cases a particular selection of software and hardware on a machine will cause problems with an update.

We do apologize for any inconvenience. It would be very helpful to us if you could post your log files to this thread per the instructions here: http://community.logos.com/forums/t/39446.aspx

These logs allow us to determine what exactly is happening on your system with much more accuracy and help us find a solution.

 

Thanks,

- Hunter Clagett

Logos 4 Bug Report - Mac | PC

Proclaim - Mac/PC

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