4.6a (4.61.0.3347) is available for download.
If you have automatic updates turned on, 4.6a will be downloaded automatically the next time your system checks for updates. To install it right away, enter the Update Now command. If you encounter problems with the auto update, download 4.6a from this link.
Release Notes
This release includes:
4762.Logging.zip
And it dumps on startup.
Here is the error log:
Program Version: 4.6a (4.61.0.3347)
Time: 2012-10-25 17:46:10 -06:00 (2012-10-25T23:46:10Z)
Error detail:
NSInvalidArgumentException: *** -[NSCFDictionary setObject:forKey:]: attempt to insert nil value (key: NSColor)
Stack trace:
0 -[NSObject(MonoStackTrace) stackTrace] [0x04cd04be - MonoHost]
1 +[LoggingUtility logCrash:] [0x04cad5f9 - MarshalUtility]
2 -[OurAppController exceptionHandler:shouldLogException:mask:] [0x00023348 - Logos Bible Software 4]
3 -[NSExceptionHandler _handleException:mask:] [0x936fbebb - ExceptionHandling]
4 NSExceptionHandlerExceptionRaiser [0x936fbd52 - ExceptionHandling]
5 objc_exception_throw [0x9764d5a9 - libobjc.A.dylib]
6 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] [0x9737a2e6 - Foundation]
7 _NSAppleEventManagerGenericHandler [0x97379fbc - Foundation]
8 _Z20aeDispatchAppleEventPK6AEDescPS_mPh [0x99c9ef5c - AE]
9 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ [0x99c9ee5b - AE]
10 aeProcessAppleEvent [0x99c9ed65 - AE]
11 AEProcessAppleEvent [0x98ec9197 - HIToolbox]
12 _DPSNextEvent [0x97d1f7d2 - AppKit]
13 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] [0x97d1edd6 - AppKit]
14 -[NSApplication run] [0x97ce11f3 - AppKit]
15 NSApplicationMain [0x97cd9289 - AppKit]
16 start [0x0000d406 - Logos Bible Software 4]
17 (null)
Could someone please direct me to the DMG for .3010? Hopefully I can "downgrade" without rebuilding everything.
Have you tried restarting the computer? Did this recently for a mac customer. He could not get his started.
Everything ever written in Religion and Theology formatted for Logos Bible Software.Logos Youtube Channel
John – Please enable logging, allow Logos to crash, and upload your logs here (attach them to the post, don't paste them in).
http://wiki.logos.com/Diagnostic_Logging#Mac
OSX & iOS | Logs | Install
Yes, I have tried rebooting. That's not a fix.
The log is now attached above.
The Rev. Dr. John W. Sias:The log is now attached above.
Do you happen to recall what panels you had open before the program started crashing? The logs aren't super helpful in specifying where the issue is.
Diagnostic Logging
BHS, NA27, ESV, Logos LXX, a couple morph searches, BDB, CHALOT, Book of Concord, Information, Copy Bible Verses. Maybe a few others.
I tried pressing and holding command key while restarting Logos (am I correct in remembering that's how to open with an empty workspace?) but to no avail.
Thank you! I've added those details to the case. Hopefully that will help us resolve the issue as soon as possible.
Perhaps this might also be useful:
Process: Logos Bible Software 4 [523]
Path: /Applications/Logos Bible Software 4.app/Contents/MacOS/Logos Bible Software 4
Identifier: com.logos.Logos_Bible_Software_4
Version: 4.61.3347 (61461.13.19)
Code Type: X86 (Native)
Parent Process: launchd [136]
Date/Time: 2012-10-25 18:26:32.822 -0600
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 8704796 sec
Crashes Since Last Report: 99
Per-App Interval Since Last Report: 190 sec
Per-App Crashes Since Last Report: 11
Anonymous UUID: D768A508-838A-46BF-968E-4CF2D1EA2A21
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
Assertion failed: (exception == nil), function -[OurAppController exceptionHandler:shouldLogException:mask:], file /Volumes/Code/CCNet/Working/Logos-Desktop-4.6a/DigitalLibrary/src/macintosh/Logos4/AppController/OurAppController.m, line 502.
Hello Logos support team, I am getting a similar result. (I committed the error of updating without doing a Time Machine backup!) Have rebooted. Downloading the logging application so I can send it wherever you need, but thought you might want to see this. Thanks for any help you can offer!
Process: Logos Bible Software 4 [957]Path: /Applications/Logos Bible Software 4.app/Contents/MacOS/Logos Bible Software 4Identifier: com.logos.Logos_Bible_Software_4Version: 4.61.3347 (61461.13.19)Code Type: X86 (Native)Parent Process: launchd [753]Date/Time: 2012-10-25 20:27:36.624 -0400OS Version: Mac OS X 10.6.8 (10K549)Report Version: 6Interval Since Last Report: 987 secCrashes Since Last Report: 1Per-App Interval Since Last Report: 30 secPer-App Crashes Since Last Report: 1Anonymous UUID: FF2FE642-8A14-470F-BF22-C14267F7F3A7Exception Type: EXC_CRASH (SIGABRT)Exception Codes: 0x0000000000000000, 0x0000000000000000Crashed Thread: 0 Dispatch queue: com.apple.main-threadApplication Specific Information:Assertion failed: (exception == nil), function -[OurAppController exceptionHandler:shouldLogException:mask:], file /Volumes/Code/CCNet/Working/Logos-Desktop-4.6a/DigitalLibrary/src/macintosh/Logos4/AppController/OurAppController.m, line 502.
2318.Logos4Error.log
I (hope) that the error log was correctly attached! May the Lord bless your efforts to fix this issue!
My update worked just fine with no problems. It updated, added resources and I was able to continue operation.
iMac 2011, 8GB memory and SSD 256GB HD.
Daniel - Welcome to the forums! Sorry you are having troubles.
Please enable logging, allow your app to crash, and submit your logs. Also, it would be helpful for you to start a new thread since your issue may be completely different than someone else's.
I've pulled the Mac 4.6a build. We will look into the issue and ship a new build as soon as possible.
Same issue for me.
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Thanks for the welcome (do you prefer "al", or the full "alabama"?)! Fairly new Logos user on PC and Mac and web, love it, have run a hardware/software company so not too concerned with the troubles...going to try installing an earlier version. Already submitted logs due to the excellent instructions - thanks again!
Todd White (Logos): I've pulled the Mac 4.6a build. We will look into the issue and ship a new build as soon as possible.
Thank you Todd for the quick reply. Would you like me to open a new thread for the error?
Daniel Chambers:Would you like me to open a new thread for the error?
At this point, perhaps not since Logos has determined that there is a more widespread issue.
You can call me AL. I promise I won't call you Betty.
I'm in the same boat... any sense on what to do in the mean-time. Will they email a fix?
-mark