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This post has 52 Replies | 10 Followers

Posts 24
David Oxtoby | Forum Activity | Posted: Fri, Nov 27 2009 12:45 PM

I see the iPhone app has a one year reading plan, is it a future feature for your L4 custom reading plan to sync with the iPhone?

 

thanks

 

Posts 89
Dale Eads | Forum Activity | Replied: Fri, Nov 27 2009 2:34 PM

The custom reading plans created in L4 already sync with the iPhone app.  Are yours not doing so?

Posts 24
David Oxtoby | Forum Activity | Replied: Sat, Nov 28 2009 1:47 AM

Nope, no sync with the iphone, i'll try re-creating a custom reading plan on L4 and see if it sync's

Posts 24
David Oxtoby | Forum Activity | Replied: Sat, Nov 28 2009 2:06 AM

worked it out, if you create a reading plan for a Bible that isn't yet visible in your iphone lib then won't work, i.e. i use NRSV and the plan is missing on the iphone, but if create a ASV reading plan then it is visible.  problem solved, just need to wait for NRSV to come to the iphone lib.

 

cheers

Posts 5
Joe W | Forum Activity | Replied: Fri, Feb 5 2010 1:25 PM

Thank you, David. That answers my question.  Smile

Posts 976
LogosEmployee
Dave Dunkin (Faithlife) | Forum Activity | Replied: Mon, Feb 8 2010 2:12 PM

David Oxtoby:
if you create a reading plan for a Bible that isn't yet visible in your iphone lib then won't work

In general, we do not display things on the iPhone that reference resources that are not available on the iPhone.

Posts 54
Steve Ray | Forum Activity | Replied: Wed, Dec 15 2010 6:32 AM

My reading plan does not sync between iPhone and Mac on my computer. I am using the RSV to get the extra 7 Catholic books. I have RSV on both iPhone and my Mac but it is not syncing. What am I doing wrong?

Posts 16
Kelly Kagoshima | Forum Activity | Replied: Sat, Dec 18 2010 10:38 PM

I am unable to delete the reading plan on my IPOD and in establishing a new plan on my desktop, it is not syncing.  Any ideas on how to get my new plan to sync to my IPOD?

Posts 1
Jeffrey Ott | Forum Activity | Replied: Wed, Dec 14 2011 7:59 AM

Yeah I have the same problem with my ipad...got my reading plan with ESV on my computer, but can't get it on my ipad...Not sure how to use the ipad version quite yet either...

Posts 27441
Forum MVP
JT (alabama24) | Forum Activity | Replied: Wed, Dec 14 2011 8:15 AM

Jeffrey Ott:

Yeah I have the same problem with my ipad...got my reading plan with ESV on my computer, but can't get it on my ipad...Not sure how to use the ipad version quite yet either...

Jeff - First, welcome to the forums!

There is a problem with syncing between the desktop and mobile apps. The reading plan is supposed to be created on the desktop, and automatically synced to the mobile app. Unfortunately, the sync has trouble keeping up. Logos is aware of the situation and is working on a fix. 

Currently, Logos is working to implement "sync v.2." Before this can be implemented in the mobile apps, it has to be implemented in the desktop apps. The next version of Logos (4.5, currently in beta) will bring this functionality to the desktop app. This will also provide the infrastructure needed to bring highlighting and notes to the mobile app.

The latest word that I have read from Logos is that they hope to have a fix for the reading plan sync by the first of the year. Remember, however, that 4.5 has to go "live" first.

 

OSX & iOS | Logs |  Install

Posts 2675
Kevin A. Purcell | Forum Activity | Replied: Thu, Dec 15 2011 6:51 AM

I never paid much attention to this problem since I never had it until this week when I opened on my reading plans on my computer to adjust the plan. What a mistake. It produced multiple copies of the plan and so I deleted them from iPhone and now they won't show up at all no matter what I do. I even went so far as creating a brand new plan and just updated it to the current spot I was in the plan and no dice.

This is a terrible bug and really has to be fixed sooner than later. I've been very vocal about the lack of highlighting and notes, but if reading plans don't work the app is totally useless to me. The primary reason I use the iPad and iPhone app is for reading my books and the bible in reading plans. This has to be a top priority for the devs and should be the kind of thing that Logos should do nothing else with the IOS app till it is at least working even if not working perfectly with sync 2.0. If the new sync will take weeks to fix then they should stop working on it and fix this now so that users can use their reading plans.

I feel for all of you who have been dealing with this for the months it has gone on.

Posts 10
Mark Carey | Forum Activity | Replied: Thu, Dec 15 2011 12:29 PM

the sync problem for the reading plan has been frustrating to deal with, but it does nobody any good to play armchair product manager.  when you design a product and it grows in popularity to the point where you have to deal with data at large scale you often face problems that you never dreamed of and are very difficult to solve.  It takes a lot of time, energy and money to design a service at scale.  It takes making mistakes and it takes a design that is capable of working at large scale.

From this thread it is clear that the old sync is not capable of working at the scale that is currently needed: http://community.logos.com/forums/t/40168.aspx

As such saying they need to fix the current sync just puts a bad taste in peoples mouth and creates needless hostility in the community and needless pressure on the engineering team who are working hard to get the new sync out the door.  They need grace from us, not animosity.

It will be ready when its ready and they shouldn't ship it before it is ready or else that will cause a whole host of new problems and more complaining in the forums.

I do agree that the main purpose of my use of the app is the daily reading and I eagerly await the rollout of the next sync. Until then I hope that the developers are doing their best, but are still able to spend time with their families during the Christmas season.

Posts 2675
Kevin A. Purcell | Forum Activity | Replied: Fri, Dec 16 2011 5:46 AM

OK I just wrote a nice long post that was filled with anger and I don't let people get to me like that, but your comment about hostility did just that. So let me respond by saying, "I pray God's richest blessings on you and your family."

As for the problems with syncing reading plans ...

This is such a fundamental feature that I cannot imagine anyone ever using Logos until this is fixed. I was offering my opinion as an observer of the Bible software industry for years. This one feature is the single most important feature of any Bible software app (besides displaying bible texts and being able to search them) that I cannot imagine a company as great as Logos letting this fail for a week let alone months. I've used reviewed and tested apps from more than a dozen companies. Some have one person working on the app. Others have a team because their apps are run by many times more users than Logos. If you do a ranking of Bible software in the iOS app store you will find that the top two are individually downloaded more than all of the others combined. So why is it that those companies can make this work with their scale but Logos takes forever to make it work. I recognize they are rewriting the sync. But in the realm of Bible software having daily Bible reading that doesn't work is like having a car without a seats. You can use it but why would you?

Finally, I've invested thousands and have used this program for years and on iOS I've used it longer than most since I beta tested the first app. I've been with Logos a long time and speak as a loyal customer who is finding it harder and harder to be loyal with issues like this.

I know the folks at Logos are tired of people like me, but since they have taken all that money from me, they're stuck with me.

Posts 16
Kelly Kagoshima | Forum Activity | Replied: Fri, Dec 16 2011 6:11 AM

I have to agree. I don't even use my app anymore unless I happen to be out and in need of a verse. I do my bible reading out of my good ole leather bible. At this point I wouldn't recommend it. While I understand grace business is business. Logos sold me on their software. I'm out a couple hundred dollars and can't even stay up with their main sell to me. With  my busy life having my reading plan with me wherever I go was vital and another reason I invested in the iPhone from my blackberry. Now instead of reading gods word at my dr appts I find myself playing angry birds. Sad but true. 

Posts 84
Jerry Fourroux | Forum Activity | Replied: Fri, Dec 16 2011 2:44 PM

I have to agree too! It is not hositility to be frustrated by the lack of sync on the iPad. I love reading Logos books here but lament no notes or highlighting! The sync was the sale for most 

Posts 228
Stephen | Forum Activity | Replied: Sat, Dec 17 2011 4:34 PM

Kevin A. Purcell:
Finally, I've invested thousands and have used this program for years and on iOS I've used it longer than most since I beta tested the first app. I've been with Logos a long time and speak as a loyal customer who is finding it harder and harder to be loyal with issues like this.

Kevin, I feel the same way. I to have invested thousands in Logos and am very disappointed with it. When I first started using reading plans on my iPhone they synced fine. The ability to read my Bible on the iPad was one of the factors that convinced me that plucking down the dollars for it was worth while. I can't do my daily reading on my iPad now and don't want to sit behind a computer to do my daily reading so I know when old school and use an actual bible (which isn't a bad thing). I travel a lot so having my bible and resources with me on the iPad led me to purchase more resources and some Vyrso books. 

I purchased Logos 4  when it first came out because they were coming out with a Mac version. After having the first Logos Mac 1 which I was very disappointed with I waited almost a year for the logos 4 Alpha to be released. One of the factors in switching from Wordsearch to Logos was the number of resources and the fact they were coming out with a Mac version not just a port of their windows version. At this point if I could get back 75% of my investment in Logos I would dump it in a heart beat. I know everyone will say feature parity is coming with 4.5 but I've been hear that for several months now. I'm always hearing that something is coming soon and it's always substandard. i've invested enough in Logos that I could have purchased another Mac (and not a low end). it's ridiculous that I've invested so much and have a substandard product. When I was looking at Logos I also researched Accordance and went with Logos because of their resources. All the resources are great but if the software is lacking all those resources don't matter. I know I can run Fusion and run L4Win but I don't want windows and I'm not going to have a software company that supposedly makes a mac version dictate to me that I rum a VM with Windows so I can get full functionality of their software.

The iOS app is so bad that even Bibles that I've downloaded don't always work when I go to church because I don't have good reception in the building. If I download the resources I shouldn't have trouble accessing them yet if I don't open the App and make sure I can read the Bible before I enter the building there a many times it won't even load the downloaded resources. I've started using Glo Bible for Mac and their iOS app. it only cost me $50 and it works. I can search my Bibles (even offline) and my reading plans sync. it doesn't have all the resources or functionality of Logos but at the most important thing to me is having my reading plans with me and having them sync between my devices and Logos is broke. yes I said it Logos is broke, they've promised a lot and haven't delivered on much of it.

I've very disappointed and yes a little pissed that I've invested so much and have a substandard product for my money. If they were any other company i would have dumped them a long time ago but I gave them the benefit of the doubt and am severely disappointed in the product.

 

I am going to be attempting to transfer my licenses. I have the Platinum library and some additional resources so if you know anyone that's looking please have them contact me.

Posts 15805
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sat, Dec 17 2011 7:20 PM

Stephen Weasler:
I purchased Logos 4  when it first came out because they were coming out with a Mac version. After having the first Logos Mac 1 which I was very disappointed with I waited almost a year for the logos 4 Alpha to be released.

Likewise remember waiting many, many months from initial Logos announcement about a Mac version until Logos for Mac v1 finally shipped (along with purchasing package upgrade that included Mac software vis paying to crossgrade between platforms).  Thankful for Logos licensing change in 2009 so software is free along with pay for resource license once, then use on desired devices.

Stephen Weasler:
I know everyone will say feature parity is coming with 4.5 but I've been hear that for several months now.

Logos 4.5 Beta 10 has many feature parity improvements; wiki has => Feature Parity list, which shows lots of progress plus items that lack completeness.  Few months ago, created some Logos User Voice suggestions that show OS X Lion full screen and multi-finger gesturing is much more desired by Logos user community than completing feature parity.  For many, Logos 4 Mac is usable for Bible Study and sermon preparation.

Apologies: as a user, not know when for 100 % feature parity between Mac and PC.  In contrast, Logos 4.5 Beta 10 is awesome compared to Logos for Mac version 1.  Personally Thankful for many, many improvements over past couple years.  During Logos 4 Mac Alpha pre-releases, felt like opening presents every couple weeks with each new release.  Two years ago, Logos 4 Mac always crashed for me so could not even read any resources, which was utterly useless.  Personally Thankful for public Alpha pre-releases and current Beta development versions; have learned a lot about how to effectively use Logos Bible Software.

Stephen Weasler:
The iOS app is so bad that even Bibles that I've downloaded don't always work when I go to church because I don't have good reception in the building.

Personally have learned to quit Logos app, change iOS device to airplane mode, then open Logos app for access to offline resources, which have been previously downloaded.

Stephen Weasler:
... but at the most important thing to me is having my reading plans with me and having them sync between my devices and Logos is broke. yes I said it Logos is broke, they've promised a lot and haven't delivered on much of it.

Understand.  On 26 Oct 2011, Logos developer posted => Reading plan sync status that included:

Dave Dunkin:

We are aiming to use Sync v2 for reading plans by the end of the year.

Thread => New update with fix for sync with iPad, iPhone includes Logos 4 Mac development lead reply on 13 Dec 2011:

David Mitchell:

I can't tell you when the release will come out (prognostication has never been my strong suit), but I can tell you that the code for iOS reading plans is on my monitor at this very moment.

So I'll get back to working on that now…

Am aware syncing reading plans, highlighting, and notes is currently a very high priority for Logos development along with many users anxiously waiting.

Also aware Logos is actively looking for developers; positions have been open for many, many months.  Hopefully new development office => http://blog.logos.com/2011/12/logos-opens-phoenix-development-office/ will help expand Logos development team.

Keep Smiling Smile

Posts 228
Stephen | Forum Activity | Replied: Sat, Dec 17 2011 9:01 PM

Keep Smiling 4 Jesus :):

Stephen Weasler:
... but at the most important thing to me is having my reading plans with me and having them sync between my devices and Logos is broke. yes I said it Logos is broke, they've promised a lot and haven't delivered on much of it.

Understand.  On 26 Oct 2011, Logos developer posted => Reading plan sync status that included:

KS4J, I understand that sync v2 is supposed to fix the reading plan sync issue. What frustrates me is that when I first started using the iOS app my reading plans did sync so I'm not sure when this became an issue. If they worked at one point and then the software was updated obviously they broke it when they changed the code in the newer version. What is frustrating for me is that I have invested several thousand dollars in Logos yet I can by another program for $50 and reading plans and notes will sync. I've been hearing it's coming and keep getting told feature parity is coming. They've been saying that since the initial releases so if their track records hold true I might see it before they release another version. It's been 2 years since they first released the Alpha's and still the software has major issues (at least for me). I paid for an upgrade of my base package off of the belief that the Mac version would be comparable to the windows version and that it would work. Well based off of being told it would have feature parity and all the great things it would do I've continued to invest in resources so know I am a little upset after making such a major investment that I've wasted my money because I have to use other software just to have reading plans and notes when I'm on the go. This is ridiculous. I'm not investing any more in Logos resources. Logos has wasted my time while I've waited for promises that they haven't delivered on and they've gotten a lot of money from me but they won't get any more.

Sorry if I seem bitter but there are other things I could have done with my money that would have been a better investment and gotten a better ROI on than Logos at this point.

I'm just tired of them promising and 2 years later they are still lacking on the Mac software. They would never let this happen with the Windows version and I know there is a bigger user base for windows but they shouldn't have sold it and had people believing that the Mac version would compare to windows. I've been waiting for 2 years for this and it's been several months now that they have been saying when 4.5 is released it will fix a lot of the issues. Well how much longer am I supposed to wait. If I hadn't invested so much in Logos (believe it would work correctly) I could get another program but now I am stuck. That's what's frustrating.

I can't use it to take notes when I'm reading on the go (I ride the train) so I'm having to use a separate program for taking notes while I'm studying on the go and then having to transfer them back to my Mac and have the separate program open to just view the notes I took while commuting. I purchased Logos because of the advanced study capabilities they promised but they can't even get basic things working like notes and highlighting after 2 years.

Posts 27441
Forum MVP
JT (alabama24) | Forum Activity | Replied: Sat, Dec 17 2011 9:10 PM

Stephen Weasler:
What frustrates me is that when I first started using the iOS app my reading plans did sync so I'm not sure when this became an issue. If they worked at one point and then the software was updated obviously they broke it when they changed the code in the newer version

That is not correct. In another thread, Dave explained:

Dave Dunkin:
The sync problems are caused by the way data is synced between iOS and the desktop apps; it doesn't scale to the amount of data we are now processing.

OSX & iOS | Logs |  Install

Posts 15805
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sat, Dec 17 2011 9:58 PM

Stephen Weasler:
What frustrates me is that when I first started using the iOS app my reading plans did sync so I'm not sure when this became an issue.

As Logos users increased along with many mobile device purchases (and addition of Android app), suspect data volume also grew so sync time took longer and longer between Logos 4 and mobile devices, similar to more cars wanting to merge onto a highway, which already is clogged with many vehicles (lots of brake lights).   Hoping Logos Sync v2 is like construction of more highway lanes with regulated on ramps that provide better through put consistently.

From a variety of forum posts, am aware of many Logos users that share frustration about sync time lag and lack of highlighting and notes in mobile apps.  Looking back, found a post on 13 Oct 2010 about desired mobile app features => Version 2.0 (over a year later, iOS version has incremented from 1.5 to 1.8.3 so version 2.0 has yet to ship)

Stephen Weasler:
What is frustrating for me is that I have invested several thousand dollars in Logos yet I can by another program for $50 and reading plans and notes will sync.

Understand frustration; suspect sentiments expressed in thread => Dear Bob Pritchett, may I have a moment of your time? resonate.  Thankful for Bob Pritchett's reply on 25 Oct 2011 => http://community.logos.com/forums/p/40084/299243.aspx#299243 that includes:

Bob Pritchett:

I feel terrible about every bug that affects our users. And I'd feel really bad if we were ignoring you and not putting anything into the Mac. But take a look at:

http://wiki.logos.com/Logos_4_Release_Notes

We've put out a new release every few weeks for two years. I believe there are Mac bug fixes or feature additions in every single release. We've had a team on it non-stop.

 

Have we done other things that took time along the way? Yes. But I've got to balance things you can't see, and ensure everyone keeps getting a paycheck. It's possible I'm prioritizing wrong, though, and that's why these forums are helpful -- you can tell me when things are being done in the wrong order.

 

In this case, the developer who spoke up and said he knows how to fix this particular thing you're pointing out is the same developer who was recently leading Lion-related bug fixes. He has also been looking into getting the Mac version to 64-bits (there's another forum thread where a user is tearing us to bits over our failure to be 64-bit), but that had been put on hold so he could help get notes, highlighting, and favorites syncing ready for iOS. (See yet another thread, and my inbox, where it's being pointed out that we're complete idiots to not have notes and highlighting on iOS. In fact, Thursday night I was on the phone in an airport trying to talk down a user who hosts a national radio show from making our lack of iOS notes and highlighting the centerpiece of an on-air denunciation of our software. I think he believes that desktop software is "over" and that all our efforts should be focused on mobile functionality. And our lack of notes/highlighting there is inexcusable. Do I even use the mobile app? Do I realize how flawed it is?)

 

(Ironically, the answer is 'yes.' But _my_ pet flaw there is occasional problems with Bible Reading Plan sync. That annoys me most, but can't/shouldn't be fixed until we roll out Sync v2, which is now in testing in 4.5 Beta. Using more developers.)

 

Are these excuses? Yes. Am I looking for sympathy? No. I have high-class problems -- not being able to hire enough people in this economy is a good indicator, not a bad one. Having users who like the software so much that they're enraged (really -- you should see my email!) when things aren't right is an awesome problem. I appreciate the passion.

 

I'm just trying to explain things.

- - - - - -

Stephen Weasler:
Sorry if I seem bitter but there are other things I could have done with my money that would have been a better investment and gotten a better ROI on than Logos at this point.

Suspect passionate is a better description since really would like to use Logos library seamlessly on a variety of devices for Bible study.

Stephen Weasler:
I've been hearing it's coming and keep getting told feature parity is coming. They've been saying that since the initial releases so if their track records hold true I might see it before they release another version. It's been 2 years since they first released the Alpha's and still the software has major issues (at least for me).

Please elaborate Logos 4 Mac miseries, preferably in Logos 4 Mac forum to allow other users and Logos opportunity to replicate issue(s); perhaps offer workaround(s).  One forum discussion about scrolling lead to Mac Beta forum thread => Scrolling: Reverse Interlinear Bible, which can be very slow at times that was noticeably improved during Logos 4.3 Beta development cycle.

Stephen Weasler:
I'm just tired of them promising and 2 years later they are still lacking on the Mac software. They would never let this happen with the Windows version and I know there is a bigger user base for windows but they shouldn't have sold it and had people believing that the Mac version would compare to windows. I've been waiting for 2 years for this and it's been several months now that they have been saying when 4.5 is released it will fix a lot of the issues. Well how much longer am I supposed to wait. If I hadn't invested so much in Logos (believe it would work correctly) I could get another program but now I am stuck. That's what's frustrating.

Understand frustration (and passion).  Thankful for Logos development now releasing Mac and PC at same time, often same build number.  Personal Books was added to Logos 4.3 on Mac and PC simultaneously.

Observation: Libronix 3 users on Windows are still waiting for Sermon File Add-on replacement (promised web site not yet available).  Vocabulary and word lists have not been implemented (workaround is Morph Search Analysis).  Video integration still on to do list along with  revamping handouts.  The Logos 4 missing features page => http://www.logos.com/4/missingfeatures is long overdue for another update.

Keep Smiling Smile

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