Some features missing on my laptop

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Posts 21
Dan Lybarger | Forum Activity | Posted: Sun, Nov 18 2012 12:38 PM

Dear Friends

I recently purchased the Logos 5 minimal upgrade. It was the right choice for me because of the size of my Logos 4 library. However, The Bible Sense Lexicon and Timeline are missing from the Tools menue.  They are present on my desktop. Does anyone know how to remedy this?

Thanks

Dan

Posts 1825
David Thomas | Forum Activity | Replied: Sun, Nov 18 2012 12:44 PM

Just guessing. Is your laptop Windows XP or an older version of OS10 so that it is still running L4?

Making Disciples!  Logos Ecosystem = Logos8 on Microsoft Surface Pro 4 (Win10), Android app on tablet, FSB on iPhone, [deprecated] Windows App, Proclaim, Faithlife.com, FaithlifeTV via Connect subscription.

Posts 21
Dan Lybarger | Forum Activity | Replied: Sun, Nov 18 2012 1:16 PM

My laptop is Windows 8. Theitems missing fronmt he tools menue are presenton my desktop and netbook.

Thanks

Posts 1825
David Thomas | Forum Activity | Replied: Sun, Nov 18 2012 1:23 PM

Perhaps you could try "update resources" from the command box on your laptop?

Making Disciples!  Logos Ecosystem = Logos8 on Microsoft Surface Pro 4 (Win10), Android app on tablet, FSB on iPhone, [deprecated] Windows App, Proclaim, Faithlife.com, FaithlifeTV via Connect subscription.

Posts 9080
Forum MVP
Mark Smith | Forum Activity | Replied: Sun, Nov 18 2012 1:41 PM

Was there a second large download after you installed the Crossgrade?

If there was, is indexing going on?

 

Pastor, North Park Baptist Church

Bridgeport, CT USA

Posts 21
Dan Lybarger | Forum Activity | Replied: Sun, Nov 18 2012 1:42 PM

Thanks

I tried that and the two items are still missing. I do not know why the upgrade downloaded everything on my desktop and not my laptop.

Dan

Posts 21
Dan Lybarger | Forum Activity | Replied: Sun, Nov 18 2012 1:51 PM

After the crossgrade there was some downloading but not large. Whenever I open Logos 5 I get the message "Preparing Your Library".

 

Dan

Posts 9080
Forum MVP
Mark Smith | Forum Activity | Replied: Sun, Nov 18 2012 2:00 PM

Dan Lybarger:
Whenever I open Logos 5 I get the message "Preparing Your Library".

If that 'preparing your library' message is brief that is normal. If it goes on for awhile and then a Logos icon persists in your system tray at the lower RH corner of your Windows desktop, it may be indexing. In fact there could be an icon there now.

These features require that indexing complete successfully.

It is also possible indexing crashed and didn't finish correctly. Look to see if you have any logs in your My Documents/Logos Log Files folder.

Pastor, North Park Baptist Church

Bridgeport, CT USA

Posts 9080
Forum MVP
Mark Smith | Forum Activity | Replied: Sun, Nov 18 2012 2:01 PM

Dan Lybarger:
After the crossgrade there was some downloading but not large.

That may be normal for the crossgrade. I don't really have any idea how large the files are.

Pastor, North Park Baptist Church

Bridgeport, CT USA

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