Trouble with Logos 4 morphological searches since the latest update

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Posts 5
Scott Barber | Forum Activity | Replied: Wed, Jan 2 2013 2:05 PM

David,

My ESV resource is the same as that which is on your computers running windows XP. How do I get the different or updated version? I did buy Logos 4 and originally install it on my first laptop and my desktop, both had XP. I upgraded my desktop to Windows 7 and bought a new laptop with Windows 7. Would that have anything to do with the nature of the updates I receive for Logos 4?

 

LLS:1.0.710 2012-08-08T21:30:18Z ESV.logos4

RVI:ESVNT

2012-10-11T20:40:31Z ESVNT.lbsrvi

RVI:ESVOT

2012-11-01T00:05:22Z ESVOT.lbsrvi

Posts 24858
Forum MVP
Dave Hooton | Forum Activity | Replied: Wed, Jan 2 2013 3:04 PM

Scott Barber:
Would that have anything to do with the nature of the updates I receive for Logos 4?

If it did then Logos has to fix its downloads to users of Logos 4, whether on Mac, Windows XP or 7/8.

Are you saying that you can't get the 2012-11-01 version of Logos 4 on windows 7? Have you tried the command update resources?

Dave
===

Windows & Android

Posts 755
David A Egolf | Forum Activity | Replied: Wed, Jan 2 2013 3:43 PM

To ALL,

After reading Scott's latest reply which identified the ESV.logos4 resource he was using I called logos support again.  They walked me through a procedure to update this specific resource.  If you can give them remote access to your machine they should be able to do it for you.  They asked me not to give details since performing the steps in the wrong order can result in the the same effect as a reinstall.

They want you to call them if  a simple "update resources", and if necessary, followed by "rebuild index" does not work.

My morphological visual filters are now working.  The support guy agrees that the failure of the morph search is a related problem.

Thanks to all. Kudos to Logos Support!   Big Smile

Posts 24858
Forum MVP
Dave Hooton | Forum Activity | Replied: Wed, Jan 2 2013 8:37 PM

David,

Can you confirm that these are now the working ESV versions for you:-

Windows 7 & Windows XP

Logos Bible Software 4.6a SR-5
LLS:1.0.710    2012-11-01T16:52:55Z    ESV.logos4
RVI:ESVNT    2012-10-11T20:40:31Z    ESVNT.lbsrvi
RVI:ESVOT    2012-11-01T00:05:22Z    ESVOT.lbsrvi

and that it has Logos Hebrew Morphology (select ESV in a Morph Search & look in the last drop down)?

 

Dave
===

Windows & Android

Posts 755
David A Egolf | Forum Activity | Replied: Thu, Jan 3 2013 8:13 AM

Dave,

I can confirm that those items are all true for my Windows 7 laptop.  It will be tonight before I can get to my XP laptop.

David

Posts 755
David A Egolf | Forum Activity | Replied: Fri, Jan 4 2013 10:11 PM

Hi Dave,

I just completed the update of my other XP laptop.  I can now confirm that the settings you suggested were the ones that worked and the Logos Hebrew Morphology was in place.

Thanks

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Forum MVP
Dave Hooton | Forum Activity | Replied: Fri, Jan 4 2013 10:24 PM

My thanks for the confirmation.

Dave
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Windows & Android

Posts 7983
LogosEmployee

Logos 4.6a has a bug that can prevent it updating your preferred Bible (when updates are available). We will be shipping a Service Release soon that corrects this bug.

Posts 3038
Milkman | Forum Activity | Replied: Fri, Jan 18 2013 12:29 PM

Even after the update, my ESV was not updated. I called Logos and found out that all I needed to do, to get the update, was do the manual "update resources" in the command line. We were not sure why the Logos update failed, so the manual command to update was the route we went.

By the way Scott M. was a tremendous help!

mm.

mm.

Posts 1
Skip Slatton | Forum Activity | Replied: Sat, Jan 19 2013 6:59 PM

I am having the same problem described here, except with NASB instead of ESV. ESV interlinear works fine, but in the NASB, I get a completely different set of Greek words lined up with the English. Funny thing is, if I right click a word, the correct Greek word appears in the context menu. The problem began for me some time around mid- to late December 2012 - same as most of the others have indicated in this post. When I checked my version today I was only on SR-5. I upgraded to SR-6, but it did not help the problem. I tried to rebuild resources but did not get any apparent action out of that. I am in the process of starting new "first-time" indexing as a couple of the posts have said.

Posts 24858
Forum MVP
Dave Hooton | Forum Activity | Replied: Sat, Jan 19 2013 11:42 PM

Skip Slatton:
I get a completely different set of Greek words lined up with the English.

Check you have compatible versions as follows

LLS:1.0.71
2012-11-08T22:29:43Z
NASB95.logos4


RVI:NASBNT
2012-11-08T22:01:18Z
NASBNT.lbsrvi


RVI:NASBOT
2012-11-01T01:47:19Z
NASBOT.lbsrvi

Is NASB your preferred bible?

Dave
===

Windows & Android

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