Missing resource in L4 (no, really!)

Mark Barnes
Mark Barnes Member Posts: 15,432 ✭✭✭
edited November 20 in English Forum

Some of you long-time Logos users will remember the Ephesians 4 CD. Most of my E4 resources are in Logos4, by my "Larger Catechism of the Westminster Standards" is not. That is, it doesn't show in my library. Yet if I type its resource ID into the command bar "LLS:15.0.3" it magically popus up. And before anyone asks, it's not in my hidden resources list. Can anyone else confirm?

I wonder whether Logos4 has automatically hidden it as it knows I have a similar resource from them? Strange if so, as this doesn't happen with many other 'duplicate' resources.

This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!

Comments

  • Dan Cleghorn
    Dan Cleghorn Member Posts: 260 ✭✭

    Same here. Logos LCWS shows up but not the E4. When I type in LLS:15.0.3 in the Command Box the E4 version opens up. I do not think Logos would purposely do this though.

  • Henry Finkle
    Henry Finkle Member Posts: 121 ✭✭

    I also have a problem with some of my E4 books. I'm missing some of them. They are just not in the resources folder of L4. I have them in my L3 resources folder though. Even if I do a scan command it doesn't pick them up. And yes, my license is synchronized.

    I have it with some of my galaxie software books also. Most of them are in L4, but during scanning it just skips some of them.

  • Mark Barnes
    Mark Barnes Member Posts: 15,432 ✭✭✭

    Henry, what is it that you're missing? I'm wondering if I'm missing them too.

    This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!

  • J.R. Miller
    J.R. Miller Member Posts: 3,566 ✭✭✭

    I think I am missing some, but I will have to check when I am at home.  Based on my experience during the Windows Beta process, what Logos needs is a list of all missing books so they can then check out why they are not working properly.  I suggest we all check, and post a full list here on this thread.

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  • Henry Finkle
    Henry Finkle Member Posts: 121 ✭✭

    Ok. A small correction here. Some of my E4 resources are missing in L3f, but they are available in L3e on my laptop. Both have the same resources in their folders. In L4 they are also in the resources folder, but I can't see them in my librayr. Typing the ID in the command box did open the book.

    Mark, how do I find the resource ID's of the books that I can't find in my library. I know for sure I'm missing the matthew henry commentaries also and some bibles. Probably the ASV included. These are the E4 ones.

    The other problem with resources is, I have some others that are in my L3 folder, but even if I scan it, it doesn't copy over to L4. I think most of them are the Bill Bright audio transcript stuff. I do have normal access to them in L3. These are some that are also missing:

    Glossary of the Morphological Terms in the Aramaic Inscriptions

    Glossary of the Morphological Terms in the Hebrew and Canaanite Inscriptions

    The Original Word Teaching Series I : Introduction to New Testament Greek

     

    And of course my Greek Audio New Testament is also missing.

     

     

     

  • Mark Barnes
    Mark Barnes Member Posts: 15,432 ✭✭✭

    Mark, how do I find the resource ID's of the books that I can't find in my library. I know for sure I'm missing the matthew henry commentaries also and some bibles. Probably the ASV included. These are the E4 ones.

    If you can open the resource in Logos3, you can choose "Copy Location to Clipboard" from the Favorites menu. This location can be pasted directly into L4's command box. If the resource is available in Logos4, it will show up in the resulting pop-up menu.

    It's very interesting that some resources are available in 3.0e but not 3.0f. After posting, I noticed that my e4 resource wasn't available in 3.0f, though I don't have a copy of 3.0e to test. I also have never purchased any of your missing resources, unfortunately.

    This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!

  • Nam Soo Jang
    Nam Soo Jang Member Posts: 25 ✭✭

    I am not talking about E4, my problem is more serious. I DONOT HAVE ANY BOOKS FROM LOGOS 4 PLATINUM DOWNLOADED, i think. I haven't checked 1.200 books. But so far, I only got, "resources missing' messages all the time.

  • Henry Finkle
    Henry Finkle Member Posts: 121 ✭✭

    Interesting... I opened up 3.0e and noted down the resource id's of the missing books. Tried them all in L4 AND L3.0f and they all opened up! I have about 40 books that needs to be opened up this way.

    I'm going to post the list here in a while.

    Now I need to check the others that ARE visible in 3.0f but invisible in L4

     

  • Henry Finkle
    Henry Finkle Member Posts: 121 ✭✭

    Ok. These are the 40 books that I can only open with the resource id's. They can not be seen in the Library listing and they are not counted either.

    E4 Books:

    American Standard Version (1901)
    Chosen by God
    Contemporary English Version
    E4's Easton’s Bible Dictionary
    E4's Matthew Henry's Complete 6 Volume Commentary
    E4's Matthew Henry's Concise Commentary
    E4's New Topical Textbook
    E4's Tense Voice Mood
    E4's Treasury of Scripture Knowledge
    E4's Why Four Gospels?
    Essential Truths of the Christian Faith
    The Good News Translation
    The Necessity of Prayer
    Pleasing God
    Power of Prayer
    Robertson's Word Pictures in Six Volumes
    Shorter Catechism of the Westminster Confession Standards
    Sketches of Jewish Social Life
    Surprised by Suffering
    The Temple: Its Ministry and Services
    The Doctrine of Justification
    The Glory of Christ
    The Holiness of God
    The International Standard Bible Encyclopedia
    The Larger Catechism of the Westminster Standards
    The Life and Times of Jesus the Messiah
    The Mystery of the Holy Spirit
    The Redeemer's Return
    The Training of the Twelve
    Vincent’s New Testament Word Studies, 4 Volumes
    Westminster Confession of Faith
    What the Bible Teaches
    Youngs Literal Translation


    Galaxie Software Books:

    Bible History of the Old Testament
    Complete Works of Josephus
    History of the Christian Church
    Institutes of the Christian Religion
    The Life and Times of Jesus the Messiah
    Studies in Genesis
    The Temple Its Ministry and Services

    These are the ones that I have that are in L4 but "invisible", but I have some others that are not copied over into the L4 resources folder after scanning.

     

  • Steve Maling
    Steve Maling Member Posts: 737 ✭✭

    Hi, Henry,

    I thought my Audio Greek New Testament was missing, too, because I couldn't get ctrl+R or "Read Aloud" to work with my NA27XXVII (in Stuttgart Electronic Study Bible). Swapping emails with Tech Support led me to try NA27 with Logos Morphology, and BINGO! it works fine. Good luck (now THERE"S a theologically improper good wish[:D]),

    Steve

  • Bob Pritchett
    Bob Pritchett Member, Logos Employee Posts: 2,280

    Some books produced by third parties have consistently poor metadata that interferes with features in the program. In other cases, they duplicate other books but with less functionality. We've built a list of books that aren't presented by default, but can be opened if you have a note or hard link to them. Ideally they should only be hidden if they are replaced by a different, better edition. If that's not the case, let us know which ones have been over-zealously restricted.

     

  • Russ Quinn
    Russ Quinn Member Posts: 711 ✭✭

    I thought my Audio Greek New Testament was missing, too, because I couldn't get ctrl+R or "Read Aloud" to work with my NA27XXVII (in Stuttgart Electronic Study Bible). Swapping emails with Tech Support led me to try NA27 with Logos Morphology, and BINGO! it works fine.

    Thanks for posting that, Steve,

    I had wondered about it but hadn't had time to mess with it.

  • Mark Barnes
    Mark Barnes Member Posts: 15,432 ✭✭✭

    Some books produced by third parties have consistently poor metadata that interferes with features in the program. In other cases, they duplicate other books but with less functionality. We've built a list of books that aren't presented by default, but can be opened if you have a note or hard link to them. Ideally they should only be hidden if they are replaced by a different, better edition. If that's not the case, let us know which ones have been over-zealously restricted. 

    Thanks Bob, that makes sense.

     

    This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!

  • Mark Barnes
    Mark Barnes Member Posts: 15,432 ✭✭✭

    Ok. These are the 40 books that I can only open with the resource id's. They can not be seen in the Library listing and they are not counted either.

    Henry: Most of these books look to me if they fall into the category that Bob mentions above. But I guess they should only be hidden if you have the replacement 'official' resource. If you don't, perhaps you should report it as a bug.

    This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!

  • J.R. Miller
    J.R. Miller Member Posts: 3,566 ✭✭✭

    Henry, I can open all of the E4 ones you listed with the title and author information.  Here is the only book that I cannot open 

    http://community.logos.com/forums/p/6518/50469.aspx#50469

    Not sure why this is different for us.

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  • J.R. Miller
    J.R. Miller Member Posts: 3,566 ✭✭✭

    Some books produced by third parties have consistently poor metadata that interferes with features in the program. In other cases, they duplicate other books but with less functionality. We've built a list of books that aren't presented by default, but can be opened if you have a note or hard link to them. Ideally they should only be hidden if they are replaced by a different, better edition. If that's not the case, let us know which ones have been over-zealously restricted.
    Bob, is thee any chance that the E4 books will get retagged for L4?  I am most interested in their Commentaries which I really enjoy.  Any hope?

    My Books in Logos & FREE Training

  • Henry Finkle
    Henry Finkle Member Posts: 121 ✭✭

    Hmm. I can open the Oxford Bible Commentary just fine over here.

    Do you have other versions of the E4 books that I listed? It seems I can't open those third party books if I have a Logos replacement for it. For all those books that I listed, I have a Logos version of it in my library.

    I am missing some books from Bill Bright. It seems like all the books that I have in L3 that ends with (audio transcript). Maybe about 50 of them. And also maybe about 10 others. When I say missing, I mean they are not copied over into the L4 resources folder.

     

  • Henry Finkle
    Henry Finkle Member Posts: 121 ✭✭

    These are the books that I'm completely missing in L4. I have no idea any more from where I got them. I was searching for the discs, but I can't find them at the moment.

    Discover God (Audio Transcript)
    Discover the Spirit-Filled Life (Video Transcript)
    Finish the Race 2002 (Audio Transcript)
    First Love: Renewing Your Passion for God (Audio Transcript)
    Fulfilling the Great Commission: Campus Today, World Tomorrow (Audio Transcript)
    Fulfilling the Great Commission: Evangelism Power (Audio Transcript)
    Fulfilling the Great Commission: Everyone By 2020 (Audio Transcript)
    Fulfilling the Great Commission: Multiplying Disciples (Audio Transcript)
    Fulfilling the Great Commission: Nine Commands of Christ (Audio Transcript)
    Fulfilling the Great Commission: Revolutionary Love (Audio Transcript)
    Fulfilling the Great Commission: Second Millennium Evangelism (Audio Transcript)
    Fulfilling the Great Commission: Why I Love Jesus (Audio Transcript)
    God's Supernatural Book (Audio Transcript)
    His Intimate Presence (Audio Transcript)
    Keys to Dynamic Living (Audio Transcript)
    Knowing God Personally (Video Transcript)
    Life's Greatest Journey (Audio Transcript)
    Living Supernaturally in Christ (Audio Transcript)
    Race to Heaven 2003 (Audio Transcript)
    Reflections of Life 2002 (Audio Transcript)
    Slaves by Choice (Audio Transcript)
    Transferable Concepts #1: How You Can Be Sure You Are a Christian (Audio Transcript)
    Transferable Concepts #2: How You Can Experience God's Love and Forgiveness (Audio Transcript)
    Transferable Concepts #3: How You Can Be Filled With the Holy Spirit (Audio Transcript)
    Transferable Concepts #4: How You Can Walk in the Spirit (Audio Transcript)
    Transferable Concepts #5: How You Can Be a Fruitful Witness (Audio Transcript)
    Transferable Concepts #6: How You Can Introduce Others to Christ (Audio Transcript)
    Transferable Concepts #7: How You Can Help Fulfill the Great Commission (Audio Transcript)
    Transferable Concepts #8: How You Can Love by Faith (Audio Transcript)
    Transferable Concepts #9: How You Can Pray With Confidence (Audio Transcript)
    Transferable Concepts #10: How You Can Experience the Adventure of Giving (Audio Transcript)
    Templeton Speech (Audio Transcript)
    Uniqueness of Jesus (Audio Transcript), The
    What I Wish I Had Been Told (Audio Transcript)
    Wisdom for Living (Audio Transcript)
    Witnessing Without Fear (Audio Transcript)
    Written by the Hand of God (Audio Transcript)
    Witnessing World Changers: 5 Steps to Making Disciples (Audio Transcript)
    Witnessing World Changers: 5 Steps to Sharing Your Faith (Audio Transcript)
    Witnessing World Changers: Hospitality Evangelism (Audio Transcript)
    Witnessing World Changers: Overcoming Obstacles & Objections (Audio Transcript)
    Witnessing World Changers: Prayer & The Brooklyn Tabernacle (Audio Transcript)
    Witnessing World Changers: Removing Barriers of Fear (Audio Transcript)
    Witnessing World Changers: Sharing Christ With Atheists & Skeptics (Audio Transcript)
    Witnessing World Changers: Sharing Christ With Difficult People Groups (Audio Transcript)
    Witnessing World Changers: Sharing Christ With Your Family (Audio Transcript)
    Witnessing World Changers: Sharing Christ With Your Neighbors (Audio Transcript)
    Witnessing World Changers: Sharing Christ With Your Spouse (Audio Transcript)
    Witnessing World Changers: Sharing With Work Associates (Audio Transcript)
    Witnessing World Changers: Using the Four Spiritual Laws (Audio Transcript)

    Four Centuries of American Education

    JLVS History Video Archive on South Africa

    Glossary of the Morphological Terms in the Aramaic Inscriptions

    Glossary of the Morphological Terms in the Hebrew and Canaanite Inscriptions

    Living by the Book Workbook

    Keys to Good Government According to the Founding Fathers

    The Original Word Teaching Series I : Introduction to New Testament Greek

    The Spirit of the American Revolution

    A Spiritual Heritage Tour of the United States Capitol

    The Role of Pastors and Christians in Civil Government

    Separation of Church and State: What the Founders Meant

    Setting the Record Straight: American History in Black & White

     

    It's 62 books that are missing. I don't mind it just yet, because I still have access to them in L3. But it would be nice if I could eventually access them in L4.

    It would be a whole different matter if for example I replaced my bookshelves with a new one and discovered that I was missing 62 hard copy books.[:D]

     

  • Henry Finkle
    Henry Finkle Member Posts: 121 ✭✭

    Ok I just found one of those discs. Some of the missing books come from the Wallbuilders library. Did a scan on it but it still didn't pick up the books.

  • J.R. Miller
    J.R. Miller Member Posts: 3,566 ✭✭✭

    Do you have other versions of the E4 books that I listed? It seems I can't open those third party books if I have a Logos replacement for it. For all those books that I listed, I have a Logos version of it in my library.
    I have all the packer and sproul books and several of the others you listed. 

    I think some are replaced by newer Logos versions (like Young's Lit. Trans.) so in those cases you no longer need the E4 version which is inferior anyway.

    What is the file name for the oxford bible commentary?

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  • Henry Finkle
    Henry Finkle Member Posts: 121 ✭✭

    The file name is: OXBIBCOM.LSF

    If a resource doesn't get detected after a scan, which database or index holds that information?. I would like to try a rescan to have that file rebuild, but I don't want to start from scratch just yet.

    I know if I delete the index folder it gets rebuild on startup.When should I delete that folder?

    And what are the other folders for? What is the difference between the "LibraryCatalog" and the "ResourceManager.db". I also see "DownloadManager.db",  "Updates.db" and "Updates".

    Thanks for any info. I just would like to get at least my Greek Audio working. It doesn't matter which version of NA27 I open up, it just plays with the MS Voice.

    I hear that I need the "ELNT.LBXAUD" in my resources folder. I don't have it there, neither do I have it in L3 either, but it plays just fine in L3. Doing update now or update resources does nothing.

     

  • Dave Hooton
    Dave Hooton MVP Posts: 35,683

    If a resource doesn't get detected after a scan, which database or index holds that information?. I would like to try a rescan to have that file rebuild, but I don't want to start from scratch just yet.

    I know if I delete the index folder it gets rebuild on startup.When should I delete that folder?

    And what are the other folders for? What is the difference between the "LibraryCatalog" and the "ResourceManager.db". I also see "DownloadManager.db",  "Updates.db" and "Updates".

    I wouldn't try to mess with .db files. If a resource can be read I expect it to be somewhere in the Logos4\Data\{random} folder, even if it didn't appear to be detected. What exactly are you trying to achieve?

    Dave
    ===

    Windows 11 & Android 13

  • Henry Finkle
    Henry Finkle Member Posts: 121 ✭✭

    Well, what I wanted to do is to have L4 re-detect all my resources and scan my L3 folder. Like in the beginning when L4 was first installed, but maybe without having to do the indexing again.

    When I initially installed L4 it autoamatically began to download a huge amount of books. I stopped it and closed L4 at that time because it caught me unprepared and I didn't have the bandwidth at that time. I don't know if that caused some of my resources to be undetected. I think I used task manager to close it down. Maybe it  corrupted some of the databases or something and thinks that I have those resources already in the folder.

     

  • Mark Barnes
    Mark Barnes Member Posts: 15,432 ✭✭✭

    There's a lot of duplication in these files. Logos holds multiple copies of data for quick access. Here's a rough description of the files:

    • LibraryCatalog/catalog.db - basically all the information about all your books that you can see in the "Library" view. Titles, authors, subjects, descriptions, covers, etc.
    • resourcemanager.db - lists all the resources, and tells Logos how to handle them (what driver to use), its physical location. Also includes your list of hidden resources.
    • DownloadManager.db - list of files to be downloaded. If you're not downloading presently, it will be empty.
    • UpdateManager/updates.db - latest file dates and download URLs for all your resources. Used when running an update to check for latest versions.

    The good news is that:

    • If you delete LibraryCatalog.db, it is re-created from resourcemanager.db next time you restart (it will take several minutes, 15 on my system).
    • If you delete resourcemanager.db it is re-created (I think using all your discovered.db files), it also recreates librarycatalog.db and several other files. In total this takes around twice as long (26 minutes for me).

    After you've deleted them, turn on logging before running Logos4, and keep an eye on the indexer log. If there's an error in the resource it will show up in this log.

    None of this is to say, of course, that deleting those files will sort the problem ;-) If it doesn't, I would suggest you use my bibliography report (see below) to find out whether the Oxford Bible Commentary is being recognised at all.

    If none of this works, and there's no mention of the resource in the indexer log, it may be a problem with Logos4 getting licence information for the file.

    This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!

  • J.R. Miller
    J.R. Miller Member Posts: 3,566 ✭✭✭

    The file name is: OXBIBCOM.LSF

    If a resource doesn't get detected after a scan, which database or index holds that information?. I would like to try a rescan to have that file rebuild, but I don't want to start from scratch just yet.

    I do not have the file on my computer. I tried reinstalling from the CD, but it looks like my CD was corrupted.  My drive just grumbles at me folder is blank.

    image

    I am going to try and get the file via FTP, but I fear my license was somehow lost when I moved to the mac and now I wont have the book anymore.  Bummer if that is the case.

     

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  • J.R. Miller
    J.R. Miller Member Posts: 3,566 ✭✭✭

    The file, OXBIBCOM.LSF, is not on the Logos FTP server.  

    Anyone have a suggestion?

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  • Damian McGrath
    Damian McGrath Member Posts: 3,051 ✭✭✭

    The file, OXBIBCOM.LSF, is not on the Logos FTP server.  

    Anyone have a suggestion?

    First check with Logos CS whether this title is unlocked for you... then, there may be a solution...