Cannot advance local ingested PPT slides

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John M @ Vineyard | Forum Activity | Posted: Mon, Feb 18 2013 2:19 PM

Upgraded to the latest version (1.9).  Launched app (offline) on Sunday morning - launch was fine.  Uploaded 6 PPTs containing song words.  Everything looked fine.  Went into "On Air" mode and progressed through service (automatic up to this point) - when it got to the actual service where I needed to intervene (i.e. advance slides), when I used the "->" arrow, nothing happened and I got the swirling ring.  Trying "return" with cursor on right arrow, did the same thing.  Nothing worked. Exited, rebooted, re-launched, and gained control, but occasionally, I would get the spinning circle though eventually it gave me control.  This is something new that I hadn't experienced before.  Also, the program title box at the top of it's window noted that the program was "not responding" (no kidding!).

Advice?

 

Thanks - John

Posts 646
Ann Boyles | Forum Activity | Replied: Thu, Feb 21 2013 10:50 AM

John, I have followed up with you via email regarding this issue.

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