slow speed

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Posts 569
J. Morris | Forum Activity | Replied: Fri, Dec 18 2009 12:40 PM

Typing in notes doesn't keep up for me either.

My biggest issue with typing is when I try and type a word in an ENGLISH dictionary like (Merriam-Web/ or Concise Oxford ED)  If I type a word in the ref. box for a diff. resource it isn't a prob.  But it is a major prob. for those dictionaries (10 sec+ delay)

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Rich DeRuiter | Forum Activity | Replied: Fri, Dec 18 2009 12:41 PM

Robert Pavich:

In Win7...is it tablet input service and not Ink services?

Correct.

 Help links: WIKI;  Logos 6 FAQ. (Phil. 2:14, NIV)

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Rich DeRuiter | Forum Activity | Replied: Fri, Dec 18 2009 12:43 PM

Jeremiah Daniel Morris:

Typing in notes doesn't keep up for me either.

My biggest issue with typing is when I try and type a word in an ENGLISH dictionary like (Merriam-Web/ or Concise Oxford ED)  If I type a word in the ref. box for a diff. resource it isn't a prob.  But it is a major prob. for those dictionaries (10 sec+ delay)

I saw some degraded performance with these resources too. It has to do with L4 populating the list of suggestions.

There is significant improvement in for me now using Beta 5. So expect improvement here when 4.0a is released some time in the next couple of weeks.

 

 Help links: WIKI;  Logos 6 FAQ. (Phil. 2:14, NIV)

Posts 19333
Rosie Perera | Forum Activity | Replied: Fri, Dec 18 2009 12:48 PM

DouglasEStephens:

Just clicking on "Run as administrator" and turning off Tablet Input Services has made L4 a whole new animal on my machine.  It is WAY more responsive and my scroll device works on my mouse pad.  It's still not quite up to par with some other windows programs but is much better.  Thanks guys.  Again, this is a shining example of great community with L4.  I really appreciate all of you.

I've set it to "Run as administrator" but it's a pain having to confirm the UAC elevation request each time I start it up. Fortunately I usually leave Logos running all the time so I rarely have to start it up.

Posts 569
J. Morris | Forum Activity | Replied: Fri, Dec 18 2009 12:55 PM

Richard DeRuiter:

Jeremiah Daniel Morris:

Typing in notes doesn't keep up for me either.

My biggest issue with typing is when I try and type a word in an ENGLISH dictionary like (Merriam-Web/ or Concise Oxford ED)  If I type a word in the ref. box for a diff. resource it isn't a prob.  But it is a major prob. for those dictionaries (10 sec+ delay)

I saw some degraded performance with these resources too. It has to do with L4 populating the list of suggestions.

There is significant improvement in for me now using Beta 5. So expect improvement here when 4.0a is released some time in the next couple of weeks.

 

Actually I loaded the beta today and am currently using it.  I'm suprised you are experiencing a significant improvement for the Eng. Dict, I'm not noticing a change.  odd...

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Rich DeRuiter | Forum Activity | Replied: Fri, Dec 18 2009 1:26 PM

Jeremiah Daniel Morris:
Actually I loaded the beta today and am currently using it.  I'm suprised you are experiencing a significant improvement for the Eng. Dict, I'm not noticing a change.  odd...

Yes it is odd. I was going to confirm your experience with these resources and found dramatic improvement here. It's possible that this has to do with rebuilding the index (which I did) - have you rebuilt yours after the Beta3 indexing issue?

 Help links: WIKI;  Logos 6 FAQ. (Phil. 2:14, NIV)

Posts 323
Doug | Forum Activity | Replied: Fri, Dec 18 2009 1:36 PM

Steve Sando:

Douglas,  I was skeptical that running as administrator would make a difference, but I tried it anyway.  Yup, it sure seems to.

I feel bad for John, and the other folks whose UI is stuck in the mud.  These performance problems have nothing to do with how much hardware - John's system should be just fine. 

The product really is great, when you can use it.  When it's running in that mode it is kinda like a dead dog - looks good on the porch, but not good for much.

I was also skeptical that turning off "ink services", which is the tablet input services in Win 7, would do any good.  Richard recommended that to me a week ago but I didn't try it.  I should have listened.  It really helped.  Last night, I spent three hours studying the first three verses of revelation.  Now, a good part of that time was spent reading resources and meditating on what I had read.  But a significant amount of that time was spent muddling through the UI.  Today, I have covered the next four verses in half that time and the UI is blazing right along.  It is like the chains have been cut off and some of the horsepower of my processor can work for me now. 

BTW, I love the dead dog analogy.

Posts 323
Doug | Forum Activity | Replied: Fri, Dec 18 2009 1:39 PM

Rosie Perera:

I've set it to "Run as administrator" but it's a pain having to confirm the UAC elevation request each time I start it up. Fortunately I usually leave Logos running all the time so I rarely have to start it up.

Yes, I agree that is one more hassle to put up with.  But the improved performance outweighs the inconvenience of pushing a button at load time.  Hopefully, they'll get this fixed one day.  I have a lot more confidence in that happening now.

Posts 517
John Duffy | Forum Activity | Replied: Fri, Dec 18 2009 2:18 PM

Joseph M Kreifels:

John,

The "ink services" for XP are found in the "regional and language options" (ie. Start=>Control Panel=>regional and language options), then click the languages tab and the then the "details" of the text services and input languages.  You will find the "ink services" located under the keyboard section.  Try removing it.

God bless! -JoeK

Joseph, that works and makes scrolling much more responsive.  That's great.  Thank you for pointing me in that direction for XP. I tried to replicate a sync update while searching the library at the same time, but there was nothing to sync.  That may be fixed too, but I'm not sure.

However, the searching problem still exists.  I've disabled all realtime processes except email scanner in Spyware Doctor just in case.  For example, a search for "Saul" in 'Acts' in the 'NIV' takes 39 seconds to display (aligned) 33 results in 29 verses, while it reports that it took 0.89 sec to run the search.  Another free product takes much less than 1sec to fully display the same results, and I can open the program, enter the criteria, and get the results quicker than it takes L4 to display after hitting enter for the search.  I wish it was different, though, and that the tech guys at Logos can come up with a solution.  Here's hoping.

Posts 24
Joe K | Forum Activity | Replied: Fri, Dec 18 2009 10:17 PM

Hmm, the same search on my PC says it took 1.55 sec, but took about 4 seconds to display.  I know when testing in Beta i had to adjust my video adapter's hardware acceleration because my display was really jumpy.  Try adjusting it, start=>control panel=>Display=>settings tab=>Advanced=>Troubleshoot=>Hardware acceleration.  Move slider one notch at a time to the left and see if that changes how Logos4 handles the gui interface.

JoeK

Posts 19333
Rosie Perera | Forum Activity | Replied: Fri, Dec 18 2009 10:29 PM

DouglasEStephens:

Rosie Perera:

I've set it to "Run as administrator" but it's a pain having to confirm the UAC elevation request each time I start it up. Fortunately I usually leave Logos running all the time so I rarely have to start it up.

Yes, I agree that is one more hassle to put up with.  But the improved performance outweighs the inconvenience of pushing a button at load time.  Hopefully, they'll get this fixed one day.  I have a lot more confidence in that happening now.

Oh yes, I agree! I don't think it's something Logos needs to fix. It's a Windows thing. Does anyone know of a way to override User Account Control for just one program that you trust (i.e., Logos) so you can run it in administrator mode without the elevation prompt and without turning off UAC altogether (which can be a security risk)?

Posts 517
John Duffy | Forum Activity | Replied: Sat, Dec 19 2009 2:53 AM

Joseph M Kreifels:

Hmm, the same search on my PC says it took 1.55 sec, but took about 4 seconds to display.  I know when testing in Beta i had to adjust my video adapter's hardware acceleration because my display was really jumpy.  Try adjusting it, start=>control panel=>Display=>settings tab=>Advanced=>Troubleshoot=>Hardware acceleration.  Move slider one notch at a time to the left and see if that changes how Logos4 handles the gui interface.

JoeK

JoeK, Thanks, but it didn't make any difference, even when set all the way to the left.

However, since rebooting this morning, the same search took 12-15s to display while reporting 2.3 sec to perform (everything else is the same on the system).  Maybe the input devices change needed a reboot to have most effect?  Not sure.  But it is certainly better. Scrolling could still improve a little too, but is significantly improved after the change to input devices.

Posts 19333
Rosie Perera | Forum Activity | Replied: Sat, Dec 19 2009 3:48 AM

John Duffy:

However, since rebooting this morning, the same search took 12-15s to display while reporting 2.3 sec to perform (everything else is the same on the system).  Maybe the input devices change needed a reboot to have most effect?  Not sure.  But it is certainly better. Scrolling could still improve a little too, but is significantly improved after the change to input devices.

Interesting that it reported 2.3 sec to perform the search but took 12-15 sec to display. Others have reported that getting a better (faster; more memory) video card can dramatically improve the performance of Logos. See this thread.

Posts 323
Doug | Forum Activity | Replied: Sat, Dec 19 2009 6:00 AM

Robert Pavich:

In Win7...is it tablet input service and not Ink services?

Yes Robert, that's right. 

Posts 517
John Duffy | Forum Activity | Replied: Sat, Dec 19 2009 6:33 AM

Rosie Perera:

Interesting that it reported 2.3 sec to perform the search but took 12-15 sec to display. Others have reported that getting a better (faster; more memory) video card can dramatically improve the performance of Logos. See this thread.

Thanks Rosie, but I'm using a laptop with integrated graphics so can't change graphics card.  But all other programs are fine, even DVD playback etc, so it seems to be a Logos software issue to me.

Posts 323
Doug | Forum Activity | Replied: Sat, Dec 19 2009 6:52 AM

Rosie Perera:
Oh yes, I agree! I don't think it's something Logos needs to fix. It's a Windows thing. Does anyone know of a way to override User Account Control for just one program that you trust (i.e., Logos) so you can run it in administrator mode without the elevation prompt and without turning off UAC altogether (which can be a security risk)?

You could be right about it being a Microsoft issue.  I don't know about the UAC thing.  I tried to adjust it for my machine but the only thing I could do is turn UAC completely off and I don't want to do that.  I'll keep looking into this though.

Posts 19333
Rosie Perera | Forum Activity | Replied: Sat, Dec 19 2009 7:02 AM

DouglasEStephens:

You could be right about it being a Microsoft issue.  I don't know about the UAC thing.  I tried to adjust it for my machine but the only thing I could do is turn UAC completely off and I don't want to do that.  I'll keep looking into this though.

Let me know what you find out! I'm dying for a solution to this as I have several other apps that I need to run in administrator mode for one reason or another. And the incessant UAC prompts are getting really annoying.

Posts 1666
SteveF | Forum Activity | Replied: Sat, Dec 19 2009 8:44 AM

These Logos stats don't mean much. In another thread (during beta) someone from Logos admitted that they are only measuring the internal workings of the search.

Once that is complete it is up to the rest of the logos' engine and your computer system to display the results. Yet much of the "problem" appears to be in that "rest of the Logos engine" area. Even some folks with blazing fast video set-ups are still complaining about "slow' searches.

Mark Twain (and others)  have said there are "lies, dammed lies and statistics." Just because it is a "number" does not mean that it is relevant. Logos' claimed "search" time seems to fit this scenario. 

Steve F

Regards, SteveF

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Rich DeRuiter | Forum Activity | Replied: Sat, Dec 19 2009 9:32 AM

John Duffy:
Thanks Rosie, but I'm using a laptop with integrated graphics so can't change graphics card.  But all other programs are fine, even DVD playback etc, so it seems to be a Logos software issue to me.

My other machine is a laptop with integrated graphics and Logos runs pretty well on it. But integrated graphics use more CPU and RAM than dedicated graphics, and will degrade performance of L4. This is just more noticeable for some than for others.

However, 4.0a, which is in RC1 stage now, is a bit faster than SR-7. I suspect that some will see noticeable improvement for some things, and others won't see enough.

I assume you've tried all the suggestions mentioned on this page (they've all been on the forum at one point or another):

      http://wiki.logos.com/Logos_Running_Slowly

I know you've tried some (at least) of these already, but I put here just in case you missed the one hint that may free up the log jam.

I sure wish we could help get you going. It must be frustrating.

 Help links: WIKI;  Logos 6 FAQ. (Phil. 2:14, NIV)

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